Formlabs Careers In Somerville MA

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To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring ground-breaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.   At Formlabs, our Operations team provides the smooth support that keeps our company running. We thrive on providing the best internal customer service possible to employees, visitors, and just about anyone else that comes through the

The components we source from all over the world are important to the success of our products and company. We must carefully balance our needs to lower costs while ensuring high-performance, reliability, and abundant supply. You’ll work with our suppliers face-to-face to expand the capabilities of Formlabs and directly improve our products. If you are inspired by a passion for streamlining and optimization, we want you as a Global Sourcing Engineer. 

Communicating well with internal and external teams, traveling to suppliers in different regions, and on-the-spot critical decision making.  Accountable to tracking and improving supplier manufacturing process development. Negotiating with suppliers on cost and maintaining commitments. Initiate and complete supplier audits to ensure their ability to meet part performance and on time delivery. Identify cost reduction opportunities based on solid understanding of cost drivers and manufacturing processes.

Our incredible Customer Support team connects with those users in a variety of  different ways, through email, live chat, phone support, and live trainings. If you’re looking to give the best-in-class service for 3D printing professionals and enthusiasts around the world, we want you as a Customer Support Specialist. 

Create new 3D printing paradigms using novel optical mechanisms and computing techniques - from developing new optical systems architectures to optimizing and validating galvanometer control algorithms. Design and run your experiments to inform and develop improvements in software or hardware. Tackle complex and open-ended problems across multiple engineering disciplines. Evaluate current printer performance and identify areas for improvement. Collaborate with other engineering teams to implement improvements to current products such as redesigning a support structure algorithm based on experimental results, or implementing a camera vision system.

Electrical engineering at Formlabs bridges the gap between the analog and digital worlds. If you love to design and build boards from the ground up, develop firmware to control complex electromechanical systems, and produce elegant solutions to real-world problems we want you as an Electrical Engineer. We look for people who are passionate about learning and taking on new challenges, care about the bigger picture impact of their work, and are interested in building strong collaborative relationships with teammates and between teams.

The optical system is a core component of many Formlabs products. The designs balance high precision with an accessible cost point, and typically drive the performance of the overall system. Our optical engineers work on the entire life cycle of the products they create - from the first whiteboard sketch to assembly at high volumes. We work quickly to prototype, test, and iterate, while collaborating closely with dozens of other engineers, spanning multiple disciplines across the company.

The R&D Manager will manage a team that measures and improves new algorithms, new material properties and the printer itself to deliver a package of software and materials that yields high print success rates. The charter for this team includes basic testing, characterization, improvement and validation. The person leading this team will demonstrate an appetite and understanding for the details of how Formlabs printers work and are “tuned,” along with the planning skill to keep new releases of materials and software.This role interfaces with other engineering leaders to set aggressive schedules and keep improvements flowing to our growing customer base.

Formlabs is growing by the minute and we’re looking for more operational support on our Finance & Accounting team. At Formlabs, this dynamic, focused team applies careful attention to our financial operations, while delivering accuracy and timeliness required to manage our scaling business. If you are a hardworking team player who is fiercely passionate about streamlining, excited by uncovering insights, and want to have an impactful role within a fast-growing company, we want you on the Finance Team as our Senior Cost Accountant.

Learn the ins and outs of our core business systems (ERP, CRM & web commerce platform) and how they support different business functions. Rapidly scale so you can take point on new feature implementations across systems and business users. Work with stakeholders in various departments to understand business challenges, propose solutions, and actively implement those solutions within our systems. Guide projects, while also leveraging the team's expertise in our varied business systems and technologies. Functional test of the end-to-end business processes for feature implementation. Understand how to leverage system integrations when implementing solutions.

Help customers understand how Formlabs hardware can impact their business. Flex your hunter and Account Manager skills by finding new business and up-selling and cross-selling into existing customers. Work with Sales Engineers and the Customer Success team to find opportunities to rapidly scale customers.

