Jobs at Wrike

Lead and coach a team of senior Customer Success Managers for North America Enterprise. Protect and grow enterprise revenue by driving retention, reducing churn, and uncovering expansion. Build playbooks and proactive intervention strategies, use data to forecast risks and optimize portfolios, and act as executive escalation and cross-functional partner to ensure successful customer journeys and renewals.

Deliver end-to-end technical consulting for Wrike customers: design and implement integrations, lead enterprise data migrations, build API and iPaaS solutions, create automation and monitoring, produce technical documentation and runbooks, and enable adoption through training and knowledge transfer.

Own full-cycle enterprise SaaS sales to land and expand large accounts (10,000+ employees). Lead discovery, presentations to C-suite, negotiate contracts, forecast pipeline, coordinate cross-functional teams, manage legal/procurement/security processes, drive upsell/cross-sell, and ensure smooth handoff to Customer Success.