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Klaviyo
Klaviyo Offices
Hybrid Workplace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
3 days a week
U.S. Office Locations
Boston
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We're in the heart of the Financial district with easy access to public transportation and a short walk from South Station. We also have hubs in Denver, London and Sydney.
Denver
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1200 17th Street, Floor 25, Denver, CO, United States, 80202
San Francisco
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181 Fremont Street, Floor 21, San Francisco, CA , United States, 94105
Recently posted jobs
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Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Lead the technical and product direction for a production conversational AI customer agent. Build and scale agentic systems covering orchestration, evaluation, guardrails, memory, context, reliability, and failure handling. Remain hands-on with coding, architecture, debugging, and production operations while mentoring engineers and partnering with product, design, data science, and go-to-market teams. The role is based in-office in Boston and may require up to 10% travel.
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Lead the technical and product direction for a production conversational AI customer agent. Build and scale agentic systems involving orchestration, evaluation, guardrails, memory, context, reliability, and failure handling. Write and review code, make architecture decisions, collaborate cross-functionally, mentor engineers, evaluate emerging AI technologies, and support systems through launch and live customer usage.
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Lead analytical investigations and build measurement frameworks, dashboards, reporting systems, and reusable Snowflake-backed data products for Customer Experience teams. Partner with data scientists on health scoring, forecasting, segmentation, and validation. Translate ambiguous business questions into decision-ready insights, communicate findings to senior stakeholders, and document solutions for operational handoff.
