Jobs at Relay Financial

Own the full sales cycle for accounting and bookkeeping partnerships, from prospecting and consultative discovery through pilot agreements and early activation. Build relationships with firm owners, generate outbound pipeline, enable partners to refer Relay to clients, and hand off activated accounts for expansion. Collaborate cross-functionally to improve the channel playbook while becoming an expert in Relay, accounting workflows, and SMB financial technology.

Own front-end quality across Relay’s digital banking product, lead UI implementation, and evolve the Telegraph design system. Partner with product managers, designers, and engineers to deliver accessible, performant, polished experiences. Reduce UI and UX debt, create reusable components and documentation, support AI-accelerated development workflows, and champion consistent implementation standards across product teams.

Lead a major fintech product area end-to-end, from vision and roadmap through launch, iteration, and scaling. Own KPIs and customer outcomes, use data and basic SQL for decisions, and partner with engineering, design, risk, operations, sales, marketing, and customer experience. Build banking, payments, accounting, payroll, risk, or AI-enabled products that help small businesses manage cash flow and finances.

Lead activation for new business customers from first login to funded, habitual use. Own activation metrics, run experiments, build lifecycle infrastructure, reduce friction from KYC/risk, drive adoption of core products, and coordinate cross-functional partners to improve time-to-first-deposit and 90-day product adoption.

The Strategic Operations Manager will lead revenue planning, sales enablement, and analytics for the Partner Sales team, improving operational tools and frameworks for accounting partners while driving strategic growth and managing cross-functional collaboration.