Jobs at Junction

The role involves investigating complex product escalations, managing cross-functional resolutions, and ensuring effective release processes in a healthcare tech startup.

The Customer Success Manager will manage 25-40 accounts, focusing on onboarding, upselling, and ensuring customer satisfaction with a technical healthcare product.

The Founding Product Operations role involves investigating complex issues in product and vendor systems, coordinating release processes, and improving workflows in a healthcare setting.

The Senior Solutions Engineer will lead pre-sales technical calls, assist with onboarding and integration, and provide technical support to customers while managing product feedback.

Lead the resolution of complex operational issues in healthcare by collaborating with engineering, support, and external vendors, while documenting insights and processes for improvement.

The Founding Product Operations role involves investigating complex product-related escalations in healthcare, coordinating issue resolution across teams, and creating documentation to prevent future problems. You'll work closely with engineering, operations, and external partners to ensure efficient handling of incidents and improve processes.

Investigate and resolve complex escalations involving product and vendor systems in a founding Product Operations role. Ensure smooth release processes and effective communication across teams.

As a Technical Support Engineer, you will investigate technical issues, diagnose problems, communicate solutions to customers, and improve support processes and documentation.

As a Data Scientist, you'll lead high-stakes analytical work, creating predictive models and defining frameworks for experimentation and evaluation within a healthcare tech startup.