Jobs at Thatch (thatch.ai)

Build technical talent pipelines across Engineering, Product, and Design; map talent markets; develop sourcing strategies; partner with recruiters and hiring managers; use data to refine outreach; and engage candidates through initial screening. The role requires strong sourcing fundamentals, persuasive outreach, curiosity, adaptability, and experience finding hard-to-reach technical candidates.

Own full-cycle technical recruiting for Engineering, including sourcing, pipeline development, stakeholder partnership, interview process improvement, data-informed search strategy, and candidate closing. Build evergreen talent networks, expand sourcing channels, support university and new-grad recruiting, and help scale hiring practices in a distributed, high-growth startup.

Leads mid-market employer implementations from pre-sale planning through launch and handoff to account management. Builds project plans, coordinates enrollment readiness, manages eligibility data and integrations, trains employers and administrators, develops communication strategies, resolves issues, and collaborates across Sales, Product, Operations, Support, Compliance, and Account Management.

Lead consultative Mid-Market sales across the East Coast, managing broker relationships and executive stakeholders at 100+ employee companies. Drive discovery, build business cases, influence product positioning, maintain pipeline and forecasts, analyze competitive landscape, and travel regionally to support partners.

Manage a portfolio of mid-market employer customers as a trusted advisor on benefits strategy and the Thatch platform. Lead renewals, open enrollment, QBRs, and compliance (ICHRA, Medicare, COBRA). Build stakeholder relationships, monitor customer health, drive retention, and collaborate cross-functionally to scale processes, tooling, and customer education.

Own operational success of the General Agency channel: manage GA relationships, lead cross-functional projects, build and maintain SOPs and onboarding, monitor partner performance, and drive scalable partner processes and enablement in collaboration with Sales, Product, Finance, Customer Success, and Operations.

Build and maintain GTM and pipeline analytics, own forecasting and pipeline-quality metrics, execute recurring revenue operating cadences, maintain SQL queries and BI views against Salesforce/Redshift, support systems rollouts, and produce ad hoc analyses to inform leadership decisions.

The Product Manager will oversee Thatch's financial infrastructure, focusing on reliability and scalability while driving the strategic development of member financial products and automating processes to enhance efficiency and member experience.

Lead Thatch's Platforms business: set vision and strategy, align product and go-to-market, own partner acquisition through expansion, define metrics and operating rhythms, and recruit and develop a multidisciplinary team. Serve as trusted advisor to enterprise C-level partners and collaborate across engineering, sales, growth, and operations to drive platform adoption, retention, and long-term growth.

As a Product Designer at Thatch, you will craft exceptional user experiences, collaborate cross-functionally, and maintain design systems, with a strong user-centric approach.