Jobs at ezCater
33

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All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
Marketing
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Manager of New Channels

ezCater
Greater Boston Area
13 hours ago
+39
We’re looking for a Direct Mail Senior Associate to help drive the strategy and execution of our direct mail channel, one of ezCater’s newest and fasted growing channels, and one that we’re looking to make significant push into over the next 6 months. As we take a direct response approach to this visual channel, we’re looking for someone who is both incredibly analytical but who can also drive the creative thinking and strategy.

Senior Product Manager, Finance

ezCater
Greater Boston Area
13 hours ago
+39
Guide cross-functional teams in a highly iterative, rapidly evolving agile environment. Work with internal stakeholders and external partners to gather requirements, create user stories, and help to develop our finance products roadmap. Guide external technology partners in using our APIs & work to iteratively improve their Developer Experience. Manage integrations & platform feature development from conception through design, build, release, and iteration. Collaborate with business, and engineering teams to assess value, usability, and feasibility of new product and feature offerings. Create and monitor the ongoing metrics that measure and define success.

Senior AdTech Engineer

ezCater
Greater Boston Area
4 days ago
+39
Leverage a variety of technologies and platforms to build new features, applications, and services as we continually grow. Build tools to create, optimize, and scale acquisition and retention campaigns across a variety of channels. Identify opportunities to leverage technology to accelerate growth in customer and partner acquisition and retention. Evolve the user experience based on A/B test results, analytics, and customer feedback. Build testing roadmap for target return on ad spend bidding. Iterate on predictive modeling that we can pass into Google. Tackle exciting scale challenges.

Senior Product Manager

ezCater
Greater Boston Area
4 days ago
+39
The ezCater Product Management team is responsible for providing the vision, execution, and analysis necessary to achieve our mission. Our team is characterized by our customer-centric focus, data-driven approach to decision making, love of experimentation, and ability to move at lightning speed. As a Senior Product Manager on the e-commerce team, you’ll be responsible for driving our menu functionality. This is a high-impact role as our menu is one of the essential building blocks for ezCater functionality, and spans customer, caterer, partner, and internal team use cases.

SEM Data Analyst

ezCater
Greater Boston Area
4 days ago
+39
We are seeking an exceptional, data-driven individual to join our Marketing Analytics team within the Data Science & Analytics group to focus on customer acquisition analytics (paid and organic). You will contribute tremendous value to our business by providing advanced analytical support for our acquisition channels, including SEM (Search Engine Marketing), Display, YouTube, and other performance platforms. You’ll uncover insights that inform budget decisions and acquisition strategies, leading to customer and revenue growth for the entire company.

Account Executive

ezCater
Greater Boston Area
4 days ago
+39
The Account Executive position at ezCater is an exciting opportunity for someone to join a fast-growing, high-performing sales organization in downtown Boston! We’ll provide unmatched tools and training, and you’ll learn to convert both cold and warm leads into sales. ezCater Sales has multiple focus areas, with distinct pipelines focusing on different objectives - from acquiring new customers (demand-side), acquiring catering partners (supply-side), up-selling/cross-selling catering partners, re-engaging customers, and more.

Data Analyst: Customer Retention

ezCater
Greater Boston Area
4 days ago
+39
We are seeking an exceptional, data-driven individual to join our Marketing Analytics team within the Data Science & Analytics group to focus on customer retention analytics. You will contribute tremendous value to our business by providing advanced analytical support for our retention strategies. You’ll uncover insights that help us continue our growth and allow our retention marketers to make smart, data driven decisions.

Associate Account Executive (Business Development Representative equivalent)

ezCater
Greater Boston Area
5 days ago
+39
Inside sales at ezCater has seen rocket-level growth over the last several months. We’re looking for an entry-level Associate Account Executive whose primary role will be to bolster the efficiency of our Caterer Partnerships and National Sales teams. Your support will allow our reps to do more of what they do best: sell. If you’re ready to think critically about the sales process from start to finish (how should leads be funneled? How can we track them to our benefit? How might we get more out of the systems and processes that we rely on?) then you may be the jack or jill-of-all-trades that we’re looking for.