Passionate about material science or chemistry. Comfortable working in a wet lab environment. Have completed research or coursework with polymers. Comfortable working with CAD programs (ie SolidWorks). Basic computer programming (Python). Background in organic chemistry.

Our Hardware and Manufacturing teams are looking for someone to help Formlabs products comply with regulatory standards as we develop new technologies and expand to markets across the globe. Are you excited to take a leadership role within the product lifecycle and put your regulatory, quality, and project management skills to work? If so, we want you to join us as our Compliance Manager.

Design and implement embedded software applications from ideation to release. Write and ship meaningful code that makes our custom hardware work, find the bugs, and push the limits of 3D printing. Collaborate with a stellar team of diverse engineers to enhance the user experience of our products.

Design and implement embedded software applications. Write and ship meaningful code that makes our custom hardware work, find the bugs, and ultimately push the limits of 3D printing. Collaborate with a stellar team of diverse engineers to enhance the user experience of our products. High-level software design on embedded computing platform or bare-metal development on MCUs.

Maintain a strong pipeline by using prospecting skills to identify new potential accounts in the SMB segment. Help customers understand how Formlabs hardware can impact their business. Manage the additive manufacturing journey for landed accounts. Efficiently close opportunities via a high velocity, inside sales approach. Work with Sales Engineers and the Customer Success team to find opportunities to rapidly scale customers. Represent the entirety of Formlabs 3D ecosystem.

Supervise a global collections team to deliver results while providing amazing customer service and experience. Carefully review aging and proactively manage delinquent accounts. Continuously develop new tools and processes to increase efficiency and productivity of collections and reporting. Automate and provide timely reports to support cash collections and business decisions. Manage and maintain credit memo reporting and processing for effectiveness and efficiency. Draft, maintain, and monitor credit policy. Manage trade financing - letters of credit and documentation. Analyze customer financials to support credit limit recommendations. Ensure our finance operations run smoothly and drive process improvements.

Expand and deepen our desktop and embedded software across multiple printers and new application areas. Write code, refine our architecture, participate in key software decisions. Be interested in all parts of our software system. Contribute to strategic decisions like choosing new hardware platforms.

Perform hands-on and data-driven root cause analysis utilizing common problem solving methodologies. Execute and design electromechanical tests and FMEAs to root cause issues and verify corrective action fix effectiveness. Work with Supply Chain team to help suppliers and contract manufacturers to create processes, tests and procedures to improve the customer experience and machine reliability. Become an expert in Formlabs' 3D printing technology, and collaborate with design teams on corrective actions, design reviews, and validation testing.

Design and develop test setups and build test systems to root cause factory issues and consumer complaints. You will work with multidisciplinary teams to design test plans that validate the functional requirements or lifetime requirements, run the tests, and analyze the results. You will review manufacturing processes and suggest improvements. Debug issues found during test and propose corrective actions. Be an unbiased voice to verify performance/capability.

We’re looking for a Product Marketer with a strong marketing communications background and passion for technology to help our incredible hardware, materials, and digital experiences reach potential customers in a dynamic, competitive market space. You’ll manage how to talk about our products across the company, through supporting launches, content creation, sales enablement, analytics, and understanding the market and competition. Product Marketers at Formlabs are expected to be the closest to our products and our customers - sitting between the Product and Marketing teams, with a talent for attention-grabbing copywriting.

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world. The People Operations team has grown Formlabs from a small crew to multiple office and 500+ headcount organization. We’re not slowing down anytime soon – and we’re ready to build (the right) process and implement programs to keep our

Develop high performance photopolymers for 3D printing from initial exploration to scaling for production. Work with hardware and software engineers to optimize printing performance. Wear the white labcoat with pride.

Manage a team of 100+ engineers across mechanical, electrical, software, optics. Hire and retain top talent. Develop Formlabs core hardware and software products. Work with the senior leadership team to set the direction for Formlabs product development. Drive engineering teams to develop quality products on schedule while meeting cost targets. Develop, track, and control the development of the engineering R&D budget. Track, analyze, and monitor technology performance metrics. Keep abreast of new trends and best practices in the technology landscape.

