Jobs at Ontic

Lead cross-program product initiatives: define a GTM request process, implement a CX priority tracker, improve roadmap management and Q4 planning, coordinate AI pricing and GTM, overhaul release notes, plan customer expansion/retention, and explore AI to improve roadmap inputs and customer-specific communications.

Full-cycle Enterprise Account Executive responsible for territory sales to Fortune 1000 organizations: prospecting, pipeline development, demos, consultative selling, negotiation, closing deals, and managing Salesforce-based forecasts while collaborating with internal teams to ensure client value and retention.

Lead and scale enterprise sales across the Central U.S., managing five Enterprise AEs. Own regional revenue targets, pipeline hygiene, forecasting, and deal execution. Coach and develop the team, engage personally in strategic accounts, and partner cross-functionally (Marketing, Product, CS, Legal, Finance) to drive growth. Represent Ontic at industry events and drive regional market development. Travel extensively across the region.

Provide front-line technical support and onboarding for Ontic's SaaS platform: manage help-desk tickets, resolve client issues, liaise with product and development, create support documentation, report on support metrics, update knowledge portal, and proactively engage clients to ensure exceptional post-sale experiences.