Help Scout
Help Scout Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers disability insurance
Offers supplemental life insurance
Offers company equity
Offers performance bonuses
Offers dental insurance
Offers vision insurance
Offers health insurance
Offers mental health benefits
Provides family medical leave
Offers generous parental leave
Career Growth + Development
Provides customized development tracks
Work-Life Balance + Wellbeing
Offers generous PTO
Provides paid sick days
Provides bereavement leave
Provides paid holidays
Offers sabbatical leave
Company Culture
Offers a remote work program
Offers diversity-based Employee Resource Groups
Recently posted jobs
Other • Professional Services • Software
Conduct personalized, multi-channel outbound prospecting to mid-market B2B SaaS companies. Research target accounts, engage Support, Success, Operations, and executive prospects, test messaging and channels, track campaign performance, maintain reports and dashboards, and hand qualified meetings to Account Executives. The role also helps build and refine Help Scout’s outbound sales playbook using AI-enabled tools.
Other • Professional Services • Software
Lead Help Scout’s product design team as a player-coach, managing experienced designers while maintaining high craft standards. Own design principles, the design system, AI experience strategy, design workflows, and capacity allocation. Partner with Product, Engineering, Brand Design, and executive leadership to shape product direction, improve cross-functional delivery, and ensure cohesive customer experiences across a fully remote organization.
Other • Professional Services • Software
Lead Help Scout’s global People function in a fully remote, scaling B2B SaaS company. Own the employee lifecycle, talent strategy, compensation, organizational design, performance management, engagement, retention, remote-work systems, and People analytics. Partner with executives and hiring managers to align People programs with business strategy, strengthen culture, and scale effectively. Introduce an AI-informed approach to People practices while establishing clear planning, prioritization, and execution rhythms.
