Jobs at Smartsheet
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Design + UX
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Sales Development Representative

Smartsheet
Greater Boston Area
22 hours ago
Smartsheet is looking for a high energy and dynamic Sales Development Representative to provide pre-sales support. This role will be responsible for servicing inbound sales and related inquiries with a focus on engaging and qualifying all prospective customers. This role is one of the first touch points for prospects and has the opportunity to set the tone for the sales cycle following.

Solutions Consultant

Smartsheet
Greater Boston Area
1 day ago
As a Solutions Consultant, you will work with Smartsheet customers and partners on engagements to convert business requirements into Smartsheet solutions. Within this role you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups. The right candidate is...

Executive Assistant, Sales

Smartsheet
Greater Boston Area
1 day ago
Smartsheet is looking for an Executive Administrator to support our Regional VP of Commercial Sales and extended sales team in our Boston office. A successful candidate will work autonomously, be exceedingly well organized, and enjoy the challenges of working in a fast-paced, rapidly evolving sales organization. This position requires the ability to remain flexible, proactive, resourceful and efficient while maintaining a high level of situational awareness and work throughput. Smartsheet is a fast-growing, award-winning Collaborative Work Management Software as a Service (SaaS) company. This position is based in Smartsheet offices in Boston, MA and reports to the Regional VP of Commercial Sales.

Commercial Sales Engineer

Smartsheet
Greater Boston Area
3 days ago
Smartsheet is looking for a proven Sales Engineer who will provide technical leadership throughout the inside sales process. You will serve as a trusted solution and technical advisor during the sales process and provide expertise that ensures successful Smartsheet deployment and adoption. For the right candidate, this is a career-defining opportunity to join us at a critical moment and truly...

New Business Representative

Smartsheet
Greater Boston Area
5 days ago
Smartsheet is seeking a developed sales professional to join our Sales Team as a New Business Representative. The ideal candidate will have a history of over performance in quota attainment and winning new customer accounts. This important role is dedicated to acquiring new logos and holds responsibility contributing to our overall revenue goals. This position is based at Smartsheet in...

Enterprise Customer Success Manager- Boston

Smartsheet
Greater Boston Area
5 days ago
For the right candidate, this is a career-defining opportunity to join us at a critical moment and truly have a significant impact. The ideal candidate should have a proven track record of Software as a Service (SaaS) account management, maintaining high customer renewal rates as a result of ongoing customer engagement, technical leadership, and outstanding communication skills. This high profile role will work remote to cover a small number of named Global 1000 accounts in the Boston market and will report to the Director of Enterprise Customer Success.

Software Development Engineer in Test

Smartsheet
Greater Boston Area
6 days ago
Own, design, document, and execute test plans. Work effectively with Development, Product Management, and Infrastructure Engineering. Be a customer advocate. Design and implement various tools for efficient testing. Adopt and establish best engineering practices for the team.

Product Trainer

Smartsheet
Greater Boston Area
6 days ago
Smartsheet is looking for an experienced technology trainer to build, refine and deliver training sessions to our customers. For the right candidate, this is a career-defining opportunity to join Smartsheet at a critical moment and have a significant impact. This important role is part of the Professional Services team and is based at Smartsheet corporate offices in Boston, MA. As a Product Trainer, you will work with Smartsheet customers to

Sales Trainer

Smartsheet
Greater Boston Area
6 days ago
An accomplished Inside Sales Trainer with a passion for coaching and training will be responsible for delivering productivity programs to Smartsheet Sales Representatives, live and virtually, in the areas of Smartsheet’s sales process, sales messaging, sales tools, and other specialized content. Develop sales representatives (in a 1:1 and 1:Many environment) through role-play and real-time observation, focused feedback, skill gap analysis, and

Helpdesk Technician

Smartsheet
Greater Boston Area
6 days ago
Smartsheet is seeking to hire a Helpdesk Technician to an already highly established Corporate IT team to provide the highest quality support to both our onsite and remote employees in a professional environment. We’re looking for a talented, self-motivated, and service-oriented individual with high integrity who can make an immediate, positive impact. You will also work in collaborating, participating in the design and implementation of new

Director of Software Engineering

Smartsheet
Greater Boston Area
1 week ago
We are looking for a Director of Software Engineering to build a top-tier software organization that will help design and deliver Smartsheet’s product enhancements to help people discover compelling value, buy, and pay for Smartsheet. You’ll work closely with Engineering, Product, and Finance teams to create and integrate new technology to surface products for self-service purchase and management, and taking payments at a global scale. You’ll drive functionality in shopping cart, payment gateways, and integrations with accounting and CRM.

Senior UX Designer

Smartsheet
Greater Boston Area
1 week ago
At Smartsheet, our purpose is to empower everyone to improve how they work. As a member of the Experience Design team, you'll have the opportunity to shape the future of work, making our category-leading work management platform elegant, usable, and useful. The Product/UX Designer applies principles of design thinking to conceptualize and design engaging, valuable and intuitive user experiences for our web and mobile apps. You will represent the end user and evangelize human-centered methodologies across the product team to ensure a design that truly meets people’s needs from first-time users to seasoned experts.

