Jobs at Grubhub
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Ruby on Rails Developer

Grubhub
Greater Boston Area
1 day ago
+29
Our Ruby on Rails Developers sit on our Platform engineering team to build and maintain the core set of systems that power the LevelUp ecosystem, an online ordering interface and network of dozens of mobile payments apps (maybe even the ones you use to order lunch) and point-of-sale integrations. We are a team of smart, highly motivated engineers that place a high value on writing well crafted, thoroughly tested, and maintainable code. We’re growing extremely fast and are taking on the exciting challenges of keeping up with new product development while scaling our services to support higher volume and more clients.

Senior Software Engineer - Java

Grubhub
Greater Boston Area
2 days ago
+29
Design, implement, and deliver awesome technical platforms and products for all constituencies (diners, corporate accounts, restaurants, internal tools). Understand our products from both a technical and business perspective in the context of our larger business. Communicate with leadership, product owners, other technologists, and users to create working software based on an understanding of business and technical priorities. Break down complex problems into elegant technical solutions to intelligently solve problems for GrubHub.com diners, restaurant, corporate accounts and internal stakeholders. Actively contribute to the adoption of strong software architecture, development best practices, and new technologies. We are always improving the process of building software; we need you to help contribute. You will be a key part in accurately estimating the timing of software delivery.

Enterprise Support Specialist - Daytime Shift (Bilingual)

Grubhub
Greater Boston Area
2 days ago
+29
Each Enterprise Support Specialist serves as the point of contact supporting the LevelUp platform for users, merchants, partners, and internal teams. This role will provide the opportunity to learn and own specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, grow within our team and organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Support believes in learning, growing, and promoting internally: as agents complete projects assigned to them, achieve high customer satisfaction and quality assurance scores on their tickets, knock volume expectations out of the park, and more, they'll earn badges. Earning badges unlocks access to promotions and a variety of growth path opportunities, including leadership, technical escalation, or specific subject matter expertise. As in life, so it is with support: choose your own adventure!

Enterprise Support Specialist - Night Shift

Grubhub
Greater Boston Area
2 days ago
+29
Each Enterprise Support Specialist serves as the point of contact supporting the LevelUp platform for users, merchants, partners, and internal teams. This role will provide the opportunity to learn and own specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, grow within our team and organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Each agent will have a set schedule that will include five eight hour shifts per week (3:00 pm through 11:00 pm) or four ten hour shifts (1:00pm-11:00pm) shifts throughout the week. Candidates must be available across a variety of these times, as well as certain holidays. We're happy to discuss in more detail during the interview process.

Enterprise Support Specialist - Weekend Shift

Grubhub
Greater Boston Area
2 days ago
+29
Each Enterprise Support Specialist serves as the point of contact supporting the LevelUp platform for users, merchants, partners, and internal teams. This role will provide the opportunity to learn and own specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, grow within our team and organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Support believes in learning, growing, and promoting internally: as agents complete projects assigned to them, achieve high customer satisfaction and quality assurance scores on their tickets, knock volume expectations out of the park, and more, they'll earn badges. Earning badges unlocks access to promotions and a variety of growth path opportunities, including leadership, technical escalation, or specific subject matter expertise. As in life, so it is with support: choose your own adventure!

Senior Software Engineer - Delivery

Grubhub
Greater Boston Area
2 days ago
+29
We are looking for a Senior Software Engineer to provide technical and architectural leadership to a team. You will conceptualize, design, build and deploy new and innovative products for our restaurant partners enabling self-management and onboarding of all existing and future partners.  We have high standards for code quality, unit testing, and intelligent architecture.

Enterprise Support Specialist - Daytime

Grubhub
Greater Boston Area
5 days ago
+29
Each Enterprise Support Specialist serves as the point of contact supporting the LevelUp platform for users, merchants, partners, and internal teams. This role will provide the opportunity to learn and own specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, grow within our team and organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Support believes in learning, growing, and promoting internally: as agents complete projects assigned to them, achieve high customer satisfaction and quality assurance scores on their tickets, knock volume expectations out of the park, and more, they'll earn badges. Earning badges unlocks access to promotions and a variety of growth path opportunities, including leadership, technical escalation, or specific subject matter expertise. As in life, so it is with support: choose your own adventure!

