ModSquad
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Benefits at ModSquad
Financial + Retirement
401(K)
Employee stock purchase plan
Charitable contribution matching
Office Perks
Company-sponsored outings
Pet friendly
Health Insurance + Wellness
Dental insurance
Disability insurance
Flexible Spending Account (FSA)
Health insurance
Life insurance
Vision insurance
Mental health benefits
Child Care + Parental Leave
Family medical leave
Culture
Flexible work schedule
Remote work program
Professional Development
Job training & conferences
Vacation + Time Off
Paid volunteer time
Paid holidays
Paid sick days
Recently posted jobs
Other
Monitor and moderate social media feeds, respond to inquiries, escalate security issues, and adhere to evolving workflows and rules.
Other
Provide customer support via phone, chat, and ticketing system in Mandarin and English, ensuring high customer satisfaction and effective communication.
Other
In this role, you will provide customer support via phone, chat, and ticketing, ensuring high customer satisfaction while utilizing your Mandarin and English fluency.