Staff Accountant

ezCater
Greater Boston Area
5 days ago
+39
ezCater is the world’s largest online marketplace for catering – a $60+ billion market in the U.S. We make it superbly easy for businesspeople to find and order great food for meetings and events, and we help our catering partners grow their business. We’re backed by $320 million in venture funding and in early 2019 were valued at $1.25 billion. Our mission is to power the world’s catering, and we’ll make it happen – even more surely if you come

Data Scientist, Marketing

ezCater
Greater Boston Area
5 days ago
+39
The role of Data Scientist will be instrumental in elevating ezCater’s ability to be a data driven product organization. As a member of the ezCater Data Science & Analytics team, you’ll work to design and implement machine learning models to provide real insights that drive our business forward.

Senior Manager, Paid Search

ezCater
Greater Boston Area
5 days ago
+39
As a Sr. Manager, Paid Search, you'll help us drive customer demand and engagement via paid search platforms. You'll be responsible for developing, executing and optimizing our multi-million paid search program holistically across campaigns and platforms. 

Senior Data Engineer

ezCater
Greater Boston Area
6 days ago
+39
Work with the entire team to prioritize our backlog by business value and effort. Burn through said backlog, getting data where it’s most needed. Share in creating the team roadmap. Improve performance & efficiency wherever you can. Treat data quality as a 1st class deliverable, because it is. Create consumers, data pipelines, transformations, tables, buckets, schedules, DAGs and all the other components of a good data integration solution. Move a lot of data.

Principal Software Engineer

ezCater
Greater Boston Area
6 days ago
+39
Leverage Rails, React, and GraphQL to build new features, applications, and services as we continually expand Work with SREs to build scalable, reliable micro and macro services. Get ahead of technical growth challenges to enable continued doubling of core systems. Build tools & patterns to help new developers onboard successfully and delightedly into our technical ecosystem.

Product Manager, Club Soda

ezCater
Greater Boston Area
6 days ago
+39
Become an expert on Club Soda customers and caterers. Partner with our designers and engineers to design and build new features, test their impact, and iterate.  Coordinate with Club Soda operations, marketing, and sales teams to support business growth with product solutions. Work with various stakeholders to build and maintain a compelling product roadmap for Club Soda. Ruthlessly prioritize and execute . Keep a pulse on the competitive landscape. Identify optimal KPIs and lead the team in their pursuit . Work well with remote employees and travel up to 15% of the time.

Engineering Manager - Sales & Marketing

ezCater
Greater Boston Area
6 days ago
+39
Build, lead, and mentor a talented team of engineers to execute on projects, delight customers, and propel the business even higher into the stratosphere. Build industry leading web applications in Ruby on Rails, React, and GraphQL. Collaborate with equally as talented peers, helping to scale our organization 2-3x, again and again. Improve team/process performance at every chance you get (we believe speed itself is a feature). Nurture our collaborative and autonomous development culture. Develop strong working relationships across internal functions. Take on exciting scaling challenges. Stay up-to-date on new technologies and best practices in the marketing technology space.

Search Engine Optimization Manager

ezCater
Greater Boston Area
1 week ago
+39
As a Search Engine Optimization Manager, you'll help us drive customer demand and engagement by working closely with our Sales, Marketing, Service and Product teams. You'll be responsible for developing, executing and optimizing nurturing and upsell campaigns across email, social/digital, display and offline channels.

Director of Demand Marketing

ezCater
Greater Boston Area
1 week ago
+39
As Director of Demand Marketing, you’ll focus on the supply side of our marketplace by helping to attract, grow, and retain our catering partners. You’ll lead a team of growth marketers responsible for driving qualified leads and increasing industry awareness. You'll also work closely with sales to forge new partnerships, drive franchisee adoption, and drive the full adoption of our catering growth platform at top restaurant brands.

Customer Service Representative

ezCater
Greater Boston Area
1 week ago
+39
Manage orders from start to finish, respond to inquiries, maintain a 94% "insanely helpful" quality score, and problem-solve with customers & catering partners throughout the lifecycle of an order. ezCater's customers expect a consistent level of high-quality customer service, which you are passionate about providing. 

