Jobs at Magnet Forensics

Own production reliability and infrastructure operations for the GrayKey cloud platform. Responsibilities include AWS monitoring, incident response, vulnerability remediation, networking, IAM and Okta administration, EKS and Argo CD operations, backups, recovery testing, Terraform changes, cost optimization, automation, documentation, and compliance support. The role requires independent work during Pacific and Mountain time-zone hours and involves less than 5% travel.

Process and fulfill customer orders, maintain Salesforce contract and account data, create software licenses, invoice customers, manage inventory, prepare reports, document workflows, and support sales and finance teams. The role also handles customer inquiries, financial records, credit memo matching, vendor forms, and contractual compliance while meeting service-level agreements and key performance indicators.

Leads product export classification and regulatory compliance for advanced software, hardware, encryption, cybersecurity, and digital forensics technologies. Determines EAR and ITAR classifications, prepares ECCN, CCATS, Commodity Jurisdiction, BIS, and DDTC submissions, and manages licensing documentation. Partners with engineering and product teams to assess technical changes, oversee export-control reviews, support audits, deliver training, and maintain compliance processes and governance throughout the product lifecycle.

Build and deploy AI-enabled automation solutions across enterprise systems. Partner with Business Applications, Data & Analytics, and IT teams to analyze processes, identify automation opportunities, integrate platforms, test and monitor solutions, document implementations, and train process owners. The role requires hands-on coding, AI workflow experience, enterprise integrations, scripting, SQL, structured data knowledge, production support, and strong communication with technical and non-technical stakeholders.

The Senior Product Manager for Graykey will oversee the product lifecycle, collaborating with engineering, design, and stakeholders to drive product strategy, requirements, and market positioning in digital forensics.

The Vulnerability Researcher will develop and innovate digital investigative software, focusing on analyzing and securing evidence from various digital devices to aid in investigations and enhance national security.