Chewy
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Hybrid

AD Product Manager - Payment Partnerships and Strategy

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Our Opportunity

Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners everywhere. We view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. At Chewy, the Payments team is dedicated to enhancing the customer experience by introducing new and improved payment options, increasing order success rates, and reducing costs.

Chewy is hiring an AD Product Manager - Payment Partnerships and Strategy to join our team in Bellevue, WA, Boston, MA, or Plantation, FL. Reporting to the Director of Payments and Fraud, you will drive our payments roadmap, support complex product implementations, and work with third-party vendors to achieve results. You should have a proven track record of focusing on customer needs, managing strategic roadmaps, launching cross-functional payment products, and negotiating partnerships in large organizations.

What You’ll Do

  • Payments Roadmap and Execution: Collaborate with internal and external teams to define and implement the payments strategy.
  • Third-Party Relationship Management: Oversee relationships with payment processors, networks, and acquirers, ensuring effective contract negotiations and managing RFP/RFI processes.
  • Product Vision and Communication: Develop and communicate compelling short and long-term product visions, providing regular updates to leadership and stakeholders.
  • Project Coordination and Risk Management: Ensure seamless communication of results, risks, and issues across projects, fostering collaboration and alignment with business owners, project leaders, and team members.
  • Support and Best Practices: Apply your skills to support the Payments and Fraud team, sharing product management best practices and aiding in implementation execution.

What You’ll Need

  • Experience: 7+ years in product or partner management, with a focus on Payments in e-commerce or similar industries. Proven track record in driving contract negotiations and delivering complex product roadmaps.
  • Analytical and Communication Skills: Strong data analysis abilities, capable of presenting metrics effectively to support recommendations. Excellent written and verbal communication skills.
  • Project and Stakeholder Management: Demonstrated ability to manage time-sensitive tasks with attention to detail. Strong skills in stakeholder management, particularly with leadership, and in guiding initiatives from conception to completion.
  • Education: Bachelor’s degree in business administration, finance, operations management, or a related field, or equivalent experience.
  • Travel Requirement: Willingness to travel up to 25% of the time.



Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].


If you have a question regarding your application, please contact [email protected].


To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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