Jobs at Vector Security

Drive new enterprise national account acquisition and revenue growth for Managed Network Services. Prospect, respond to RFPs, present tailored IT infrastructure solutions, manage complex sales cycles with C-level stakeholders, maintain pipeline in D365, collaborate cross-functionally, expand existing accounts, represent the company at events, and ensure customer satisfaction and retention.

Support complex accounts and the National Account Manager by processing proposals/contracts, creating quotes and billing accounts in D365 and Mastermind, maintaining customer profiles, managing project and sales workflows, performing billing research and audits, coordinating cross-functional teams, and mentoring Level 1 sales assistants. Requires attention to detail, data management, multitasking, and strong customer-service skills.

Provide advanced administrative and operational support, ensuring smooth operations and contributing to process improvements, while managing multiple priorities and confidential information.

The Senior Sales Engineer supports the sales team by designing solutions, articulating their value, and guiding decision-making through technical expertise and effective communication. Responsibilities include engaging in complex sales opportunities, collaborating with internal teams, managing pre-sales activities, and delivering client-focused presentations.

As a Technical Support Specialist, you'll provide technical support to customers, troubleshoot equipment issues, and manage interactions across various channels. You'll document customer interactions, create accounts, and follow established guidelines while ensuring high customer satisfaction.

As Director of Network Operations, you will oversee operational management, process development, employee training, and financial performance while ensuring customer satisfaction and strategic growth.

Lead and protect Vector Security's brand and content strategy across channels and segments. Build scalable content operations, oversee creative production, govern brand standards, champion responsible AI adoption for content, and align cross-functionally with Sales, Digital, Product, HR, and Customer Experience to drive awareness, engagement, and demand.

Lead design, integration, and delivery of Agentic and Generative AI solutions in a Microsoft 365 ecosystem. Define enterprise AI architecture, partner with stakeholders to translate business needs into scalable AI-enabled systems, oversee deployments, ensure governance and security, and drive POCs and scaling across the organization.