Jobs at Included Health

Supports Workday Financials and related finance applications through configuration, reporting, integrations, testing, production support, troubleshooting, documentation, and continuous improvement. Partners with Finance, Accounting, Procurement, FP&A, and technology teams to translate business needs into system solutions, improve workflows, validate data, and deliver finance systems projects.

Sells Included Health’s healthcare benefits, wellness, and care-navigation solutions to large self-funded enterprise employers. Identifies and closes complex, long-cycle opportunities, builds relationships with senior benefits executives and consultants, expands customer footprints, manages territory strategy, maintains CRM accuracy, forecasts sales, and consistently achieves large enterprise quotas. The role requires extensive healthcare benefits knowledge, consultative selling expertise, strong executive relationships, and travel as needed.

Leads the client implementation organization, overseeing managers, consultants, and project managers delivering complex healthcare and SaaS client launches. Establishes portfolio governance, launch-readiness standards, escalation processes, implementation methodologies, and cross-functional operating practices. Partners with Sales, Client Success, Product, Engineering, Operations, and Clinical teams to manage risks, dependencies, integrations, operational readiness, client transitions, and post-launch performance. Develops talent, improves delivery quality, and uses performance metrics to drive scalable implementation capabilities.

Leads recruiting program portfolios spanning internal mobility, talent branding, process improvement, contingent workforce management, and ATS change adoption. Owns planning, governance, stakeholder alignment, communications, training, measurement, and continuous improvement. Partners cross-functionally with Talent Acquisition, HR, IT, Finance, Legal, Marketing, vendors, and business leaders to improve recruiting efficiency, candidate experience, and program outcomes while influencing without direct authority.

Own the operating system for high-volume recruiting across Clinical, Behavioral Health, and Member Care. Build standardized operating cadences, capacity plans, scorecards, reporting, escalation paths, and corrective actions. Manage agency and vendor performance, expand AI-enabled workflows and automation, improve funnel efficiency, and provide data-driven hiring recommendations. Partner cross-functionally with Talent Operations, recruiters, pod owners, agencies, and senior leaders to create accountability and scale repeatable recruiting processes.

Build and operate accessible, high-performance member-facing web applications using a front-end-first full-stack approach. Contribute to APIs, backend services, data flows, integrations, frontend architecture, testing, observability, and performance improvements. Own projects from concept through production, collaborate with Product, Design, Data, and Clinical teams, improve developer experience, support AI-assisted coding practices, participate in technical reviews and incident follow-up, and mentor engineers.

The Senior Software Engineer will design and develop backend systems and APIs, mentor other engineers, and resolve complex integration challenges in healthcare technology.

Owns the marketing and communications team’s intake, prioritization, workflow systems, project plans, reporting, and cross-functional coordination. The role manages Asana adoption, tracks portfolio capacity and risks, supports campaign scoping, develops standard operating procedures, and advances technology transformation initiatives. It also partners with leadership on team culture, engagement, and continuous learning.

Leads DLP security operations across endpoint, network, SaaS, and cloud environments. Responsibilities include deploying and tuning DLP controls, investigating data exfiltration incidents, developing data classification policies, automating alert response playbooks, threat hunting for anomalous data movement, managing incident remediation, and tracking DLP effectiveness metrics. The role also supports incident response and vulnerability management and partners with stakeholders to balance security, usability, and regulatory requirements.

Design, implement, and automate cloud security controls (primarily AWS, with GCP work) using code (Python, Go) and IaC (Terraform). Build authorization and JIT access systems, harden containers and CI/CD pipelines, integrate data classification with access controls, automate security operations and incident response, and partner with engineering to embed HIPAA-compliant, secure-by-design practices.

Lead multi-year staffing strategy and workforce management for Member Care, oversee vendor/BPO relationships, and drive AI-enabled automation and tooling. Own staffing models, forecasting, scheduling, performance metrics, and cross-functional execution while building a high-performing team and scaling productivity, vendor performance, and cost efficiencies.

Included Health seeks Remote Physicians for future openings in virtual care. The role focuses on delivering high-quality, accessible healthcare to diverse populations.

Technical lead individual contributor who architects and delivers complex cross-team, customer-facing product initiatives. Partners with Product, Design, and Data to translate ambiguous problems into scalable solutions, raise engineering standards through code review and mentorship, address technical debt and performance, and influence roadmap and technical strategy.