Partner with our sales and services teams to provide a streamlined customer experience end-to-end. Partner with our marketing, product and business development teams to bring the ‘voice of the customer’ into decision-making across the organization. Focus on driving improved customer health across your account base. Initiate and complete the customer onboarding process for new customers. Grow your accounts by refining workflows and introducing new Formlabs products.

Develops the printer firmware that drives our hardware and enables new and inventive uses of our products. Develops PreForm, one of the most powerful and intuitive desktop print applications on the market. Optimizes 3D geometric and print algorithms. Creates elegant and user-friendly web applications. Works across engineering disciplines to realize cutting-edge capabilities.

Evaluate and monitor organizational needs, identify and implement strategic and effective programs to meet long term retention and development of talent. Ensure the R&D team is structured in alignment with overall business objectives. Use data to identify patterns, predict trends, and guide decisions. Consult with management and employees on people-related issues. Provide coaching for employees and managers on people-related topics.

We're looking for a Hardware Product Manager to drive various hardware products to completion. Define the requirements of a new product for the Formlabs portfolio, determine features and user experience and follow the product through development all the way to shipping.

Design and implement embedded software applications from inception to release. Collaborate with a stellar team of multidisciplinary engineers to constantly enhance the user experience of our products. Write and ship meaningful code that makes our custom hardware work, find the bugs, and ultimately push the limits of 3D printing.

Synchronizing our marketing and sales goals. Developing geographic and industry market entry. Refining our product pipeline and go to market execution. Improving performance of our global network of distributors. Organizational design for new functions and business units.

Push the capabilities of 3D printing. Engineer the most amazing desktop 3D printer on the market. Prototype new mechanisms, test materials, and research 3D printing challenges. Create detailed designs in CAD and well-specified, accurate drawings.

Develop and formulate high performance photopolymers for 3D printing at a rapid pace. Work with hardware and software engineers to optimize printing performance. Launch developed products from conceptualization.

Create new 3D printing techniques - from developing new printer architectures to validating minute changes in galvo control. Hands-on role designing and running your experiments using results to inform and develop improvements in software or hardware. Tackle complex and open-ended problems across multiple engineering disciplines. Evaluate current printer performance for areas for improvement. Collaborate with other engineering teams to implement improvements to current products such as redesigning support structure algorithm based on experimental results.

Push the capabilities of 3D printing by creating innovative solutions to challenging problems. Be a technical leader within a group of mechanical, systems and electrical engineers, designing, reviewing and guiding junior colleagues’ work. Prototype new systems, mechanisms, test materials, and research 3D printing challenges. Architect the numerous subsystems of a 3D printer for performance, manufacturability and reliability. Engineer the most amazing 3D printers on the market.

Create new 3D printing techniques - from developing new printer architectures to validating minute changes in galvo control. Opportunity to lead projects and investigate new technologies. Tackle complex and open-ended problems across multiple engineering disciplines. Perform experiments and use the results to inform and develop improvements in software or hardware. Evaluate current printer performance for areas for improvement. Partner with other engineering teams to implement improvements to current products such as redesigning support structure algorithm based on experimental results.

Develop world-class desktop 3D printer software with a focus on geometric algorithms. Guide the development of cutting-edge software features from inception to release. Bring innovative features to our users from underlying algorithms to intuitive user interface.

Lead and mentor a small team of firmware engineers (setting priorities, pull requests, etc.). Design embedded software applications from beginning to release. Collaborate with a stellar team of diverse engineers to always enhance the user experience of our products. Write and ship meaningful code that makes our custom hardware work, find the bugs, and push the limits of 3D printing.

Full ownership of our current printer demo program, optimizing our fleet of printers, including scheduling, shipping, and quality control. Interact with customers and own the logistics of demo printers as they fluctuate in and out Formlabs HQ. 3D Print customer-designed parts for workshops and events. Standardize Partnership Assets Website landing pages to user agreements. Create and maintain a gallery of customer-designed work at Formlabs HQ.

