Everbridge

Design and develop a robust and scalable integration service to integrate 3rd party tools, clients and data with various pieces of our core platform.  Design and implement microservice architecture for our integration platform.  Scrum team member and software leader that ensures the timely completion of projects with good quality.  Work with fellow developers and along-side product management, customers and professional services to fully understand the requirements of the platform we are developing. Building and executing automation scripts. Work together with Dev, QA, Release Engineering, SasSOps to develop, test and deploy our software. You will be involved with all aspects of the SDLC.

Everbridge is seeking a Senior Sales Operations Analyst in a blended role to expand our Deal Desk / Reporting & Analytics capacity and continue improving sales productivity.  This position will report directly to the Senior Director of Sales Operations and will work closely with other members of the Sales Operations team on numerous aspects of the business.

Everbridge is seeking a hunter/closer looking to advance their career in software sales. This is a full selling role that will include prospecting, qualifying, managing, and closing new sales.  This candidate will work remotely in the designated region in either Atlanta, GA / Raleigh, NC and will be in our healthcare vertical.

The Agile Coach will partner with the Director of Agile Program Management to set the coaching vision for Everbridge and define a comprehensive and compelling coaching playbook. Tactically, the Coach will embed with teams to help enforce desired Agile behaviors and address various team anti-patterns by applying servant leadership techniques and influence to become a trusted and valued Agile adviser. The successful candidate will help connect Everbridge’s strategy to the execution of program initiatives by promoting foundational scrum concepts, principles, and practices that enable the teams to produce efficient and effective outcomes that can be measured and reported on using appropriate tracking metrics (e.g., burndowns, burnups, cycle time, throughput, time to value, team assessments, etc.).

Everbridge is hiring a Director of Sales to Lead a regional sales team and drive revenue.   This role will focus on managing the current team of established inside/outside enterprise sales representatives, and growing the team to achieve greater market penetration.

Everbridge seeks an experienced and customer-focused Senior Account Manager to take ownership of retaining and growing existing accounts. The Senior AM will develop strategic relationships at multiple levels within customer accounts. The Senior AM will need to maintain a keen understanding of customers’ businesses and service requirements in order to ensure the alignment of the Everbridge suite of products.

Everbridge is seeking a Strategic Account Executive (SAE) with a demonstrated track record of achievement selling into Fortune 1000 companies.  The Strategic Account Executive will be responsible to sell both new and growth business into a select account list by vertical market. The SAE will sell the full suite of Everbridge solutions be responsible for developing relationships with multiple buyers within these accounts to develop and close larger opportunities. This role will cover the San Francisco Bay area and the Financial vertical.

Design and develop a robust and scalable IT Alerting and Analytics product. Design and implement Microservices for the ITA product features. Be a scrum team member and software leader that ensures the timely completion of projects with good quality.

Assess, design, implement, automate, and document security processes and solutions leveraging Amazon Web Service (AWS) and other third-party cloud solutions. Design architecture, methods, and controls required to meet security, compliance, and audit requirements. Proactively stay current with developments in relevant technologies. Create and share unique ways to solve challenges with others. Deploy security solutions in cloud environments. In-depth knowledge of VPCs, Security Groups, and ACLs. Monitor system logs, SIEM tools and network traffic for unusual or suspicious activity. Must have experience extracting pertinent security data from SIEM solutions and AWS audit, logs, and reports. Investigate and resolve security violations by providing postmortem analysis to illuminate the issue, and identify causes, possible solutions, and preventative measures. Develop procedures to automate security tasks during code builds and deployments. Develop program quality metrics as both program performance indicators and enterprise risk indicators. Respond to and, when appropriate, resolve or escalate security incidents.

Respond to and develop marketing leads into qualified sales meetings. Call on predefined customer’s lists to generate new sales pipeline opportunities. Ability to develop a ‘Why Everbridge, Why Now’ proposition for each prospect interaction & close cooperation with the sales team to identify and follow up on new leads/opportunities and all other inbounds. Partner with sales and marketing to identify ongoing goals and needs; work to structure regionalized strategies to capitalize on opportunities. Nurture CRM database according to Account Executive/Account Manager sales strategies to qualify prospects and initiate a warm hand off. Leverage and expand both account and contact base; will include networking within as well as researching states and organizations to develop additional leads for prospective clients.

