Langham Hospitality Group Benefits Overview

Provides luxury guest services at a hotel by handling luggage, packages, amenities, directions, and guest inquiries. Maintains the bell closet, operates bell carts, completes porterage paperwork, promotes hotel facilities, supports guest flow, reports suspicious behavior, and communicates issues to supervisors. Requires flexible availability for weekends and nights and the ability to lift and move items up to 100 pounds.

Greets and seats guests, manages telephone and OpenTable reservations, handles guest requests and takeout orders, maintains menus, and supports servers, bussers, barbacks, and bartenders while delivering high-quality hotel and restaurant service.

Assist and lead Front Office operations, supervise and develop front desk, bell, and concierge teams, enforce Forbes and brand standards, manage reservations and VIP assignments, coordinate with Rooms Division to maximize revenue and guest satisfaction, handle shift schedules, payroll, and reporting, and cover Guest Relations and variable shifts including nights and weekends.