Jobs at Nivoda

Build and operate production search, ranking, recommendation, and multimodal AI systems for a global jewellery marketplace. Own machine-learning models end to end, including feature development, training, evaluation, deployment, monitoring, and low-latency serving. Develop contextual and conversational search, image-based retrieval, learning-to-rank systems, and embedding pipelines. Define ranking experiments, evaluate LLM behavior, and design graceful recovery from probabilistic failures across multi-tenant storefronts.

Own backend services and frontend experiences across signup, onboarding, verification, activation, checkout, and customer lifecycle management. Build event-driven systems, integrate identity and risk providers, handle sensitive financial data, run experiments, and analyze funnels using SQL and Snowflake. The role also involves evaluating AI-generated code, analysis, and customer messaging while collaborating with Product, Data, and Risk in an ambiguous, high-ownership environment.

Own Nivoda’s net-new customer acquisition and demand generation strategy as a hands-on individual contributor. Manage Google and Meta campaigns, develop scalable paid and organic channels, run account-based programs, and use value-led content and tools to generate qualified jeweller leads. Partner with data, GTM engineering, and SDR teams to improve attribution, conversion, and revenue measurement. Test, scale, or discontinue initiatives based on performance, with potential to build and lead a future growth team.

Own Nivoda’s social media strategy, content calendar, campaigns, newsletter, and community presence. Develop compelling stories and short-form copy, repurpose major content into social-first assets, coordinate designers and video partners, and connect campaigns across social, email, events, and other channels. Track performance, use data to optimize content, and build efficient processes within a fast-moving remote marketing team.

Own Nivoda’s product marketing strategy, including positioning, messaging, product launches, competitive intelligence, sales enablement, website narratives, pricing and packaging communication, and customer research. Partner closely with product, growth, sales, demand generation, and content teams to create consistent messaging that drives adoption among independent jewellers. This hands-on senior individual contributor role offers the opportunity to build a product marketing function over time.

Own technical onboarding, integration setup, monitoring, troubleshooting, and ongoing health of SaaS customer feeds across a territory. Serve as the escalation point between customers, engineering, product, sales, and account management teams. Track integration adoption and performance, identify expansion opportunities, document integration patterns, and communicate structured product feedback.