Sales Trainer, Commercial Sales

Smartsheet
Greater Boston Area
1 week ago
An accomplished Inside Sales Trainer with a passion for coaching and training will be responsible for delivering productivity programs to Smartsheet Sales Representatives, live and virtually, in the areas of Smartsheet’s sales process, sales messaging, sales tools, and other specialized content. Develop sales representatives (in a 1:1 and 1:Many environment) through role-play and real-time observation, focused feedback, skill gap analysis, and coaching that improve sales competence, sales confidence and executive level selling while making them productive faster. Partner with sales leadership to provide on-going communication regarding aptitude and performance, and identify and execute on key strategic and development initiatives for the field. This position requires an individual that is results oriented and passionate about helping sales exceed sales targets.

Strategic Sales Representative

Smartsheet
Greater Boston Area
1 week ago
Smartsheet is looking for a high energy, dynamic Strategic Sales Representative to work with our Strategic Accounts. Responsibilities will include engaging customers and partnering with Account Executives in the execution of account strategies and sales opportunities to drive growth in our largest accounts. The successful applicant will show a strong desire to own each customer engagement.

Manager of Customer Success

Smartsheet
Greater Boston Area
1 week ago
As Manager of Customer Success, you will manage a team of Customer Success Managers and partner with the Director of Customer Success & Implementation Services to execute on the overall team vision. You will collaborate with Sales and Marketing to help drive growth of our business. This role is responsible for driving successful product usage, customer value, and retention.

Client Development Manager

Smartsheet
Greater Boston Area
1 week ago
Smartsheet is seeking an experienced sales professional to join our team as a Client Development Manager. The ideal candidate will have a history of over performance in quota attainment and developing customer accounts. This important role is part of the Sales team and is based at Smartsheet in Boston, MA and reports to the Commercial Sales Manager. 

Senior Software Development Engineer

Smartsheet
Greater Boston Area
1 week ago
Smartsheet is looking for our next Senior Software Development Engineer to join the quickly growing Boston engineering team. Our business is built on finding top grade talent and getting out of their way while they build and improve our award-winning Software as a Service (SaaS) offering for collaborative work and project management. Our software team is small, highly efficient...

Senior Software Development Engineer

Smartsheet
Greater Boston Area
1 week ago
Smartsheet is looking for our next Senior Full Stack Software Development Engineer (SDE) to join the development team. Our business is built on finding top grade talent and getting out of their way while they build and improve our award winning Software as a Service (SaaS) offering for collaborative work and project management. Our software team is small, highly efficient, and results...

Director of Customer Success, East/EMA

Smartsheet
Greater Boston Area
1 week ago
As Director of Customer Success (East/EMEA), you will oversee our Commercial Customer Success teams in our Boston & London offices. This person will work to support growth in both offices, determine the needs of the team and our customers to enable the continual rapid growth at Smartsheet. This is a critical role that will have exposure and influence at the executive level internally and externally. The right person will be responsible for uncovering new opportunities and executing on solutions to grow and improve our business. This position is based in Smartsheet Offices in Boston, MA and will report to the Sr. Director of Customer Success & Solution Services.

Senior UI Software Development Engineer

Smartsheet
Greater Boston Area
1 week ago
Smartsheet is looking for our next Senior UI Software Development Engineer to join the quickly growing Boston engineering team. Our business is built on finding top grade talent and getting out of their way while they build and improve our award-winning Software as a Service (SaaS) offering for collaborative work and project management. Our software team is small, highly efficient, and results oriented. We work in an agile apolitical environment that stays focused on building great software. Our team focuses on distributed decision making that rewards ownership, transparency, and collaboration. Here is a short video showing Smartsheet overview: Smartsheet Overview Video

Consulting Manager

Smartsheet
Greater Boston Area
1 week ago
Smartsheet is looking for a Manager of Consulting who will lead and inspire a robust team of Consultants and Architects. This person will manage the operational aspect of their respective regional teams. In addition to managing full business operations, the Manager will have responsibility for business development, process review/improvement/creation, work qualities, and be intentional in coaching and leading future leaders of the organization.

Commercial Sales Manager, Client Development

Smartsheet
Greater Boston Area
1 week ago
Smartsheet is currently seeking a Commercial Sales Manager to hire, coach and lead a team of up to ten Client Development Managers. As an Commercial Sales Manager, you will be responsible for overseeing a team responsible for closing new deals in existing accounts and driving them toward achieving monthly, quarterly and yearly revenue and bookings goals.

Commercial Sales Manager, New Business

Smartsheet
Greater Boston Area
1 week ago
Smartsheet is currently seeking a Commercial Sales Manager to hire, coach and lead a team of up to eight New Business Representatives. As a Commercial Sales Manager, you will be responsible for overseeing a team responsible for closing new business and driving them toward achieving monthly, quarterly, and yearly revenue goals. This role reports to the Director of New Business Sales - East and is based at Smartsheet in Boston, MA.

Senior UX Researcher

Smartsheet
Greater Boston Area
1 week ago
You will be the first Smartsheet UX Researcher working in the fast-growing Boston office. You will own and coordinate end-to-end UX Research work for three product pillars developed in Boston.  You will work with design, product management, and engineering to build a product that is changing the way people work, and with product marketing to explain the value to customers. You will partner with customer success, consulting, training, and the rest of the organization to synthesize what others know and drive your insights to other teams.  You will have a strong point of view on what customers need and what the product needs to do to address these needs. You will lead 1-2 strategic research initiatives that go beyond the immediate needs of the product pillars you work with, pushing the company to anticipate customer needs, not just react to them.