Director, CRM: Member Engagement and Growth
Greater Boston Area
2 weeks ago
Tripadvisor seeks an experienced and passionate Associate Director of CRM, Member Engagement and Growth to develop strategic communication plans for our members across channels and key touch points, including email, push notifications, SMS, on-site, etc. You will transform our current email and push strategies, guiding hundreds of millions of members through their traveler journey, and engaging them with useful and personalized content that cements TripAdvisor as their trusted travel partner. You will develop a new content and contact strategy based on user signals, data, and traveler needs, and leverage infrastructure that you help create to accelerate us to that goal.