About Us

Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toast’s Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. We’re growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers’ success and we have a lot of fun doing it. As a startup, we move fast and have a lot of opportunity for career growth, so if you’re passionate about your work and want to be in a fun and growing industry, join us!

The Role

Toast is looking for a Channel Sales Operations Representative to play an integral role in scaling Toast’s Partner Sales program. You will join a dynamic, rapidly growing Sales Operations team as the “go-to” person for the Partner Sales program, providing support and enabling the team to close new business efficiently and effectively. We are a collaborative group that takes our work seriously and has fun doing it.

The success of the Sales Operations team directly impacts the revenue streams of the company and as such this role is an opportunity to join us at a groundbreaking moment and truly make a mark. For the right candidate, this is a career defining opportunity.

Key Responsibilities

• Become an expert in the Channel sales process and work closely with our Channel Sales Managers in Boston HQ and our Channel partners out in the field
• Serve as point person for our Channel partners throughout the sales process, coordinating efforts across HQ to support the program
• Increase Channel program productivity by enabling our Sales Managers to close new business more efficiently and effectively
• Lead efforts to build a data driven program with robust reporting and metrics 
• Maintain deal and data integrity in existing deals and new business
• Constantly strive to improve the existing sales process by focusing on automation, system improvements, and more

Qualifications

• We are seeking a highly organized, tech-savvy, intellectually curious candidate with excellent communication skills and the ability to learn quickly.
• BS/BA with 0-2 years of experience
• Extreme attention to detail
• Strong technical aptitude
• Excellent oral and written communication skills
• Confidence prioritizing and making time sensitive decisions in a fast paced environment
• Strong time management and sense of urgency
• Relentless problem-solver
• Salesforce or other CRM experience, as well as excel, are preferred but not required