Business Operations Analyst

| Watertown
At Markforged, we are on a mission to unlock the next 10x innovation in design and manufacturing. We build an Industrial 3D Printing Platform to liberate designers and engineers from decades-old, slow part creation processes. NASA, Google, Ford, Amazon, Siemens and thousands of companies in over 50 countries use Markforged to print same-day prototypes and produce stronger end-use parts than they did before. With Markforged, customers are able to ship 50X faster, spend 20X less, and build products that are 23X stronger.
The goal of the Business Operations team is to build the foundation of our internal systems and processes, scale these systems, and improve efficiencies. There is a strong focus on analytical and quantitative thinking. The business operations team blends high-level strategic thinking with on-the-ground execution to propel the company to grow and scale well. We are a team of problem-solvers, where all challenges are met with enthusiasm and open minds.

You will:

  • Calculate commissions in a repeatable, scalable fashion, and improve the processes to do so each month; work with finance to communicate and verify commissions
  • Analyze sales performance - by team and by individual - to understand key performance indicators and communicate KPIs to management
  • Expand market-sizing and territory planning model to support sales organization growth as we hire rapidly
  • Use territory planning model to maintain ownership of records in Salesforce, ensuring records always accurately assigned
  • Proactively develop reports and metrics to examine the health of the business, drive forecast accuracy, and rally cross-functional teams to act on insights
  • Ensure forecasting numbers from sales are accurately reported to operations and finance on a weekly cadence
  • Build new processes and workflows for internal teams
  • Help create consistency and uniformity around how we manage and measure KPIs across the Go to Market organization
  • Own special projects as needed

We're looking for people who:

  • Raw smarts: business and practical common sense and intellect
  • Advanced analytical skills - expert in Excel, other programming languages (SQL, R, etc.) a plus
  • Excellent communication skills, written and verbal
  • Experience handling sensitive information (compensation, territories)
  • Knowledge of Salesforce as System Administrator
  • Knowledge of Marketo as System Administrator a plus
  • Acute attention to detail
  • Roll-up your sleeves attitude
  • Team player that works collaboratively with others
  • Strong academic background. Degrees in finance, economics, business, or equivalent experience preferred
  • Minimum of 3-5 years experience in finance, business management, and/or sales operations
  • Start-up experience a plus
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Location

85 School Street, Watertown, MA 02472
85 School Street, Watertown, MA 02472

Perks of working here

401(K)
Casual Dress
Company Outings
Dental
Flex Work Hours
Game Room
Happy Hours
Health Benefits
Generous Parental Leave
Parking
Some Meals Provided
Stocked Kitchen
Unlimited PTO
Vision
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