Enterprise Support Team Lead

Grubhub
Greater Boston Area
5 days ago
+29
Support Team Leads directly manage an average of eight Product Specialists. These Level 1 agents are the primary points of contact supporting the LevelUp platform for users, merchants, partners, and internal teams. As their manager, the Team Lead will be expected to serve as an escalation point, a deeply knowledgeable resource for questions in Slack, and the L1s’ guide as they pursue growth into more specialized roles. This individual will work as one of several Leads in the department to manage a team of 45 L1 agents, which includes overnight and weekend agents. Note that the number of agents (and needed leads!) may change as our business needs evolve, so any Team Lead should be ready to manage more agents than the average or current expectation.

Technical Lead, Security Engineer

Grubhub
Greater Boston Area
5 days ago
+29
Work closely with the development team to build an expert understanding of the architecture and operation of our platform to fully validate our security model and protections. Manage external compliance audits. Investigate and respond to third-party vulnerability reports. Provide support for internal security-related projects to facilitate best practices across the company. Proactively recommend practical software and operational security improvements. Facilitate any software or operational modifications needed as a result of security audits or vulnerability reports.

Full Stack Engineer - React / Rails

Grubhub
Greater Boston Area
5 days ago
+29
- Experience building and maintaining a large-scale, high-availability web application with an active and growing user base. - Confidence writing tests for high-risk functionality like financial transactions. - UI/UX design skills.

Campaign & Rewards Coordinator

Grubhub
Greater Boston Area
5 days ago
+29
The Campaign Specialist is the rewards expert of the team. They are responsible for teaching the team the ins and outs of campaigns, updating the team on upcoming offers and existing reward bugs/issues, and setting support protocol for when a campaign goes haywire. This role will also dig deeper into common campaign issues and work directly with brand management to alleviate these issues. 

Project Manager - Ordering Integrations

Grubhub
Greater Boston Area
5 days ago
+29
Grubhub is seeking a resourceful, action oriented Project Manager to join our Ordering Integration team. This team services our enterprise clients, building integrations to the restaurant’s point-of-sale systems. The Project Manager will be responsible for coordinating, executing and monitoring success of launches for our marketplace and branded channels. This role requires an “owner” approach to project execution, at times bringing order to chaos and anticipating needs to ensure the smooth facilitation of launches.

Marketing Associate

Grubhub
Greater Boston Area
5 days ago
+29
As a Marketing Associate on the Grubhub Enterprise team, you will be responsible for planning and implementing lead nurture marketing strategies to attract, convert, and engage enterprise restaurant leads across the full sales cycle. You will nurture existing leads, and generate and enhance sales conversations, by executing on our conference strategy, developing comprehensive sales collateral and content, and planning strategic campaigns that position Grubhub as the market leader. This role requires impeccable attention to detail, excellent copywriting skills, project management experience, and a high level of creativity.

Senior QA Engineer

Grubhub
Greater Boston Area
5 days ago
+29
As a Senior QA Engineer, you will be responsible for  testing numerous custom branded mobile and web applications for our Enterprise restaurant clients. These applications are used by millions of users dining at these restaurants. As part of our Agency team, you will ensure that features on a multitude of mobile applications for the iOS and Android platforms, and web applications on a variety of browsers, are working as expected.. You will work in an amazingly collaborative cross-functional team to make sure we are shipping the best mobile and web apps possible. In addition, you will be assisting in helping build and maintain an automated testing suite to help maintain reliability of our applications.

Training & Documentation Coordinator

Grubhub
Greater Boston Area
5 days ago
+29
The Support Training Specialist is responsible for facilitating onboarding training for all new L1 hires, as well as orchestrating senior-level onboarding training for L2 agents. This role will also be primarily responsible for ensuring training materials for the department are updated and the appropriate refresher trainings are run on a quarterly basis. 

Product Manager - Mobile & Web SDK

Grubhub
Greater Boston Area
5 days ago
+29
As a Product Manager for the front-end engineering team, your primary focus will be ensuring that work queued up for development is well-defined and in line with both the goals of individual projects as well as LevelUp/Grubhub’s overarching business objectives. In many cases, you’ll be working directly with agency Product Managers to evaluate feature enhancements, define product requirements, and shepherd features through to launch and beyond. At the same time, you’ll be charged with gathering qualitative feedback and other data from all clients into a cohesive product strategy for LevelUp/Grubhub Agency.

iOS Developer

Grubhub
Greater Boston Area
5 days ago
+29
On the iOS team, you’ll help us build a world-class ecosystem of restaurant apps. Our work is driven by three questions: what’s best for our users? What’s best for our restaurant partners? And what’s best for ourselves, as developers of our own platform? Our native iOS SDK powers all the apps in our network - a platform of features and customizations that can perfectly tailor our restaurant partners’ apps to what’s best for their users. We’re a group of talented, highly-motivated individuals with a shared passion for clean, well-tested, highly maintainable software. We’re looking to expand our team to support the rapid growth we’re expecting to begin in the next couple months.

