Wellframe Careers In Boston
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Supervisor, Support Services

Wellframe
Greater Boston Area
4 days ago
+34
The Services Manager will support daily operations and help to drive effectiveness and efficiency of the Services team, which is part of Client Delivery under Client Strategy & Operations. The Services team supports Wellframe-provided services for client staff, user support and app engagement. This individual will ensure nothing short of exemplary support and the most accurate information is provided consistently to end users in accordance with established policies and procedures. In addition, they will partner closely with internal teams to provide real-time insights that will allow for the optimization of service delivery and product improvements. The Services Manager will report directly to the Senior Manager, Services. 

Senior Product Designer

Wellframe
Greater Boston Area
1 week ago
+34
We’re looking for a Senior Product Designer with a strong interest in systems design and building workflow-oriented solutions who will help us mature the tools that our clients and internal teams use to configure our digital engagement platform. If successful, we’ll make consumer engagement core to every health plan’s infrastructure and create a member experience akin to delightful interactions consumers expect of retail and entertainment.