Jobs at Grubhub
10

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Corporate IT, Systems Engineer II

Grubhub
Greater Boston Area
1 week ago
+32
The Systems Engineer, Corporate IT, is a key position in our success of delivering an amazing  technology experience to our Grubhub population. This role is based in Boston, and reports to the Sr Manager of Engineering & Automation. We are looking for a Systems Engineer who has experience in networking and system administration. This team is responsible for maintaining our current systems\infrastructure of our existing multi-site topology, and involved in our expansion to new locations and cloud providers. Delivering excellent customer service and technology solutions for approximately 5,000 employees / outsource partners in over 20 office locations.

IT Service Desk, Team Lead

Grubhub
Greater Boston Area
1 week ago
+32
Directly manage Service Desk Associates - direct the team's work and hold accountable for tasks. Monitor team metrics and address any bottlenecks/issues with ticket resolution. Focus on Service Level Agreements and ensuring the team is meeting commitments. Assist with mentoring and coaching for the team - build skills and train team members. Act as an escalation point and expert for the team. Manage team on-call schedule, staffing hours in the Boston office and triage rotation. Work with the business to identify gaps or problems with existing processes. Manage Audio/Video events and conference room equipment for your office -- as well as any offices you support. Act as quality control for the team -- addressing team ticket quality, responsiveness, thoroughness, ticket hygiene, etc. Able to perform all the hands-on tasks that we ask of the Service Desk technicians.

Senior Software Engineer - Delivery

Grubhub
Greater Boston Area
1 week ago
+32
Grubhub is looking for a Senior Software Engineer for our Timing and Estimation team. This team builds & maintains the systems that provide ETAs for diners, drivers, and restaurants. You’ll have a direct impact on customer experience via one of the most important questions for our business: when can I eat? We are looking for motivated engineers experienced in building out fault-tolerant and high performance systems to join the team. Our Delivery systems are a mix of high scale and high intelligence. As such, our products require collaboration between engineers, decision scientists, data analysts, a proven operations team, and a product team that’s thinking end-to-end.

Cloud Applications Administrator

Grubhub
Remote
1 week ago
+32
We have a fast paced environment and that is what our teams thrive on. Grubhub believes in empowering people and offering opportunities for development, as well as professional growth.  We value strong, positive relationships in all areas: with each other, our customers and our greater community.  Want to be a part of a team of diverse collaborators in an authentically fun culture?  If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!

Senior Data Product Manager

Grubhub
Remote
1 week ago
+32
Grubhub’s data insights platform is a strategic asset which powers and informs decision making across all parts of Grubhub’s organization, i.e. Finance, Sales, Marketing, Engineering, Product, etc. You will work directly with Product Managers, Engineers, Data Analysts, Data Scientists and business stakeholders (both on site and remote), in addition to third party data companies, to drive the data acquisition, transformation, modeling, and delivery to scale the volume and quality of our data insights platform. The ideal candidate will be an excellent project manager and communicator, passionate about software and data development, comfortable in a fast moving organization, excited to collaborate, and motivated to build a world-class data platform.

Senior Site Reliability Engineer - Security

Grubhub
Remote
2 weeks ago
+32
Work with teams across the enterprise on improving tools and strategies for the management of security related tools and services. This can be anything from ongoing risk analysis, to building and improving automated response. Provide engineering teams and business stakeholders insights into security risks, and provide advice on mitigating, reducing those risks.   Write scripts, automate processes, and create baseline images for technology teams to use in order to streamline and build line security on existing or new processes. Comprehend large, complex systems through documentation, diagrams, and direct communication. Help solve how to best apply security engineering techniques to the cloud and work in sync with agile processes. Stay current with emerging technologies and industry trends. Understand vulnerabilities, weaknesses, and remediation techniques and doing so in alignment with Grubhub’s policies. Evangelize security within the organization.

Principal Site Reliability Engineer

Grubhub
Remote
2 weeks ago
+32
Designing a rate-limiting system for expensive operations. Re-architect systems that are rapidly growing and changing. Building a system to ensure we have end to end observability across multiple distinct platforms in a single pane of glass. Finding weak points in our systems and coming up with solutions on how to solve them. Always be thinking about new and different ways to solve complex challenges.

Sr. Data Scientist

Grubhub
Remote
2 weeks ago
+32
Grubhub is looking for an innately curious, business-minded, results-oriented Data Scientist to work on our Logistics Data Science team. As part of our Delivery initiative, this team is focused on developing models, algorithms, simulations, and experiments to accelerate and perfect our delivery systems. As a member of this highly collaborative team, you will get to partner with stakeholders all across the business to solve diverse, novel and highly challenging problems.  The team’s responsibilities are uniquely broad; they encompass topics such as delivery timing estimation, driver payment strategies, dynamic market balancing and smarter driver dispatching.

Systems & Infrastructure Engineer II

Grubhub
Remote
2 weeks ago
+32
The Systems Engineer II, Corporate IT, is a key position in our success of delivering an amazing  technology experience to our Grubhub population. This role is based in Chicago, and reports to the Sr Manager of Engineering & Automation. We are looking for a Systems Engineer who has experience in networking and system administration. This team is responsible for maintaining our current systems\infrastructure of our existing multi-site topology, and involved in our expansion to new locations and cloud providers. Delivering excellent customer service and technology solutions for approximately 5,000 employees / outsource partners in over 20 office locations.

Specialist, Driver Network Ops

Grubhub
Greater Boston Area
2 weeks ago
+32
We are hiring for a Driver Specialist position.  The Driver Specialist is responsible for the post drive experience for Independent Contractor (IC) Drivers within their specific area.  They will monitor specific metrics and work internally and cross functionally to ensure delivery partners are satisfied and meeting or executing company growth needs.  This position is essentially the delivery partners eyes, ears, and voice to Area Management.