M-Files
We're Hiring!
M-Files Offices
M-Files is headquartered in Austin.
Remote Workplace
Employees work remotely.
Our U.S.-based roles are fully remote, giving M-Filers the freedom to work from wherever they feel most focused, creative, and balanced.
U.S. Office Locations
Austin
We are located in downtown Austin in the Google building across the street from Torchy's Tacos and next-door to North Italia and Flower Child.
Recently posted jobs
Information Technology • Productivity • Professional Services • Software • Business Intelligence
Manage a portfolio of existing B2B SaaS customers, driving renewals, upselling, cross-selling, product adoption, retention, and revenue growth. Serve as the primary customer contact, conduct account reviews, identify risks, maintain CRM forecasts, and collaborate with Customer Success, Professional Services, Product, Sales, and Marketing teams. Travel to customer meetings or QBRs as needed.
Information Technology • Productivity • Professional Services • Software • Business Intelligence
Serve as the technical authority throughout enterprise software sales cycles. Lead discovery, solution design, tailored demonstrations, and proofs of concept for AI, automation, content management, and workflow solutions. Build integrations using APIs and scripting, advise on responsible AI adoption, address technical objections, document requirements, and support sales expansion. Collaborate with Sales, Services, Product, and Engineering while tracking pipeline influence, POC outcomes, and demo effectiveness.
Information Technology • Productivity • Professional Services • Software • Business Intelligence
Leads customer discovery, requirements workshops, stakeholder interviews, process analysis, and solution design for M-Files implementations. Defines integrations, technical architectures, acceptance criteria, documentation, testing, deployment, migration, and training. Partners with project management, product, and R&D teams; identifies AI and automation opportunities using Claude; mentors consultants; supports presales and manages multiple customer engagements.
