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As a Product Support Representative, you will provide exceptional technical support for Dropbox products, document issues, and communicate effectively with users to maintain high customer satisfaction scores. You will leverage tools like Slack and Zendesk to manage customer inquiries and work with internal teams to resolve issues.
As a legal intern, you'll support Dropbox's legal team by learning how an in-house legal department operates, assisting with evaluations of important legal issues, and improving department processes under attorney supervision.
The Procurement Data and Insights Lead at Dropbox is responsible for improving spend intelligence through the use of AI and data optimization. Key tasks include collaborating across departments to enhance procurement processes, managing data accuracy, and delivering actionable insights to support strategic decisions.