Senior Design Researcher

ezCater
Greater Boston Area
1 week ago
+39
Deeply understand the needs and challenges of ezCater customers and restaurant partners. Identify and prioritize research studies.  Work with other researchers, designers, product managers, engineers, and other business stakeholders to plan research and act on the results. Lead all phases of exploratory and evaluative research (planning, recruiting, moderating/data gathering, analysis, and synthesis). Effectively communicate research results to different audiences at ezCater in a fast-paced, agile environment. Collect and synthesize insights from customer support and sales. Evaluate the usability of product features and its impact on the user experience with analytical data and research findings.

Director of Customer Service Insights and Metrics

ezCater
Greater Boston Area
1 week ago
+39
The Director of Customer Service Insights and Metrics is responsible for creating, managing and communicating business insights gained by synthesizing data from multiple sources. This position is primarily responsible for providing actionable insight for our customer service department. The director will apply various quantitative methods to analyze and interpret information from multiple data sources as needed (Periscope, Twilio Flex, Teleopti, Excel). The director will maintain a critical consulting and advisory role with customer service management in driving best practices and measurement methodology. They will be the leader on developing our non-phone (chat, email, social media) strategy. This position is a working manager, sharing knowledge and coaching employees as much as driving assigned projects.

Part-time Customer Service Ninja

ezCater
Greater Boston Area
1 week ago
Manage orders from start to finish, respond to inquiries, maintain a 94% "insanely helpful" quality score, and problem-solve with customers & catering partners throughout the lifecycle of an order. ezCater's customers expect a consistent level of high-quality customer service, which you are passionate about providing. 

Director of Customer Acquisition

ezCater
Greater Boston Area
1 week ago
Lead our digital marketing programs to acquire new and repeat customers through SEM, SEO, Social Advertising, Display Advertising, Mobile Marketing, audio, video and more.  Build and grow the team of marketers that drives these programs.  Optimize new customer journeys to focus on high value users who exceed LTV bookings (while discovering new traffic volumes and improving campaign efficiencies).  Understand algorithmic bidding techniques and leverage ROI analysis (LTV/CAC and payback period) at a granular level: by platform, by geo, by campaign, and down to keyword or targeting criterion. Help invent and test all levers, from KW and persona targeting, to ad copy for maximum CTR of high-ROI traffic, to landing-page messaging and design, and more. Have deep understanding of multi-channel attribution (cross device) and ability to maximize a media portfolio across segments and channels successfully. Partner with our product managers and developers to evolve custom automation for managing our media campaigns leveraging up to date technologies.  Partner with our data scientists to set up the predictive models that optimize our campaigns at a granular level (such as keyword- and geo- level real-time bidding). Partner with our UX designers to create store experiences that optimize conversions for distinct personas.

Senior Site Reliability Engineer

ezCater
Greater Boston Area
1 week ago
Design, build and maintain the core infrastructure for ezCater. Develop operational and security standards and champion operational excellence and secure coding practices. Partner with engineering teams closely to educate and consult. Participate in solution design for new features, products, systems, and tooling. Debug complex problems across the whole stack. Continually monitor application/system performance and costs, generate actionable insights and either implement or advocate for them. Participate in on-call rotations, along with every member of the engineering team. Ruthlessly eliminate repetitive manual tasks and recurring errors. Ensure we are always employing best-of-breed tooling for all our infrastructure and automation needs. Collaboratively plot course for the maturing and growth of ezCater’s infrastructure. Participate (and sometimes run point) in handling production incidents. Work closely with engineering teams to conduct root cause analysis for production incidents, and evolve infrastructure and tooling.

Principal Site Reliability Engineer

ezCater
Greater Boston Area
1 week ago
Design, build and maintain the core infrastructure for ezCater. Develop operational and security standards and champion operational excellence and secure coding practices. Partner with engineering teams closely to educate and consult. Participate in solution design for new features, products, systems, and tooling. Debug complex problems across the whole stack. Continually monitor application/system performance and costs, generate actionable insights and either implement or advocate for them. Participate in on-call rotations, along with every member of the engineering team. Ruthlessly eliminate repetitive manual tasks and recurring errors. Ensure we are always employing best-of-breed tooling for all our infrastructure and automation needs. Collaboratively plot course for the maturing and growth of ezCater’s infrastructure.

