The Predictive Index Jobs In Boston

29

We are looking for a dedicated, energetic, and organized Associate Recruiter with an interest in the human capital space, and a desire to be part of a results-oriented recruiting function. This critical member of our Talent Design team will spend the majority of their time sourcing candidates in partnership with recruiters, and get the opportunity to learn. The ideal candidate is energized by both great data and great hires. This role is a temporary position working 30 hours a week through the end of April, with the opportunity for a full-time role with proven success. 

We’re looking for a collaborative, data-driven pricing analyst to help a world class sales and marketing team test packaging and pricing across our category of talent optimization solutions. As an expert in pricing, you will be responsible for modeling, testing, reporting, and communicating about pricing and its effects on the business. 

PURPOSE: The Predictive Index is a technology company and the leader in talent optimization. We are also an award-winning best place to work (Inc., Glassdoor, Boston Business Journal, The Boston Globe). Our mission is “Better work, better world," and we take great pride in PI’s power to supercharge workplace relationships and culture to achieve the unthinkable. We’re our own best case study! You’ll be working toward a mission that inspires you

The Customer Engagement Specialist is an entry role into the world of the customer. This role is focused on the customer and setting them up for success. You will be working closely with the Customer Success team to drive customer retention, adoption, expansion and customer satisfaction. You will be proactively engaging customers to help guide them through the full PI experience; driving product adoption and providing value-added information. This includes partnering with the Customer Success Managers to host customer kickoff calls, monitor feature adoption, aid with online training sessions and preparation, and ensure a frictionless renewal and upsell process for customers.

To ensure success as a Salesforce Developer, you should have extensive experience working with Salesforce CRM platforms, application development skills, and the ability to solve complex software problems. The Predictive Index’s Salesforce instance consists of 180 internal users, 1,000+ partner users in our partner business center, and a soon-to-be released customer community - all on Lightning. We are looking for a creative and self-motivated Salesforce developer who can build dynamic and scalable Salesforce applications that perfectly meet the evolving needs of the company, and our growing communities of users. The role will report in to the Business Systems Operations Manager. The Business Systems team is also responsible for other technologies within the Salesforce ecosystem including Pardot, NetSuite, Clearbit, WalkMe, Docebo, AdobeSign, GetFeedback, and LiveChat. 

We’re looking for a detail-oriented, highly-organized content marketing writer with proven experience writing web copy. The content marketing writer will work under the content marketing manager on the marketing team. The ideal candidate is an expert in AP Style and SEO, and has written and edited B2B content for a consultant and/or executive audience.

The Predictive Index is hiring a Site Reliability Engineer to build out and optimize our infrastructure in Azure in order to deliver reliable, high-performing, scalable software to our global customer base. The ideal candidate would be excited to be an early member of the SRE team. We are looking for someone who is passionate about heavily influencing our SRE roadmap and excited to roll up their sleeves and be scrappy.

We are seeking an energetic, hard-working, solutions oriented Salesforce Business Applications Administrator who will be responsible for ensuring the continued performance and success of The Predictive Index’s Salesforce instance. The Salesforce Administrator will work to continuously improve The Predictive Index’s Salesforce instance and expand its features and functionality to enable efficient business operations. The ideal candidate will be a Salesforce Administrator that has experience both in administering Salesforce while also having experience building solutions on the Salesforce Platform, both with and without code.

To ensure success as a Salesforce Developer, you should have extensive experience working with Salesforce CRM platforms, application development skills, and the ability to solve complex software problems. The Predictive Index’s Salesforce instance consists of 180 internal users, 1,000+ partner users in our partner business center, and a soon-to-be released customer community - all on Lightning. We are looking for a creative and self-motivated Salesforce developer who can build dynamic and scalable Salesforce applications that perfectly meet the evolving needs of the company, and our growing communities of users. The role will report in to the Business Systems Operations Manager. The Business Systems team is also responsible for other technologies within the Salesforce ecosystem including Pardot, NetSuite, Clearbit, WalkMe, Docebo, AdobeSign, GetFeedback, and LiveChat. 

PURPOSE: The Predictive Index—the talent optimization leader—is an award-winning best place to work (Inc., Glassdoor, Boston Business Journal, The Boston Globe). Our mission is “Better work, better world," and we take great pride in PI’s power to supercharge workplace relationships and culture to achieve the unthinkable. We’re our own best case study! You’ll be working toward a mission that inspires you, and you’ll be surrounded by fun, smart,

The Marketing Automation Specialist is responsible for helping The Predictive Index achieve ambitious growth goals by helping the Sales and Marketing teams achieve their demand generation and revenue targets through the achievement of operational excellence. This individual will be responsible for executing on the continued development and evolution of the tools that support PI’s revenue operations - specifically supporting the marketing team and their growth plans.  We’re looking for an energetic, self-motivated, and driven professional with a previous background optimizing marketing automation tools and processes. This individual will work with a team of Revenue Operations Specialists supporting the growth and optimization of our sales and marketing tech stacks.