Anticipate and provide a broad range of confidential administrative support services to the team. On a daily basis, activities include proactively overseeing, coordinating, administering, and maintaining schedules, calendar of appointments, meetings, events, and travel arrangements. Assist in preparing meeting agendas, attend meetings to document important topics, and assist with designated Action Items. Provide all preparatory materials for appointments and meetings as well as event planning. Assist in the preparation and emailing of outgoing correspondence, as well as the production of reports and PowerPoint presentations. Maintain an accurate electronic filing system for critical information. Complete and file expense reports as required. Maintain confidentiality on all matters and exercise discretion and sound judgment at all times.

As the Everbridge Site Reliability Engineering team, we are responsible for ensuring overall service quality and availability of Everbridge's solutions. The technology platforms that we support automate the international delivery of critical information to help keep people safe and businesses running. We are a 24x7x365 distributed team that can do our job anytime, anywhere on the planet with an Internet connection. Our holistic understanding of OSI layers 0 through 8 allows us to effectively maintain a heterogeneous blend of worldwide public and private cloud services where lives and livelihoods are at stake in the event of failures. We are dedicated, passionate people who are committed to internal/external customer service and doing the right thing.

Support regional partner marketing programs through approved activities. Drive awareness of established turn key demand generation and awareness programs. Work closely with regional sales reps to help support partner specific efforts. Execute and measure a broad range of integrated marketing activities to generate demand and awareness for partners and solutions. Manage MSP focused recruitment, awareness and enablement programs. Manage, track and report on all MDF VAR and MSP programs. Manage and execute on all partner related communication programs (Monthly partner newsletters, Ad-hoc communications with partners, partner portal updates). Manage dedicated budgets accurately.

Everbridge seeks a Director, ITA Sales with a demonstrated track record of achievement selling into Fortune 1,000 companies. We seek a high-potential leader to report directly into a Regional VP of Sales as part of the management team. The Director, ITA Sales will take responsibility for the development and execution of Everbridge's ITA sales within the region. Whomever assumes this role will oversee sales activities and campaigns of the direct sales force and other partners to drive ITA revenue in the region.

Everbridge is seeking an experienced Technical Sales Engineer to support our growing team in the US. The Everbridge Sales Engineers are the primary technical resource for the field sales force and re-seller partners. This role is responsible for actively driving and managing the technology evaluation stage of the sales process and designing customer solutions that include Professional Services. The Senior Technical Sales Engineer must be able to articulate technology and product positioning to both business and technical users while establishing and maintaining strong relationships throughout the sales cycle.

The Instructional Designer will generate client-facing eLearning for our web-based SaaS applications. Deliverables include videos and eLearning interactions. The Instructional Designer is enthusiastic about helping clients build confidence using our products for critical event management.  This position is based out of our Burlington, MA office.

full-cycle recruiting including sourcing, screening, interviewing, offer formulation, negotiation and closing of top talent. Operate with a sense of urgency to manage high volume recruiting activities with a strong attention to detail to ensure both a consistent and timely candidate experience. Assess candidate fit to Everbridge profile through resume screening, conducting initial phone and in-person interviews. Maintain all pertinent applicant and interview documentation and data in applicant tracking system. Establish strong working relationships with hiring managers across the organization with constant collaboration to meet their current and future staffing needs. Build relationships and maintain a network of qualified candidates to support future hiring needs. Spearhead recruiting based projects on an as-needed basis. Adhere to all compliance and regulatory requirements.

We are looking for an experienced Senior Technical Support Engineer to join our Customer Support department. This position will work with our customers to provide technical product support for enterprise products in a SaaS environment. The ideal candidate is self-motivated, friendly, out-going, and has a passion for technology and going above and beyond to make our customers successful.  This candidate must be able to work independently and as a team player.

The Everbridge Salesforce Service Cloud Administrator / Developer provides support to the global Everbridge Support, Services, and Operations teams reporting to the Manager, CRM Systems.  The person filling this role will join the Corporate Business System staff supporting a complex and customized Salesforce.com environment.  As a Subject Matter Expert (SME), you will be part of a team responsible for the performance, processes, training, and integrity of the system. The Salesforce Service Cloud Administrator / Developer will conduct a variety of administrative, configuration, development, and reporting tasks in supporting the business teams (including options to assist with Sales Cloud).

As the Director of the Everbridge Database Reliability Engineering team, you are responsible for ensuring overall service quality and availability of Everbridge's data solutions. The technology platforms that we support automate the international delivery of critical information to help keep people safe and businesses running. We are a 24x7x365 distributed team that can do our job anytime, anywhere on the planet with an Internet connection. Our holistic understanding of various technologies allows us to effectively maintain a heterogeneous blend of worldwide public and private cloud services where lives and livelihoods are at stake in the event of failures. We are dedicated, passionate people who are committed to internal/external customer service and doing the right thing.

