Super Dispatch
Super Dispatch Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers company equity
Offers performance bonuses
Offers employee stock purchase plan
Offers dental insurance
Offers vision insurance
Offers Health Savings Account (HSA)
Offers health insurance
Offers mental health benefits
Offers generous parental leave
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers gym membership
Offers generous PTO
Provides paid sick days
Provides paid holidays
Career Growth + Development
Provides customized development tracks
Job training & conferences
Company Culture
Office is pet friendly
Provides free snacks and drinks
Offers a remote work program
Recently posted jobs
Software
Provide bilingual Spanish and English customer support through email, chat, and phone for carriers, drivers, shippers, and brokers. Resolve billing, payment, subscription, and platform issues; troubleshoot technical problems; train users; document solutions; collect feedback; and collaborate with product, engineering, and sales teams. The role requires weekend and evening availability and supports a SaaS transportation platform.
Software
Provides multi-channel support for carriers, drivers, shippers, and brokers. Resolves platform, billing, subscription, payment, and technical issues; supports SuperPay; trains customers; documents solutions; gathers feedback; and collaborates with product, engineering, and sales. Requires 2–4 years of customer support experience, ideally in SaaS or technical environments, plus familiarity with billing platforms, troubleshooting, CRM or ticketing tools, weekend work, and evening coverage through 7:00 p.m.