Agency Product Manager

Grubhub
Greater Boston Area
5 days ago
+29
The LevelUp team is looking for a highly technical Product Manager to work alongside our designers, developers, and account managers on creating and launching successful mobile apps on the LevelUp payment network. As a product manager for the Agency team, your primary focus will be on ensuring that the worked being queued up for development is well-defined and in line with the goals of any individual project. In some cases, you’ll be working directly with our restaurant clients to develop a vision for their app, define product requirements, and shepherd apps through to launch and beyond. At the same time, you’ll be charged with gathering qualitative feedback and other data from all clients into a cohesive product strategy for LevelUp Agency.

Release Engineer - Technical Project Manager

Grubhub
Greater Boston Area
1 week ago
+29
Work closely with stakeholders throughout the software lifecycle in successfully delivering stable on-time deployments of highly available, large scale systems. Define and use tools and business systems required to support the process. Work closely with team members to maintain status and timeline of upcoming releases and projects. Coordinating other inter- and cross-departmental projects. Track open actions, key task dates, and dependencies. Communicating program status and expectation changes to senior leaders and required stakeholders. Document detailed agendas, meeting minutes, and action items from key cross-functional meetings. Document the scope of projects in sufficient detail to communicate it to others as needed. Provide project status briefs to other internal parties. Write and maintain documentation for new and existing functionality.

Software Engineering Team Lead (RoR)

Grubhub
Greater Boston Area
1 week ago
+29
Our Ruby on Rails Developers sit on our Platform engineering team to build and maintain the core set of systems that power the LevelUp ecosystem, an online ordering interface and network of dozens of mobile payments apps (maybe even the ones you use to order lunch) and point-of-sale integrations. We are a team of smart, highly motivated engineers that place a high value on writing well crafted, thoroughly tested, and maintainable code. We’re growing extremely fast and are taking on the exciting challenges of keeping up with new product development while scaling our services to support higher volume and more clients.

Senior Technical Program Manager- Enterprise

Grubhub
Greater Boston Area
1 week ago
We’re looking for an experienced Senior level Technical Program Manager to join us to guide cross-functional teams to bring products & features from concept to launch. This highly-visible role will use their experience in project management methodologies to drive the planning and execution of work across our Product and Technology teams while connecting and providing transparency to our business partners across the organization.

Sr. Ruby on Rails Developer (Relocation Assistance Provided)

Grubhub
Greater Boston Area
1 week ago
Our Ruby on Rails Developers sit on our Platform engineering team to build and maintain the core set of systems that power the LevelUp ecosystem, an online ordering interface and network of dozens of mobile payments apps (maybe even the ones you use to order lunch) and point-of-sale integrations. We are a team of smart, highly motivated engineers that place a high value on writing well crafted, thoroughly tested, and maintainable code. We’re growing extremely fast and are taking on the exciting challenges of keeping up with new product development while scaling our services to support higher volume and more clients.

Technical Brand Manager

Grubhub
Greater Boston Area
1 week ago
The Technical Brand Manager is the key contact for all Agency accounts. Post-sale, you’ll be responsible for the success of the overall launch for a given brand, and manage the relationship long term. You’ll be charged with onboarding the brand and key stakeholders, driving design, development, and launch deadlines. Working with an internal Training Manager, you will be responsible for coordinating a successful training program with the brand’s operations team. Post-launch, you will be reporting to and communicating with the client on a regular basis, and maintaining a high retention rate of your portfolio of accounts.

Sales Executive, Enterprise

Grubhub
Greater Boston Area
1 week ago
Come join the enterprise sales team at Grubhub! Represent our core values within the sales process (Customer Obsessed, Diverse Collaborators, Curious Innovators, Scrappy Entrepreneurs, Rigorously Analytical, Authentically Fun) while also bringing hustle, humor and creativity to our growing team.

Senior Full Stack Engineer

Grubhub
Greater Boston Area
1 week ago
The Engineering team includes 30+ contributors spread across five teams: Design, Mobile, Platform, POS, and White Label. We take pride in the utility of the products we have built and the craftsmanship of their implementations. On the Platform team, we embrace a flat hierarchy and pair junior developers with more senior mentors. Small pods often form to tackle high-priority projects, all of which benefit from thorough testing and code review.