Everbridge is seeking an experienced Senior Sales Engineer to support our growing team in the US. The Senior Sales Engineers are the primary presales technical resource for the Everbridge Strategic Account Executives and work with our largest and most complex clients and prospects. The Senior Sales Engineers evangelize, demonstrate, and prove the Everbridge Critical Event Management (CEM) platform to business and technical users including C level executives.

Building and running our Webinar Program – including program creation, content creation, delivery of webinars, driving attendance, measuring impact. Building and run our User Groups – including in-person coordination and management of these user groups across the US. Assisting with customer enablement and retention efforts – serving as a product expert to assist with ad-hoc requests from our Account Management and Sales teams, as well as programmatic efforts to drive adoption and usage within the customer base.

We are seeking a Senior Agile Coach that has deep knowledge of Agile/Lean concepts and practices and “in-the-trenches” experience helping organizations and teams adopt and refine their practices to produce efficient and successful software delivery outcomes. This Agile guru will have expertise working with various Lean/Agile methods, including but not limited to Scrum, Kanban, and XP as well as the Scaled Agile Framework (SAFe).

This individual will have excellent analytical and communication skills providing professional services in the arena of technical product implementation, training, and adoption for customers in our corporate and government business.  In addition, this position provides the value added service of review and assessment of our client’s existing security, emergency management, business continuity and disaster recovery plans.

Everbridge is seeking a hunter/closer looking to advance their career in software sales. This is a full selling role that will include prospecting, qualifying, managing, and closing new sales.  This candidate will work remotely in the designated region or based remotely in Michigan or Indiana.

Strategically, Engagement Managers play a strategic role in analyzing project goals, creating a plan to achieve those goals, and driving the team to achieve those goals while understanding the client environment and any limitations to execution. Tactically, Engagement Managers are responsible for managing scope, schedule, and cost by leveraging their management and collaboration capabilities. Success is delivering a plan while proactively identifying and managing risks, resolving issues and escalating where appropriate to drive projects to successful completion exceeding customer expectations.

Develop a strong understanding of target buyers, domain knowledge, products and competitors. Prospect and identify new opportunities to build and maintain a healthy pipeline. Demonstrated ability to identify and sell to multiple buyers within an organization. Implement a consultative, solution selling, methodology. Ability to develop and close sales exceeding $100,000 in annual value. Work with Marketing and Business Development to execute campaigns to top buyers. Exceed assigned sales objectives and quarterly bookings quotas. Accurately manage and forecast your business using SF.com.

Develop a strong understanding of target buyers, domain knowledge, products and competitors. Prospect and identify new opportunities to build and maintain a healthy pipeline. Demonstrated ability to identify and sell to multiple buyers within an organization. Implement a consultative, solution selling, methodology. Ability to develop and close sales exceeding $100,000 in annual value Work with Marketing and Business Development to execute campaigns to top buyers. Exceed assigned sales objectives and quarterly bookings quotas. Accurately manage and forecast your business using SF.com.

As a Director level HR Business Partner, you will report to the VP, Human Resources and be a strategic thought partner around all people-related matters. As an experienced and functionally capable professional, you will play a critical role in ensuring the organization drives a tightly aligned, integrated, high performance culture.  The goal of the Business Partner is the development and successful deployment of People programs and policies, ensuring business unit initiative alignment with organizational philosophies. Additionally, the HRBP serves as a consultant to senior leadership in the identification of key people metrics and the development of key people performance targets based on ongoing evaluation of those people metrics. 

Everbridge seeks a well-organized multi-tasker with proficient communication and technical skills to serve as the primary liaison to new clients, responsible for analyzing client needs and applying Everbridge software products to meet those needs. The Customer Implementation Specialist is expected to work with new customers to implement Everbridge software to accelerate their time to value, ultimately leading to contract renewals and growth revenue opportunities.

We are looking for a Senior Software Engineer to continue building and maintaining our flagship SaaS-based platform. Our platform runs on Java, MongoDB and a rich set of open-sourced technology stack. We are expanding the talent pool of front-end development in our scrum teams. We need an engineer to partner with our product owners and scrum teams to streamline the product engineering cycle in areas where front-end development is needed. This is an opportunity for an engineer to make a great influence across teams. The ideal candidate needs to have strong skills and experience on modern open-sourced UI frameworks and will lead user interface development in scrum teams.