Jobs at Nymbus

Build and maintain production client websites by converting Figma designs into components and pages with AI-assisted coding tools. Review and fix generated code, manage Git workflows, CMS content models, deployments, and AWS infrastructure. Own release standards, site maintenance, accessibility, performance, metadata, redirects, analytics, and tracking integrations. Collaborate with designers, engineers, clients, and creative leads while ensuring live sites meet approved visual, technical, and user-experience standards.

Owns a portfolio of Tier 1 and Tier 3 financial-services technology accounts, managing renewals, retention, expansion, implementation transitions, executive relationships, business reviews, account health, escalations, and churn prevention. The role is accountable for net revenue retention, early renewal capture, signed expansion revenue, and successful client graduation from launch to steady-state service.

Lead full-funnel acquisition for launch brands: architect GTM and demand strategies, execute paid/owned/earned media, run performance marketing (CAC/ROAS/LTV), build measurement infrastructure, use AI for research and optimization, and advise clients at the executive level to drive net new member and customer growth.

Owns analyst and consultant relations, industry PR, named-account marketing, product positioning, marketing technology, and performance measurement for a relationship-driven fintech business. The role manages executive communications, customer advocacy, events activation, agency partners, budget, and the Events Manager. It also integrates AI into marketing strategy and workflows while partnering closely with Sales, Product, Client Partnership, and executive leadership.

Supports Digital Experience Center operations across multiple financial institution clients. Configures and administers CCaaS platforms, IVR routing, conversational AI, electronic forms, knowledge content, reporting, and vendor cases. Assists with client implementations, testing, documentation, release reviews, incident tracking, troubleshooting, and post-launch stabilization. The role requires careful validation, analytical problem-solving, cross-functional collaboration, and delivery of accurate client-facing operational assets in a remote environment.

Leads Nymbus’s Origination product domain, including digital deposit account opening, lending, credit cards, onboarding, integrations, risk controls, and conversion optimization. Owns product strategy, roadmap, commercial outcomes, platform performance, and squad delivery. Partners with executives, clients, engineering, architecture, UX, risk, compliance, sales, and implementation teams. Builds and develops product talent while applying AI-first practices to research, discovery, workflow improvement, decisioning, fraud prevention, and product delivery.

Provide Tier 1/2 support for macOS/Windows and cloud SaaS, manage onboarding/offboarding and IAM (SSO/MFA), administer MDM, document and resolve ITSM tickets, maintain assets/licenses, and drive automation and AI-based process improvements.

Perform end-to-end data migrations for banks and credit unions: analyze donor systems, define requirements, map and transform data with SQL, validate conversions, reconcile results, resolve data issues, and build reusable automation and AI-assisted tools to improve migration speed and accuracy while supporting multiple client engagements.