We are looking for a highly-motivated Channel Account Manager to join our organization to grow and manage an ecosystem of certified partners by enabling them to sell, support and deliver our products and services. The ideal candidate will possess a blend of direct sales and channel experience, consulting skills, strategic vision, business acumen, and the ability to meet and exceed revenue goals. A passion for creating strategic partnerships that produce results and executing a management cadence that delivers consistent and predictable channel revenue through joint business planning, sales enablement, and channel management is essential.

Generate dashboards and cards within Domo that track metrics across all levels of the organization. Partner with functional leaders to understand their business needs and the data sets required to support them. Integrate with their teams to establish strong professional relationships. Utilize Domo to create data sets that aggregate data from different sources with the goal of creating a full picture of the health and engagement of our client base. Examine existing processes and make recommendations to better enhance PI’s data structure, hygiene, and health across multiple systems. Create a unified and integrated view of our organization’s data that is aligned with our objectives and goals. Define and evolve cohort classification and assess how well lead generation, sales, product releases, onboarding programs, and other initiatives are impacting cohorts over time.

Strong knowledge of front-end technologies including HTML5, CSS3, JavaScript, and jQuery. Strong knowledge of WordPress CMS. Good understanding of PHP back-end development. Proficient with code versioning tools (Git preferred). Experience working with debugging tools. Good understanding of website architecture, aesthetics and responsive design. Write and maintain well-documented, reusable code. Partner closely with our Marketing team to optimize customer acquisition. Aid in the creation of multivariate tests across PI’s sites. Work closely with our Intelligence team to gain insights from the results of multivariate testing initiatives. Partner with other members of the Operations team to resolve bugs and support requests.

We’re looking for a Customer Service Specialist passionate about helping clients overcome obstacles. The ideal candidate is excited about executing a forward-facing part of our business while gaining vital experience with our product. A candidate with an ability to be authentic and operate in solutions mode can expect to be put in a position to succeed in this role.

Primary technologies include .Net backend and API layer with Angular and Node.js frontend, hosted in Azure Cloud. Develop application software, databases, and APIs in Azure. Support development, launch, and rollout of new features to over 7,000 clients. Partner closely with Product and other teams to anticipate user needs. Lead design sessions about application architecture and database design. Mentor junior developers to improve their technical skills. Create and drive process improvement to increase team velocity. Drive best-in-class site performance .

Serve as the project manager and key contributor for the Service team’s scalability efforts and operational improvements. Proactively identify solutions for key system and process gaps that impact the service experience of PI users. Develop and maintain a project roadmap of service-related projects - communicate regular updates to key stakeholders. Oversee implementation, roll-out, and training for systems and tools used by the User Operations team. Act as a cross-functional liaison to articulate User Operations’ business problems, develop use cases, and deliver business requirements to our partners in Business Systems, Business Intelligence, Product, & IT. Partner with the Business Intelligence team to enhance our existing analytics and dashboards . Continually keep a pulse on operational opportunities (including, but not limited to, automation, systems and process improvement) and monitor the performance of implemented improvement and share relevant findings with User Ops leadership.

We’re looking for an energetic DevOps Engineer who wants to be part of our forward-thinking software team. The ideal candidate is energized by the opportunity to improve and streamline the development process, and is rarely satisfied with the status quo. A candidate with the foundational skills of a build engineer, excited to get cloud experience, could expect to be put in a position to succeed in this role.

As Product Manager of a small & tight-knit development team, you will bring focus, passion, and energy to the team. Conduct client interviews, surveys, and occasional site visits to be the voice of the customer and expert in who they are, what they want to achieve, what tools they use, and what their pains are. Transform high-level visionary ideas and direct user feedback into actionable, delightful new features and enhancements, working closely with User Experience designers and developers along the way. Act as customer-to-engineer translator, clearly documenting features and functionality in a way that can be easily consumed and built by developers. Work closely with your team to prioritize, refine, plan, and execute. Continuously involve stakeholders in your plans, collecting feedback on upcoming features, providing product previews and potential training references that may be needed as part of your roadmap plans. Dive into the data. Understand product usage analytics, and use this knowledge to further develop/refine your roadmap.

