Jobs at Second Nature

The Sales Development Representative generates leads and qualifies Property Manager clients through outbound calls and emails, working closely with marketing and sales teams to drive engagement and conversions.

Own strategic initiatives for the Group Rate Internet product: discover problems, define solutions, lead cross-functional design and vendor partnerships, drive development and delivery, monitor metrics, and ensure customer adoption and scalable outcomes.

Design and run post-sales enablement across Implementation, Customer Experience, Support, and Data Management to shorten time-to-value, boost activation and adoption, improve resident support, and standardize data flows. Build playbooks, training, knowledge bases, asynchronous content, and feedback loops; partner cross-functionally to measure program impact and drive continuous improvement.

The Head of Onboarding will lead the customer onboarding experience, optimizing processes and enhancing engagement to drive activations and customer satisfaction.

Sell a resident experience SaaS platform to mid-market property management companies in the Utah territory. Prospect, manage pipeline, close new business, forecast performance, serve as product expert, collaborate with marketing/product, build lasting client relationships, and attend industry events and client meetings.

Lead the development of high-performance software systems, mentor junior engineers, and contribute to technology strategy while ensuring scalable and maintainable solutions.

Lead a four-person GTM enablement team to drive revenue outcomes by building enablement strategy, onboarding, manager readiness, program governance, asynchronous learning, and cross-functional launch support aligned to CRO and executive priorities.

Lead go-to-market strategy and messaging for the Resident Benefits Package (RBP). Own positioning, partner and sales enablement, competitive intelligence, and launch execution. Drive adoption insights, create collateral (decks, one-pagers, battlecards), interview customers, and translate insights into recommendations. Use AI tools to scale PMM workflows and measure GTM impact across Sales, Success, and Product.

As a Staff Software Engineer, you will significantly enhance platform development and experimentation, focusing on AI integration and efficient software workflows. You'll manage end-to-end processes, develop core infrastructure, and employ AI coding agents to refine engineering practices, ultimately improving velocity and output quality.

The Engineering Manager will lead and mentor a team of engineers while driving architectural decisions and hands-on coding. The role involves managing technical execution, collaboration with product teams, and fostering a culture of excellence within the engineering team.

The Revenue Operations Analyst will develop and automate reports, analyze GTM performance, optimize RevOps processes, and support Sales, Marketing, and Customer Success teams.

The Manager of Technical Implementations leads a team to ensure smooth customer onboarding, refine processes, and enhance the customer experience. Responsibilities include coaching, operational oversight, and collaboration with various departments to enhance implementation success and operational excellence.

The Technical Implementation Manager coordinates the client implementation process, leading discovery sessions, designing solutions, training teams, and ensuring successful project execution across multiple stakeholders.

The Director of Launch Management is responsible for ensuring operational readiness and accountability for every product launch, maintaining the Launch Calendar, coordinating cross-functional teams, providing visibility on launch status, and driving continuous improvement in the launch process.

Oversee the operations of the Insurance Program, manage a team, enhance processes, ensure compliance, and drive customer satisfaction.