Ebsco Information Service

HQ
Ipswich
Total Offices: 2
2,407 Total Employees
Year Founded: 1984
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Ebsco Information Service Benefits Overview

Compensation + BenefitsCompany CultureWork-Life Balance + WellbeingCareer Growth + Development

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers disability insurance

Offers charitable contribution matching

Offers accidental death & dismemberment insurance

Provides adoption assistance

Offers generous parental leave

Provides family medical leave

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers dependent care

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Offers performance bonuses

Offers employee discounts

Provides a company car

Company Culture

Provides commuter benefits

Provides a mobile phone discount

Utilizes a flexible work schedule

Offers a remote work program

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers unpaid extended leave

Offers paid volunteer time

Provides paid sick days

Provides military leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Recently posted jobs

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Database
Drive sales growth across academic, medical, and corporate markets by prospecting, managing opportunity pipelines, building relationships with decision-makers, delivering virtual presentations and product demos, developing account strategies, and meeting revenue targets. Collaborate with outside sales, sales support, marketing, and customer satisfaction teams to customize offerings, manage pricing, understand competitive positioning, and close opportunities.
Database
Conduct manual and automated accessibility testing for web-based products against WCAG, Section 508, and EN 301 549 standards. Document and help remediate accessibility defects, support product audits, maintain accessibility documentation such as ACRs and VPATs, and collaborate with Product, Design, Engineering, QA, and customers. Advocate for accessible design and development while staying current with accessibility standards, assistive technologies, and industry practices.
Database
The Customer Success Executive manages post-sale onboarding, implementation, product adoption, training, value realization, renewals, and expansion for clinical decision solutions. Responsibilities include coordinating with customers, IT teams, and internal stakeholders; supporting EHR and SSO integrations; managing implementation timelines, budgets, risks, and KPIs; conducting business reviews; and developing strategies to prevent churn and promote growth. The role is fully remote, supports Midwest and West Coast customers, and requires up to 40% travel.
see all jobs at Ebsco Information Service