Absorb our onboarding materials and be ready to go live within 30 days of your start date. Quickly learn and articulate the value proposition of the PI platform and methodology. Become an authority at using lead generation tools to create new contacts and craft accurate and targeted lists of prospects. Conduct high volume sales development outreach using email, phone, and social campaigns to connect with new prospects. Speak professionally and knowledgeably with decision makers in the C-Suite, as well as HR management. Consistently achieve and exceed daily/weekly/monthly activity targets and quota. Work within our tight-knit sales team to drive towards sales results and major initiatives. Effectively and accurately track, log, and maintain all activity in Salesforce.co

We’re looking for talented Learning Experience Designers to join our growing Digital Learning team. In this role, you’ll design, build, and evaluate digital learning resources for our partner network and clients with a focus on speed, flexibility, and collaboration. You’ll work closely with team members and leaders across business units to help them achieve their business goals. 

We are looking for a talented Learning Operations Specialist to join our Digital Learning team. In this role, you will have the opportunity to serve as the subject matter expert and advisor on PI’s digital learning platforms, including our online Learning Center and Learning Management System. You will be responsible for the support, maintenance, innovation and implementation of all digital learning content and assets used to educate our partners and clients. The Learning Operations Specialist will understand PI’s business priorities and proactively look for ways to improve processes and support efficiency for delivering learning at scale. 

We’re looking for an entrepreneurial Director to lead PI’s strategic direction for security, data privacy, and policy. You will report directly to the VP of Engineering. You will not only manage the security team, but you will have the opportunity to build it as you see fit and hire the team members best suited to accomplish the mission. This role requires a significant amount of autonomy to create and drive the roadmap to improve cybersecurity in Engineering, best practices in IT, and data privacy for GDPR and CCPA with our Legal team. Creating and maintaining strong relationships with leaders in all departments at PI is paramount as you lead us toward industry recognized certifications. We’re looking for someone with a proven track record of leadership in the security and privacy space on a fast growing cloud platform. We are in the early design stages of rebuilding our core Talent Optimization platform so this is a great opportunity to influence that design with the latest security and privacy practices, enabling us to scale with massive growth across the US and globally. 

Reporting directly to the Communications Manager on the Brand & Comms team, the Events Specialist will be responsible for creating event concepts, selecting venues, preparing and managing event timelines, budgeting, handling logistics and event marketing & communications, negotiating with contractors, and evaluating event effectiveness.  In this role, your creativity and resourcefulness in organizing and hosting successful events that meet business objectives will help PI engage with prospects, partners, and clients; promote the talent optimization platform; inspire confidence in the brand; and drive cohesion across all of PI’s core messaging and positioning.

The Business Intelligence Manager is responsible for the vision, leadership and strategic direction of The Predictive Index business intelligence systems and tools for structuring, organizing, storing, retrieving, analyzing and reporting data. This role provides leadership and technical oversight for the Business Intelligence Team. The BI Manager is directly responsible for technical development, reporting and key organizational initiatives that promote the use of data by end-users across the company through self-service solutions and compelling visualizations. The BI Manager will leverage data to promote progressive ways of thinking and facilitate alignment of the business intelligence function to the corporate strategy and business evolution.

We’re looking for a driven and entrepreneurial director of software engineering with a proven track record of managing multiple engineering teams as they execute on cross-departmental projects. You will be the primary engineering leader in our Westwood, MA office, overseeing 3 agile teams as you collaborate with leaders across the company. Product Management will be your closest partner as you design and build the next phase of the Talent Optimization platform. We are in the early design stage of rebuilding our core platform so strong vision, architectural, and project management skills are a must. You will report directly to the VP of Engineering, but you are the CEO of your teams and have the autonomy to set the mission and drive it to completion. 

The Customer Success Manager will be the PI expert and assert the power of Talent Optimization to our customers. They will develop dynamic lasting relationships to manage and grow direct accounts for PI whilst enabling their customers to optimize their talent effectively. This will include driving customer objectives, supporting software utilization, and handling training with local Certified Partners. The ideal candidate will have the ability to understand and solve individual business challenges with confidence, while executing on specific tasks and projects at once.

The Customer Success Manager will be the PI expert and bring the power of PI to our clients. They will use their relationships to manage and grow direct accounts for PI. This will include launching clients on our software, coordinating training with a local Certified Partner, and ensuring the client is actively using the system. This role is ideal for an individual who has the ability to grasp overall strategy while executing on specific tasks and projects at once.

PURPOSE: The Predictive Index is a technology company and the leader in talent optimization. We are also an award-winning best place to work (Inc., Glassdoor, Boston Business Journal, The Boston Globe). Our mission is “Better work, better world," and we take great pride in PI’s power to supercharge workplace relationships and culture to achieve the unthinkable. We’re our own best case study! You’ll be working toward a mission that inspires you,