Provide Tier 1 product support as first point of contact for customers via calls and tickets. Triage, troubleshoot Windows/Mac and mobile issues, analyze logs, escalate to internal teams, monitor trends, and recommend process improvements to enhance customer experience.

The Enterprise Sales Representative will manage full sales cycles, build customer relationships, and forecast revenues for enterprise SaaS products.

As a Senior Product Manager, you will drive engineering feature teams, defining requirements, user journeys, and success criteria while collaborating with various stakeholders.