Jobs at WM

Manage onboarding, coaching, mentoring, and performance of drivers and helpers. Spend most time in the field, ensure safety and WM Way practices, conduct incident root-cause investigations, maintain DOT and route documentation, and visit customer sites to resolve safety and service issues.

Senior Power BI developer responsible for building dashboards, scorecards, and analyses that deliver actionable insights. Partner with stakeholders and data architecture to join disparate datasets, ensure data quality, perform ETL, apply advanced DAX/Power Query and SQL, and present recommendations to senior leadership to drive KPI improvements.

Supervise and coach the inside sales team to drive B2B sales of WM services, meet call and lead-generation targets, resolve escalations with the Area Sales Manager, recruit and train representatives, maintain accurate customer records, and support forecasting and incentive objectives.

Lead development and implementation of enterprise programs improving fleet, logistics, and collections. Coordinate complex projects, manage deliverables, cost, schedule and quality, support operations managers, drive process improvements, and help develop training and coaching for sustained business results.

Support Inside Sales by coordinating commercial projects and events, tracking deliverables and results, scheduling tasks and milestones, managing scope and risks, communicating progress to sponsors, and partnering with stakeholders to analyze processes and recommend improvements.

Lead GHG accounting and sustainability data strategy: design data controls and audits, manage and analyze large emissions datasets, build dashboards, train users, support client advisory and decarbonization projects, ensure compliance with standards, and contribute to proposals and project delivery across multiple engagements.

Provide tactical HR support to a ~500-agent remote contact center, handling employee relations, investigations, coaching, performance management, training, HR documentation, recruitment partnership, and HR projects while ensuring compliance with policies and employment laws.