Search the 9 jobs at Starburst

Customer Support Engineer - Tier 1 at Starburst responsible for supporting Galaxy customers with how-to questions and problems, recommending solutions, troubleshooting issues, and ensuring customer satisfaction. Requires hands-on experience in cloud technologies and SQL debugging, strong communication skills, adaptability, critical thinking, and proactive problem-solving.

Seeking an experienced Engineering leader to scale the growing engineering team at Starburst. Responsible for developing the SaaS platform (Galaxy) to be the best data lake analytics platform. Must have a strong track record in building platforms and teams and be passionate about creating a competitive advantage in the industry.

As a Senior Product Manager at Starburst, you will drive growth and margins through improving pricing strategy and developing key partnerships. Responsibilities include refining pricing & packaging strategy, setting discounting policy, driving margin expansion, refining partnership strategy, and supporting strategic projects.

Design, develop, and operate cloud networking and observability infrastructure for highly available Starburst Galaxy Control Plane. Continuously improve engineering processes, tests, and systems to scale the code base and team productivity. Collaborate globally and provide exceptional customer support for internal and external customers.

Lead initiatives to improve growth and streamline interactions between the Go-to-Market and Product organization. Analyze sales strategies, identify product gaps, and improve transparency and feedback loops between Sales, Marketing, and R&D. Strategic role with the opportunity to influence growth trajectory and overall Go-to-market strategy.

As a Sales Development Rep at Starburst, you will reach out to prospective customers, track and nurture outbound activity, and interact with potential customers. You will learn prospecting and discovery to jumpstart your career in sales and meet lead generation quotas. Responsibilities also include outbound prospecting through email, phone calls, and social media, and qualifying leads for Starburst Data.

Seeking a Senior Product Manager to oversee Starburst Enterprise and Galaxy products. Responsibilities include roadmap development, collaboration with global teams, user persona understanding, and data analysis for decision-making. Looking for experience in product management, creating user-friendly experiences for technical products, and deep understanding of technical landscape and markets.

The Technical Support Engineer at Starburst provides support for standard and custom deployments, answers technical questions, reproduces and resolves issues, opens bug reports and feature requests, conducts technical check-ins, ensures customer environments are on supported LTS versions, contributes to reference documentation, leads peer training, and is involved in departmental initiatives.

Starburst is seeking a Sr. Product Marketing Manager to drive growth and adoption of their products. Responsibilities include owning messaging and content strategy, developing value prop, collaborating with cross-functional teams, creating compelling content, and enabling stakeholders. Ideal candidate has experience in enterprise software marketing or product management, can up-level technical concepts to focus on business value, and is a proactive team player with strong communication skills.