Jobs at The Predictive Index

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We are looking for a highly-motivated Channel Account Manager to join our organization to grow and manage an ecosystem of certified partners by enabling them to sell, support and deliver our products and services. The ideal candidate will possess a blend of direct sales and channel experience, consulting skills, strategic vision, business acumen, and the ability to meet and exceed revenue goals. A passion for creating strategic partnerships that produce results and executing a management cadence that delivers consistent and predictable channel revenue through joint business planning, sales enablement, and channel management is essential.

We’re looking for an energetic, collaborative, and eager to learn and grow UX Research intern. Someone who isn’t afraid to roll up their sleeves and take on a challenge, will be a natural fit! The intern will work with the UX Researcher to support three agile teams and product lines at various stages of the product development cycle. This is a great opportunity not just to build real project experience as a UX Researcher but also to learn about how products are built in a fast paced environment as well as how the world of quantitative research meets that of qualitative research.

PURPOSE: The Predictive Index—the talent optimization leader—is an award-winning best place to work (Inc., Glassdoor, Boston Business Journal, The Boston Globe). Our mission is “Better work, better world," and we take great pride in PI’s power to supercharge workplace relationships and culture to achieve the unthinkable. We’re our own best case study! You’ll be working toward a mission that inspires you, and you’ll be surrounded by fun, smart,

Work with FBC and SMOPS teams to develop and maintain systems, reports, and dashboards required for tracking partner activation activities. Produce weekly, monthly, and quarterly reports and forecasts for new partner cohorts. Analyze results and suggest corrective actions.  Lead projects, including the development, testing, and scaling of new approaches to partner activation, coselling, and marketing support. Managing, developing, and coaching a high-performing team, reinforcing PI's performance and cultural norms and best practices. Manage the onboarding and ongoing relationship for 40-60 PI certified partners (50-75% of partner activation workload compared to other PSMs).  Quickly earn the trust of prospective partners and proactively build and nurture relationships.  Help partners develop a strategy for weaving PI into their existing business.  Quickly understand each partner’s business model, become a thought partner, and develop action plans that help each partner focus on revenue generating activities. 

Manage all aspects of PI’s ongoing webinars. Spearhead PI’s co-marketing efforts. Coordinate promotion of PI’s content through email, on the website, through partners, on social media, and other channels. Coordinate email and nurturing campaigns. Assist on paid media campaigns. Develop and enforce processes for the marketing department. Assist in creating ad copy and web copy.

Absorb our onboarding materials and be ready to go live within 30 days of your start date. Quickly learn and articulate the value proposition of the PI platform and methodology. Become an authority at using lead generation tools to create new contacts and craft accurate and targeted lists of prospects. Conduct high volume sales development outreach using email, phone, and social campaigns to connect with new prospects. Speak professionally and knowledgeably with decision makers in the C-Suite, as well as HR management. Consistently achieve and exceed daily/weekly/monthly activity targets and quota. Work within our tight-knit sales team to drive towards sales results and major initiatives. Effectively and accurately track, log, and maintain all activity in Salesforce.co

The Predictive Index is hiring a Lead User Experience (UX) Designer who will take ownership in developing best-in-class user experiences and will drive innovation in a fast-paced environment. This hands-on role provides the opportunity to be a UX thought leader, deliver exceptional user experiences driven by customer data/insights and business goals, solve complex business problems through design thinking, lead and inspire a small team, and work directly with amazing clients. The job will be irresistible to someone who is passionate about designing and delivering high impact products to a large client base, has a thirst for continuous learning, fearless in making decisions, is intellectually curious and intrigued by human behavior and organizational psychology, and is inspired by PI’s “better work, better world” mission.

The Customer Success Manager will be the PI expert and bring the power of PI to our clients. They will use their relationships to manage and grow direct accounts for PI. This will include launching clients on our software, coordinating training with a local Certified Partner, and ensuring the client is actively using the system. This role is ideal for an individual who has the ability to grasp overall strategy while executing on specific tasks and projects at once.

We’re looking for a detail-oriented, highly-organized content marketing writer with proven experience writing web copy. The content marketing writer will work under the content marketing manager on the marketing team. The ideal candidate is an expert in AP Style and SEO, and has written and edited B2B content for a consultant and/or executive audience.

We’re looking for a driven and entrepreneurial director of software engineering with a proven track record of managing multiple engineering teams as they execute on cross-departmental projects. You will be the primary engineering leader in our Westwood, MA office, overseeing 3 agile teams as you collaborate with leaders across the company. Product Management will be your closest partner as you design and build the next phase of the Talent Optimization platform. We are in the early design stage of rebuilding our core platform so strong vision, architectural, and project management skills are a must. You will report directly to the VP of Engineering, but you are the CEO of your teams and have the autonomy to set the mission and drive it to completion. 

We’re looking for an energetic DevOps Engineer who wants to be part of our forward-thinking software team. The ideal candidate is energized by the opportunity to improve and streamline the development process, and is rarely satisfied with the status quo. A candidate with the foundational skills of a build engineer, excited to get cloud experience, could expect to be put in a position to succeed in this role.

The Customer Success Manager will be the PI expert and assert the power of Talent Optimization to our customers. They will develop dynamic lasting relationships to manage and grow direct accounts for PI whilst enabling their customers to optimize their talent effectively. This will include driving customer objectives, supporting software utilization, and handling training with local Certified Partners. The ideal candidate will have the ability to understand and solve individual business challenges with confidence, while executing on specific tasks and projects at once.

Primary technologies include .Net backend and API layer with Angular and Node.js frontend, hosted in Azure Cloud. Develop application software, databases, and APIs in Azure. Support development, launch, and rollout of new features to over 7,000 clients. Partner closely with Product and other teams to anticipate user needs. Lead design sessions about application architecture and database design. Mentor junior developers to improve their technical skills. Create and drive process improvement to increase team velocity. Drive best-in-class site performance .

This role requires a significant amount of autonomy to create and drive the roadmap so maintaining strong relationships with leaders in Engineering and Legal is paramount. We’re looking for someone with a proven track record of leadership in the security and privacy space on a fast growing cloud platform. We are in the early design stages of rebuilding our core Talent Optimization platform so this is a great opportunity to influence that design with the latest security and privacy practices, enabling us to scale with massive growth across the US and globally. 

We’re looking for a passionate, collaborative, Category Engagement Manager, with proven experience in community building and evangelism. The Category Engagement Manager will oversee the official launch, evolution, and growth of a new community of talent strategy professionals, evangelize a new talent strategy discipline, and encourage program certifications. The ideal candidate enjoys supporting/servicing others, evangelizing new ideas, and launching growth marketing campaigns to proliferate a message and grow followership.

The Director of Business Systems is responsible for the vision, leadership and strategic direction of The Predictive Index’s Business Systems Team and the tools associated with the sales and marketing revenue operations as well as the CRM and ERP systems that manage the daily operations for our 200 certified partners, 1,000 users and 8,000 customers.  We’re looking for an energetic professional with a strong background in business operations, project management and agile product development. The Director will leverage existing and new technology to accelerate PI’s growth in alignment with our corporate strategy.