Jobs at Kentik

Lead post-sales technical professional services projects to implement and integrate Kentik, provide network observability guidance, analyze customer telemetry to surface value, assist integrations via APIs and scripting, run technical check-ins, and channel product feedback while partnering with Customer Success, Product, and Engineering. Requires deep networking protocol and router/server experience and up to 25% travel.

Serve as a post-sales technical lead delivering professional services and network observability guidance. Lead technical projects, integrate Kentik with customer systems, analyze telemetry to recommend optimizations, and act as a trusted advisor between customers and internal Product/Engineering teams to expand platform usage.

Support pre-sales and post-sales technical activities: product demos, proofs-of-concept, RFIs/RFPs, onboarding, feature feedback, integrations, and travel to customer sites to drive bookings and customer success.

Lead technical presales for enterprise accounts: demos, proofs-of-concept, RFIs/RFPs, onboarding, post-sales engineering, product feedback, and travel to customer sites to drive bookings and adoption.

The Customer Success Manager is responsible for onboarding, maintaining customer relationships, and identifying upsell opportunities, ensuring clients achieve desired outcomes.

Seeking a technical sales executive to drive business in the TOLA region, focusing on new customer acquisition and sales cycle management for a network intelligence platform.

The Sr Product Marketing Manager will lead the go-to-market strategy for Kentik's products, developing messaging, positioning, and enablement initiatives to ensure successful launches and engagement with target audiences.

Lead design and scaling of a high-performance, data-intensive storage layer for network telemetry. Co-own multi-year roadmap, collaborate with product/support/sales, and solve challenging distributed storage and query-performance problems at large scale.