Jobs at Navan

Manage deal structuring, pricing, quoting, contract negotiations, and financial oversight throughout the sales process. Partner with sales, legal, finance, revenue, product, and operations teams to support complex deals, enforce commercial policies, optimize revenue and profitability, reduce sales cycle times, and improve deal review processes, metrics, and operational consistency.

Drive strategic, cross-functional business operations initiatives from concept through execution. Solve complex systems and process problems, analyze business data using Excel and SQL, develop actionable recommendations, manage stakeholder alignment, and guide organizational change. The role requires influencing teams without direct authority, balancing strategic goals with technical and financial constraints, and designing scalable operational processes in a fast-paced environment.

Leads a team of 5–8 enterprise Account Executives, driving net-new revenue, pipeline generation, forecasting, sales performance, customer relationships, and team development. Manages hiring, coaching, performance goals, and full-cycle enterprise sales execution while applying methodologies such as MEDDPICC and Challenger. The role requires a player-coach who can scale sales processes and consistently deliver revenue targets.

Manage the full sales cycle for Navan’s travel, corporate card, and expense management platform, from outbound prospecting through closing. Build pipeline in net-new territories, conduct value-based product demonstrations, forecast revenue in Salesforce, achieve monthly targets, and close 2–4 deals per quarter. Partner with Account Management, Marketing, Sales Development, and Growth teams to support successful customer launches and ongoing platform usage.

Responsible for generating net-new enterprise revenue by prospecting strategic accounts, developing territory strategies, navigating complex sales cycles, selling to C-level executives, negotiating contracts, and forecasting revenue in Salesforce. The role requires SaaS sales experience, enterprise selling expertise, strong self-generated pipeline development, champion building, and the ability to operate effectively in a startup environment.

Drive net-new enterprise sales by prospecting, qualifying, and closing strategic accounts. Develop and execute account plans using MEDDPICC, sell ROI-driven business value to finance and executive stakeholders, conduct product demonstrations, forecast revenue in Salesforce, and manage strategic sales cycles with C-level buyers. The role requires building an outbound pipeline, selling against legacy systems, and exceeding quarterly targets in a fast-paced SaaS environment.

Lead global event-air operations, unify Navan and Reed & Mackay teams, define target operating model, partner with Product and Engineering to migrate offline workflows to Navan platform, drive service quality, commercial performance, workforce planning, and continuous performance improvement.

The Director, Deal Desk oversees the North America Deal Desk function, driving strategic deals, team development, and compliance with pricing and revenue recognition standards while collaborating with various teams.

The role involves supporting senior Account Executives in the sales process through prospect research, outreach, and coordination of resources, preparing presentations, and maintaining stakeholder relationships.

Leads multiple global travel support teams operating 24/7. Responsibilities include developing standardized processes, improving operational scale, managing escalations, monitoring service levels and customer satisfaction, conducting root-cause analysis, coaching managers, supporting hiring and training, and reporting performance. The role requires contact-center leadership, travel industry systems experience, customer-service expertise, analytical problem solving, and flexibility for nontraditional shifts and potential weekend on-call coverage.

Own and grow airline partnerships across the Americas, especially South America. Lead commercial negotiations, renew agreements, manage incentives and forecasts, analyze deal economics, and identify revenue opportunities. Partner with Product, Engineering, Operations, Finance, Sales, Customer Success, and Marketing to improve airline content, pricing, and servicing. Maintain industry relationships, communicate airline updates, resolve performance issues, and provide strategic recommendations to leadership.

Provides high-touch business travel consulting and reservation services across air, rail, car rental, hotel, ferry, black car, and charter bookings. Manages client portfolios, applies travel policies, identifies savings, supports online and offline booking tools, maintains service-level agreements, and builds lasting client relationships. The role requires strong business travel knowledge, GDS expertise, exceptional communication, attention to detail, and proficiency with Navan and R&M technology.

Supports Account Managers and B2B travel and expense customers by resolving product configuration, integration, payment, policy, and platform issues. Communicates with program administrators, handles escalations, coordinates cross-functional solutions, drives adoption and retention, tracks customer KPIs, provides product feedback, and documents scalable processes.

Manage event travel programs and serve as the primary client liaison across the United States. Support travelers with personalized assistance, booking changes, cancellations, fare information, and issue resolution for hotels, flights, cars, and rail. Coordinate programs from post-sale through final billing, maintain documentation and service-level compliance, support client relationships, and contribute to team initiatives. The role requires travel booking expertise, GDS experience, strong communication, customer service, multitasking, and flexibility for nontraditional shifts.

Partners with enterprise Account Executives and sales leaders to qualify and close complex travel technology deals. Demonstrates Navan’s platform, presents value propositions to travel managers, conducts strategy sessions, scopes solutions, runs proof-of-concepts and workshops, produces business value assessments, and supports pipeline progression. The role also enables Account Executives, provides competitive insights, and shares feedback with product and operations teams while contributing to sales quota attainment.

Own strategic relationships with complex enterprise clients, serving as a trusted executive advisor and voice of the customer. Lead migrations from legacy travel-management technology to Navan, including scoping, implementation, go-live, and hypercare. Drive adoption, retention, compliance, training, health checks, business reviews, risk mitigation, and churn prevention. Partner with Product, Engineering, and Sales on feedback, enhancement requests, and escalations while managing stakeholder alignment and change resistance.

Lead pre-sales scoping and embed operational experts into late-stage enterprise sales to simplify service tiers, protect margins, enforce scoping integrity, publish pre-sales collateral, and govern pre-sales metrics. Partner with Product, Pricing, Sales, and Enablement to translate operations into commercial narratives and reduce onboarding friction while advancing AI-first capabilities.