Information Security Manager

ezCater
Greater Boston Area
1 week ago
We are looking for an Information Security Manager who will be responsible for actively supporting the availability, integrity, and confidentiality of ezCater information assets. The Information Security Manager will participate in building out the functions needed to execute the Information Security strategy and roadmap. We’re seeking someone with the passion to get things done and the experience to help us do things more effectively.

Customer Service Analytics, Team Lead

ezCater
Greater Boston Area
1 week ago
We are seeking an exceptional, data-driven Team Lead to join our Customer Service Analytics team within the Data Science & Analytics team. You will manage a small team of Data Analysts, as well as be a hands-on contributor. You will be involved in working with multiple stakeholders in customer service to help making decisions on improving the efficiency and capacity of the entire customer service team. As well, you will be involved with stakeholders in product and engineering in analyzing product usage, and recommending changes needed to improve the efficiency of our agents.

Outside Sales Manager

ezCater
Greater Boston Area
1 week ago
As our Outside Sales Manager, you’ll lead a team in developing the customer and caterer base for one of our newest food-at-work-focused products. You’ll build and develop a team comprised of inside and outside sales representatives aimed at scaling our reach within Boston and beyond. It’s an exciting role for an experienced, people-focused sales professional to have direct measurable impact in jump-starting our next successful endeavor.

Director of Account Management

ezCater
Greater Boston Area
1 week ago
As Manager, Strategic Accounts, you will lead the Strategic Account Management team as they deliver successful outcomes for these essential catering partners. In this role, you’ll be ultimately responsible for the growth and health of the supply side of ezCater’s marketplace. You will collaborate cross-functionally with ezCater stakeholders to ensure that we are capitalizing on opportunities and optimizing our relationships with key restaurant partners.

Engineering Manager - Mobile

ezCater
Greater Boston Area
1 week ago
Build, lead, and mentor a small, highly talented team of engineers to build native iOS apps that delight our customers and caterer partners Build world-class native applications using the latest version of Swift, Xcode, and GraphQL Collaborate with equally as talented peers, helping to scale our organization 2-3x, again and again Improve team/process performance at every chance you get (we believe speed itself is a feature) Nurture our collaborative and autonomous development culture Take on exciting scaling challenges

Engineering Manager - Web

ezCater
Greater Boston Area
1 week ago
Build, lead, and mentor a talented team of engineers to execute on projects, delight customers, and propel the business even higher into the stratosphere Build industry leading web applications in Ruby on Rails, React, and GraphQL Collaborate with equally as talented peers, helping to scale our organization 2-3x, again and again Improve team/process performance at every chance you get (we believe speed itself is a feature) Nurture our collaborative and autonomous development culture Take on exciting scaling challenges

Full-Stack Engineer

ezCater
Greater Boston Area
1 week ago
Leverage Rails, React, and GraphQL to build new features, applications, and services as we continually expand React to customer and business requests by evolving our existing products (desktop and mobile). Improve performance at every chance you get (we believe speed itself is a feature). Evolve the user experience based on A/B test results, Google Analytics data, and customer feedback. Tackle exciting scale challenges.

Back-End Engineer

ezCater
Greater Boston Area
1 week ago
Leverage Rails, React, and GraphQL to build new features, applications, and services as we continually expand React to customer and business requests by evolving our existing products (desktop and mobile). Improve performance at every chance you get (we believe speed itself is a feature). Evolve the user experience based on A/B test results, Google Analytics data, and customer feedback. Tackle exciting scale challenges.

Product Marketing Manager

ezCater
Greater Boston Area
2 weeks ago
As Product Marketing Manager, you’ll help us expand and position our product offerings for our catering partners and consumers by working closely with our Product, Marketing and Sales teams. You’ll be responsible for developing and executing go-to-market strategies, crafting compelling positioning statements, and creating content that tells the ezCater product story.