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Information Technology • Cybersecurity
Lead design and delivery of backend-focused full-stack features for the Business Platform. Build APIs, data models, and reliable parsers, ensure secure resilient systems, mentor engineers, drive estimates and quality, collaborate with Growth on data-driven features, and integrate AI tooling into development workflows.
Information Technology • Cybersecurity
Serve as the primary post-sale technical liaison to ensure customer satisfaction, troubleshoot escalated technical issues with product and engineering, drive onboarding and training, conduct technical QBRs to identify upsell opportunities, advocate customer needs to product teams, and deliver technical enablement including presentations. Travel ~25% and present to groups.
Information Technology • Cybersecurity
Administer and maintain commission operations in CaptivateIQ, investigate and resolve commission inquiries, support payroll submissions and close activities, perform manual calculations and audits, and partner with FP&A, Sales, and Payroll to reduce errors and improve processes.
