Jobs at Hadley Designs

Own and optimize end-to-end Shopify store operations and post-purchase customer experience. Manage customer support, order operations (Shopify, Base, Amazon MCF), audits for site accuracy, SOPs, automations (Shopify Flow, AI tools), reporting on CAC/LTV, and compliance. Reduce tickets, reships, and broken/misleading site content while implementing systems to scale.

Lead and scale DTC ecommerce on Shopify and TikTok Shop to $20M+ revenue. Own P&Ls, paid media, creative testing, CRO, bundles/upsells, and lifecycle marketing (email/SMS). Build and manage a remote ecommerce team, launch monthly funnel offers, and meet ROAS, margin, and retention targets.

Lead talent acquisition and people operations for a remote, contractor-centric company. Own end-to-end recruiting (sourcing, interviews, test projects, employer brand, metrics) and build scalable people systems (onboarding, performance frameworks, org design, contractor compliance) to support growth toward $100M. Partner with leadership and manage one direct report.

The Head of DTC Operations will scale e-commerce revenue through strategies for Shopify and TikTok Shop, manage marketing funnels, and lead a cross-functional team to achieve growth and profitability targets.

Lead and scale the ecommerce growth strategy for Hadley Designs, managing Shopify and TikTok Shop to achieve over $20M in revenue, optimizing conversion rates, and enhancing customer lifecycle engagement.

As Director of Global Talent Operations, you will lead the creation of scalable people systems, enhance talent acquisition and retention, and support organizational growth and culture.

Lead the development of scalable people systems and strategies to attract, develop, and retain talent. Partner with leadership to foster a positive organizational culture and support business growth.

Lead the ecommerce strategy and operations to scale direct-to-consumer sales, manage platforms, optimize conversion rates, and drive revenue growth.

The Director of International People Operations will lead people systems development, enhance talent acquisition and retention, and support organizational growth through strategic HR practices.

As Director of Digital Revenue Ecommerce, you'll drive $20M+ revenue growth for Shopify and TikTok Shop, oversee strategy and team performance, and optimize funnels and marketing channels to enhance customer acquisition and lifetime value.

Own end-to-end Shopify store operations and customer experience. Manage customer inquiries, refunds, reships, order flow (Shopify, Base, Amazon MCF), fulfillment coordination, site audits, SOPs, automations (Shopify Flow, AI), reporting (CAC, LTV), and compliance to ensure accurate messaging and timely delivery.

Lead talent acquisition and people operations for a remote, contractor-centric company. Build and optimize recruiting pipelines, run test projects and structured interviews, manage employer branding and hiring metrics. Design scalable people systems including onboarding, performance frameworks, workforce planning, retention, and reporting. Partner with leadership and external providers to support growth toward $100M.

Lead the full finance function: produce audit-ready monthly financials, manage weekly 12-month cash forecasts, drive budgeting and forecasting, implement automation and ERP/reporting solutions, document SOPs, create financial dashboards, partner cross-functionally, and improve profitability and EBITDA.

Lead Shopify and TikTok Shop as a GM: own P&L, scale combined revenue to $20M+, hit strict margin and ROAS targets, launch monthly bundle funnels, optimize paid social and funnels, drive email/SMS growth via Klaviyo and Postscript, manage forecasting and weekly P&Ls, and build a high-performing remote ecommerce team.

Lead Shopify and TikTok Shop as P&L owner to scale combined revenue to $20M+ and hit strict margin and ROAS targets. Own paid acquisition, funnels, CRO, lifecycle email/SMS (Klaviyo/Postscript), forecasting, weekly P&Ls, and a remote ecommerce team. Launch monthly bundle funnels, optimize LTV/CAC/AOV, and document repeatable systems to remove founder dependency.

The VP of People Operations will lead the development of people systems to attract, develop, and retain talent, fostering a positive organizational culture and aligning with company growth objectives.

The Director of Ecommerce will oversee and grow the DTC ecommerce channels via Shopify and TikTok Shop, leading a team and managing growth strategies to achieve $20M+ revenue within 18 months.

As Director of Performance Media, you will optimize and scale Shopify and TikTok Shop, manage revenue and profitability, and lead a cross-functional team to achieve targeted growth.

The Director of Distributed Team Operations will lead people systems development, focusing on talent acquisition, organizational design, and performance frameworks to support company growth and enhance employee engagement.

As Growth Marketing Director Ecommerce at Hadley Designs, you will lead Shopify and TikTok Shop's growth strategy and execution, aiming for significant revenue increases and managing P&L while fostering a high-performing team.