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This role involves leading the Digital and Scale Customer Success teams, developing a digital engagement strategy, managing a team of directors and managers, and collaborating across departments to enhance customer usage, retention, and growth through technology and innovative processes.
As the Director of Product Design, you will lead a team of UX designers, establish the user experience strategy, mentor team members, and ensure that user-centered design principles are integrated into product development. You will collaborate across teams to align business goals with user needs to create engaging product experiences.
As a Software Engineer II, you will contribute to the entire development lifecycle, implement features, maintain APIs, and troubleshoot infrastructure challenges. Collaborating across multiple disciplines, you will ensure quality and scalability in a fast-paced and innovative environment.
You will be involved in all software development areas including front-end, back-end, and cloud infrastructure. Responsibilities include driving high standards for services, utilizing CI/CD, mentoring junior engineers, and collaborating with various teams to innovate and solve complex problems.
As an Account Executive at Smartsheet, you will increase software sales and drive expansion within your territory, managing a sales pipeline and executing a solution-based sales process. You will develop new business opportunities, expand brand awareness, manage partnerships, and maintain accurate records in Salesforce while leveraging sales enablement tools.
As a Software Engineer I at Smartsheet, you will contribute to the development lifecycle, implement new features, maintain service APIs, collaborate with systems engineers, and engage in quality assurance. This role offers the opportunity to work across multiple disciplines in a fast-paced environment.
The Principal Software Engineer will lead the design and implementation of scalable architectures for Smartsheet, guiding technical project designs, fostering technical leadership among senior engineers, and ensuring systems meet performance, security, and reliability standards, while collaborating with product management.
The Senior Product Marketing Manager will lead the disclosure program, develop cohesive product narratives, oversee content creation, analyze customer feedback, and report on key performance metrics while collaborating with various teams to enhance product awareness and brand loyalty.
The Strategic Account Executive at Smartsheet will lead sales initiatives for Global 2000 accounts, focusing on exceeding sales quotas, managing the pipeline, and driving executive engagement. Responsibilities include account planning, collaboration with cross-functional teams, and leveraging data to inform sales strategies.
The Corporate Accounting Manager is responsible for managing the monthly close process, reviewing accounting workpapers, preparing corporate accounting schedules for filings, and interacting with auditors. The role also involves scaling accounting processes, providing analysis of financial variances, and leading a team of accountants.
As a Customer Success Manager, you will manage large commercial accounts, ensuring customer satisfaction and successful product use. Your responsibilities include onboarding, developing engagement strategies, addressing customer concerns, and collaborating with sales and support teams to maintain high renewal rates and provide insights on customer needs.
The Sr. Customer Success Manager at Smartsheet will manage commercial accounts, improve customer satisfaction, and enhance engagement and retention. Responsibilities include onboarding, customer reviews, and providing guidance on product usage and best practices. This role requires strong relationship-building skills and technical knowledge to support diverse customer needs.
Seeking a sales professional to drive new customer acquisitions and contribute to revenue goals. Responsible for full sales cycle management and customer success. Must have 2+ years of experience in SaaS sales.
As a Senior Product Designer I at Smartsheet, you will create engaging user experiences for web and mobile apps by applying design thinking principles. Your role includes designing task flows, wireframes, and prototypes, collaborating with product teams and stakeholders, and utilizing user feedback to drive end-to-end product design.
As a Principal Product Designer at Smartsheet, you will lead the design of enterprise administration experiences, collaborating with various teams to ensure user-centered product design that meets diverse customer needs. You will influence product strategy, mentor others, and deliver high-quality design solutions in a fast-paced, agile environment.
The Vice President of Corporate Communications will spearhead Smartsheet's global communications strategy, oversee an integrated team, manage communications budgets, maintain corporate reputation, and drive media efforts. This strategic role involves direct engagement with senior executives, developing effective communication processes, and measuring communication program impact.
The Strategic Account Executive is responsible for executing the sales strategy for global accounts, exceeding quotas, and collaborating with cross-functional teams. This role requires building relationships with senior executives, managing a sales pipeline, and using data-driven strategies to enhance customer engagement and drive sales growth.
As a Manager of Customer Success at Smartsheet, you will lead a team to drive customer engagement and satisfaction, manage onboarding and product usage, partner with various departments, and use data to track performance. Your goal is to improve retention and create a positive customer journey while fostering team growth.
As a Senior Product Marketing Manager II, you will develop messaging and programs to help customers utilize AI capabilities, influence product roadmap through customer insights, and create educational resources. You will engage with multiple teams to drive product adoption and enhance customer value through strategic initiatives.
Smartsheet is looking for a Solutions Consultant to drive quality, efficiency, and customer satisfaction within the Consulting business by assisting customers with designing, building, and implementing Smartsheet solutions to solve their business objectives. This role involves post-sales engagements with the customer base.