Jobs at Kong

Source and headhunt top GTM talent for the CRO organization, partner with GTM leaders to define role requirements, conduct deep-dive competency interviews focused on deal mechanics, drive a rigorous interview process, provide market data and advise hiring managers, mentor other recruiters, and track conversion metrics to optimize the hiring funnel.

The Director of Scaled Customer Success will lead a global team to innovate and implement a digital-first customer success strategy, enhancing customer engagement through automation and AI-driven experiences.

The Enterprise Account Executive will drive growth by targeting enterprise customers, managing the sales cycle, and building relationships with key decision-makers to achieve revenue targets.

Join an internal AI enablement team to assess workflows, build prompt-based automations and lightweight apps, coach business teams, test and document tools, track user skill development, research AI platforms, and ensure governance and security compliance.

Embed with business teams to design and build AI-powered tools, automations, and workflows; coach and enable staff; create reusable solutions, documentation, adoption metrics, and governance; mentor junior members and translate AI developments into practical enterprise applications.

Support field sales by designing and demonstrating the Kong API/AI connectivity platform, run PoCs, build trusted customer relationships, coordinate cross-functional teams, produce technical documentation, and contribute to marketing initiatives to ensure successful platform adoption and customer satisfaction.

The Staff Design Technologist will oversee AI-enabled design workflows, bridging design and engineering, driving UI cohesion, and raising craft standards for technical product experiences.

Lead and execute strategic revenue programs and events for the CRO organization, including executive briefing and sponsorship programs, investor relations, SKO and incentive trip logistics, CRO operating rhythm and QBR coordination, and employee recognition/gifting. Manage vendor coordination, registration websites, budgets, procurement, and cross-functional stakeholders to drive revenue and retention.