Employer Direct Healthcare Benefits Overview

The Client Success Executive manages key client relationships, develops strategies for retention and growth, and leads client success initiatives while mentoring account managers and ensuring satisfaction.

The Events Manager will manage all aspects of event planning and execution, ensuring alignment with business goals and collaboration with teams. Responsibilities include logistics, stakeholder engagement, budgeting, and performance monitoring to deliver impactful B2B events and enhance attendee experiences.

Lead end-to-end planning and execution of 200+ open enrollment benefit fairs annually and internal events, managing logistics, vendors, staffing, budgets, reporting, and cross-functional coordination. Build scalable systems, improve processes, support annual client conference, and develop creative activations to elevate member experience.