Videa Benefits Overview

Leads Videa’s post-sale customer success and expansion engine for enterprise and mid-market DSO accounts. Oversees onboarding, customer health, strategic account relationships, pilots, rollouts, cross-selling, QBRs, ROI analysis, and revenue expansion. Builds and mentors the Account Management organization, establishes lifecycle processes and performance metrics, and partners with Sales, Product, Marketing, Partnerships, and Clinical Success to improve customer value and shape product direction.

Own and grow Videa’s channel partner ecosystem by sourcing, signing, activating, and commercializing referral, reseller, and integration partners. Build partner-specific commercial plans, forecasts, bundled go-to-market packages, enablement materials, and performance frameworks. Generate partner-sourced pipeline, collaborate cross-functionally with Sales, Marketing, Product, and RevOps, and lead a small team while remaining hands-on in partner development and management.

Build and ship full-stack customer-facing software for dental practices, insurance partners, and healthcare workflows. Responsibilities include developing reusable React components, writing automated tests with Jest and Puppeteer, improving application performance and data integrity, advancing deployment automation, and integrating with internal and external technologies. The role collaborates closely with software, machine learning, clinical, and operational teams to develop scalable platform capabilities.