Jobs at Grafana Labs

Join Grafana Labs' Enterprise Solutions Engineering team to lead technical customer engagements, deliver demos and presentations, partner with Sales to close deals, provide product feedback to PM/Engineering, drive product conversations, and create enablement content (docs, blogs, videos).

Join Grafana Labs' Enterprise Solutions Engineering team to drive technical pre-sales engagements. Partner with Sales to present demos, run technical evaluations, close opportunities, provide product feedback to PM/Engineering, and create enablement content (docs, blog posts, videos). Act as a customer-facing product expert to educate and enable customers across the sales cycle.

The Senior Product Manager for Infrastructure Observability will define product vision, collaborate with engineering, drive customer discovery, and enhance Grafana Cloud's observability offerings.

Build and scale Grafana Cloud platform infrastructure and tooling. Improve performance, reliability, and automation for cloud-native, Kubernetes-based systems. Drive design, implementation, capacity planning, SLO/SLI definition, and operate services (on-call). Collaborate cross-functionally and mentor peers while shipping production-ready platform features.

The Senior Software Engineer will develop AI-powered workflows and internal tools, ensuring integration with sales and operational systems, while collaborating with various teams to enhance efficiency and automation.

Design, build, and operate production-grade AI and automation systems for GTM teams. Implement multi-agent architectures, integrate LLM APIs and marketing/CRM platforms, maintain CI/CD and reliability, enable stakeholders with docs and playbooks, and measure business impact through routing, analytics, and human-in-the-loop orchestration.

Develop and deliver AI-driven observability features, collaborate with cross-functional teams, and iterate rapidly to enhance user incident response capabilities.

The role involves developing features for Grafana's SaaS platform, mentoring team members, and improving operational systems. Candidates should have experience with distributed systems and strong coding skills, particularly in Golang.

As a Staff Backend Engineer for Tempo, you'll lead technical initiatives, own core component architecture, drive operational excellence, mentor engineers, and contribute to open-source projects, focusing on enhancing Grafana's tracing capabilities and API development.

As a Senior Solutions Engineer, you'll educate customers, support sales, drive technical engagement, and enhance documentation, working in a remote-first environment.

Lead the web development team at Grafana Labs, owning technical execution and platform strategy to enhance digital experiences on grafana.com using AI and modern web technologies.

Design, build, and operate production multi-agent AI systems and automation for Marketing Operations. Integrate LLMs with business data (BigQuery, CRMs, Slack), build MCP servers, APIs, and scalable serverless/containerized services, implement observability and governance, and partner with GTM teams to deliver measurable automation and self-service workflows.

The Senior AI Engineer will develop AI solutions for incident management, collaborate cross-functionally, and enhance observability tools through iteration and ownership.

Build and operate distributed systems for profile ingestion and queries in Pyroscope. Lead projects end-to-end, participate in on-call rotations, mentor teammates, design for reliability and performance, and work closely with customers and Grafana Cloud teams.

Lead technical pre-sales engagements for Grafana Cloud: deliver demos, evaluations, and presentations; partner with Sales to qualify and close deals; provide customer feedback to Product and Engineering; create enablement content and documentation; drive product conversations and solve complex customer problems.

Lead and build a team of Observability Architects at Grafana Labs, guiding customers through onboarding and ensuring successful adoption of the Grafana platform. Responsibilities include recruiting, mentoring, collaborating with sales, and enhancing customer engagement strategies.

As a Staff Engineer, you will manage and evolve shared multi-cloud database infrastructure, work with streaming systems, lead initiatives, and ensure observability and performance.

The Director will lead sales development operations, manage a team, drive AI transformation, and oversee pipeline analytics to enhance SDR efficiency and career progression.

As a Senior Product Manager at Grafana Labs, you will develop product vision and roadmap for performance testing, ensuring tight integration with Grafana Cloud services and driving adoption of tools like k6. You will translate customer feedback into actionable strategies, collaborate with engineering and design teams, and shape go-to-market strategies for differentiated product offerings.

The Strategic Channel Sales Manager will develop and execute partner go-to-market strategies in the US East Coast, focusing on revenue growth through partnerships. Responsibilities include identifying partners, establishing executive relationships, and managing pipeline commitments.