Our Hardware and Manufacturing teams are looking for someone to help Formlabs products comply with regulatory standards as we develop new technologies and expand to markets across the globe. Are you excited to take a leadership role within the product lifecycle and put your regulatory, quality, and project management skills to work? If so, we want you to join us as our Engineering Compliance Manager.

Create jigs and fixtures for testing and validations of designs. Improve existing manufacturing equipment, helping us grow with our volumes. Establish in line or intermediate checks to catch failures earlier. Design and conduct timing studies and line analysis; watch a process and put metrics around it, and improve on them.  Evaluating contract manufacturers who create our custom parts and work with them to improve their output. Communicate with design engineers to ensure design changes are adopted.

An expert mechanical engineer with strong domain knowledge and skills. Taken electro-mechanical products through the product life cycle from concept to production. Able to communicate fluidly across technical domains. Developed complex technologies from early stages through production. Previous experience managing a team of engineers. Ready to lead in a fast-paced and high-growth environment.

Work directly with current and potential suppliers to keep our pipeline flowing. Strategic oversight of Formlabs’ component supply chain. Optimize our suppliers for cost, quality, and supply resilience. Supply chain planning for future product rollout. Negotiating with suppliers on cost and maintaining commitments.

Engineering Managers at Formlabs come from all of the major engineering disciplines – mechanical, electrical, software, materials, optics, and more. We are looking for product-driven thinkers who make excellent technical decisions, grow and inspire the people around them, and seamlessly communicate across teams.

Formlabs is looking for a Print Production Operations Manager to help establish and run a new 3D printing facility in our Somerville, MA headquarters. This facility will house more than 100 3D printers spanning the Formlabs printer line along with associated post-processing equipment, and will be used to print custom parts for marketing campaigns and events, parts for new materials launches, strategic partners, and prospective customers. In addition, the facility will be maintained as a showcase 3D printing factory and be used for tours or corporate visits.

The right person for this role is excited to make an impact on our systems and how we do business. To that end, you thrive on understanding complex problems ranging over multiple teams, bringing forward solutions, and executing those projects. If you are excited to sit at the intersection of our Systems, Sales Operations, Channel, Web, and Marketing, we want you as our Solutions Architect.

Business owner of logistics processes in NetSuite. Develop strong expertise in the systems used by logistics and support team's processes. Define strategy for our reverse supply chain as well as services related logistics. Drive execution of reverse supply chain improvements to reduce cost and customer downtime. Tackle and lead strategic projects of high importance to the logistics team.

Manage a cross disciplinary team of 4-5 people, including materials engineers, 3D print process and test engineers. Develop a deep understanding of how Formlabs printers, print process algorithms and materials work together. Investigate to improve print quality, print speed, and reliability. Coordinate with software, materials and other teams to determine sufficient testing and validation, develop tools and methods for efficient testing. Work with other engineering leaders to run ongoing schedules of new printing features, new materials, improvements and new 3D printers.

We’re looking for an HR Generalist who thrives at the intersection of HR operations and employee advocacy. From immediately jumping in to support administrative tasks and partnering with outside counsel on immigration filings, to supporting employee relations and proactively identifying new pathways to serve Formlabs’ employees, you will work closely with key players across our People Operations, Systems, and Legal team to impact each employee’s experience here at Formlabs.

Help with social media efforts including scheduling and maintaining our content calendar, content creation, branding, housekeeping, project management, and more. Contribute to and support PR output efforts with research, deadline tracking, and content writing. Track the 3D printing industry for media and social media ideas. Work with other marketing teams to highlight, promote and share exciting work. Support reporting results and creatively approach new reporting standards. Help grow our business through creative thinking and optimization of ongoing efforts. Understand intricacies of a booming industry.

Act as the primary troubleshooter for technical support systems and applications. Promptly respond to all help desk requests. Ensure team productivity is rarely impacted by an IT or systems issue. Support our Operations team with office systems such as phone, conference, and A/V.. Refer help calls to an appropriate colleague for resolution Enter all issues into the Help Desk system, and update status as it changes. Build and maintain self-service documentation on common fixes for our tech-savvy employees.