Program Manager - Web App

Grubhub
Greater Boston Area
1 week ago
About The Opportunity Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).   While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable,

Senior Front-End Developer (React)

Grubhub
Greater Boston Area
1 week ago
- Provide technical direction and decisions. - Translate product needs into wise choices. - Direct and evaluate the work of others. - Establish standards for the project.

Enterprise Support Specialist - Weekend Shift (Bilingual)

Grubhub
Greater Boston Area
1 week ago
Each Enterprise Support Specialist serves as the point of contact supporting the LevelUp platform for users, merchants, partners, and internal teams. This role will provide the opportunity to learn and own specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, grow within our team and organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Support believes in learning, growing, and promoting internally: as agents complete projects assigned to them, achieve high customer satisfaction and quality assurance scores on their tickets, knock volume expectations out of the park, and more, they'll earn badges. Earning badges unlocks access to promotions and a variety of growth path opportunities, including leadership, technical escalation, or specific subject matter expertise. As in life, so it is with support: choose your own adventure!

HR Business Partner

Grubhub
Greater Boston Area
1 week ago
Grubhub is looking for an HR Manager to join our office in Boston which will provide day to day partnership and support for multiple teams and business units across the organization.  If you are someone who is a self-starter, has a passion for innovative HR solutions, and has excellent organizational and interpersonal skills - this may be the perfect opportunity for you!

Software Security Engineer

Grubhub
Greater Boston Area
1 week ago
Grubhub is looking for a Software Security Engineer to ensure that our applications are designed and implemented to the highest security standards. If you enjoy analyzing system services, networks, and applications from a security perspective and are skilled at discovering and addressing security issues that appear under new threat scenarios, this position may be a good fit for you.

Program Manager - Mobile App

Grubhub
Greater Boston Area
1 week ago
Support Technical Brand Management team by coordinating development schedules needed for client-facing mobile application launches and updates to meet both internal and external deadlines. Based on feedback from team members, help to balance mobile application development projects, maintain updated project priorities, and allocate design, development and testing resources across projects. Provide status updates to Technical Brand Managers and Agency Leaders on mobile application development schedules and project progress. Define and refine the planning process for mobile application projects, including making sure planned development is ready to start before the sprint, planning out future sprints, and coordinating development dependencies. Identify and help resolve blockers that can delay project timelines for client-facing mobile applications. Work with relevant development teams to coordinate resource planning and communicate progress and delays.

Sr. C# Developer

Grubhub
Greater Boston Area
1 week ago
On the Integrations team, you’ll get to work with a handful of carefully chosen and dedicated engineers building the software and solutions that provide mobile payments, loyalty, rewards, and other goodness to millions of LevelUp users by seamlessly integrating LevelUp with merchant POS (point-of-sale) systems, online ordering, and other third-party services. We love attempting the near-impossible every day and our hard work is critical to the success of LevelUp. Are you ready for the challenge?

Data Services, Team Lead

Grubhub
Greater Boston Area
1 week ago
We are looking for a data engineer to join our growing team. A person in this role will be responsible for expanding and optimizing our data and data pipeline architecture and managing our team of data analysts. The ideal candidate is an experienced data pipeline builder and data wrangler who enjoys optimizing data systems and building them from the ground up. The Data Engineer will support our software engineers and data analysts on data initiatives and will ensure optimal data delivery architecture is consistent throughout ongoing projects. They must be self-directed and comfortable supporting the data needs of multiple teams, systems and products. The right candidate will be excited by the prospect of evolving our company’s data architecture to support our next generation of products and data initiatives

Account Advisor, Enterprise Accounts

Grubhub
Greater Boston Area
1 week ago
You will be managing a portfolio of National Chain restaurant accounts. You will be tasked with developing successful partnerships by overseeing experiences and expectations while building the value of GrubHub and its affiliate sites.  Your goals will focus on retention, account maintenance, management of the Go-Live process, and revenue generation of these large group accounts.

Service Desk Lead

Grubhub
Greater Boston Area
1 week ago
The Service Desk Team Lead is the key position that helps keep the Service Desk team running, as well as tackling technical problems and driving resolutions. This role will need to be able to communicate with all position levels across the organization.  The Service Desk Team Lead will report to the Manager of the Service Desk.

Product Manager - Ordering Integrations

Grubhub
Greater Boston Area
1 week ago
Grubhub is seeking a resourceful Product Manager to join our Ordering Integrations team. This team serves our enterprise clients, building results-driven integrations to ingest restaurant content and transmit orders. The Product Manager will work closely with cross functional teams including engineering, product, finance, logistics and operations to build and enhance solutions for our clients. The role requires inquisitiveness, attention to detail and follow through to take concepts from design through product launch.