Jobs at Drift Boston
9

All Jobs
All Jobs
Finance
Dev + Engineer
Marketing
Operations
Product
Sales
Tap to close

Enterprise Customer Success Manager

Drift
Greater Boston Area
6 days ago
+35
We put the customer at the center of everything we do, and everyone who works at Drift has a part in driving customer success. The goal of the Enterprise Customer Success Team is to ensure our largest and most complex customers launch Drift successfully, adopt it into their organization, and achieve the results and value they want. In addition, you will provide strategic guidance to your small portfolio of customers to ensure they are optimizing Drift well beyond their initial implementation. You will be the “air traffic controller” for your customer base, closely collaborating with the Account Management and Product teams to ensure your customer base is successful and growing. All this while building strong relationships with your day-to-day and executive contacts within your customer base, positioning yourself and Drift as trusted advisors to the customer’s conversational marketing strategy. 

Account Manager, Small Medium Enterprise

Drift
Greater Boston Area
1 week ago
+35
As part of the SME Account Management team you will be selling into to our top accounts within our Ideal Customer Profile (ICP). You will build and implement account plans to deliver maximum revenue potential while ensuring customer ROI. Our Account Management team has grown from strength to strength through team collaboration, dedication to our customers, and a collective desire to learn and grow both professionally and personally.

Senior Product Manager

Drift
Greater Boston Area
1 week ago
+35
Carolina Lopez-Treviño, Software Engineer, joined August 2017. Carolina built several email features, and is a champion for the email infrastructure. Trevor Rundell, Director of Engineering, joined Feb. 2016. TRun is the go-to guy for anything tech or getting deep on a problem. Maggie Crowley, Staff Product Manager, joined Dec. 2017. Maggie & the team own our bot features and built the interaction flow we use today. Kristin Ackerson Senior Product Designer, joined Dec. 2018. Kristin designs creative and simple solutions for customers who are building Drift bots.

Strategic Account Manager, Enterprise

Drift
Greater Boston Area
1 week ago
+35
Renew/expand the contracts of our largest enterprise-grade customers through great relationship building and value-add throughout their lifecycle with us. Uncover upsell opportunities within different geographies/business units, additional sales seats, and new products in 2019. Clearly define and review the success criteria with your customer to ensure they’re performing as expected on a regular basis. Work with Customer Success to package and deliver. Prepare and present demos of “future state” opportunities for our customers - show them what they could be doing with a next-level implementation of Drift. Leverage sales management tools to track sales activities. Sell to key decision makers within organizations that range from 1,000-10,000 employees. You must establish strong partnerships with procurement teams, legal teams, and security teams in addition to the primary decision makers in sales and marketing. Identify customers at risk and provide the support necessary in partnership with our Customer Success team to retain and make them successful. Work closely with your Customer Success rep to ensure all onboarding and success criteria are being met.

Senior Software Engineer (Frontend, Backend, or Full Stack)

Drift
Greater Boston Area
1 week ago
+35
Steer the success of our product in our broad culture of autonomy. You have the authority and responsibility to make things happen! Become fluent in a wide range of systems, processes and technologies. Your team will own problems from end-to-end. Create new relationships across the organization in sales, customer success, marketing. Uphold our Drift Leadership Principles and be the teammate you want to work with.

Partner Marketer

Drift
Greater Boston Area
1 week ago
+35
You’ll design, write, and create content and training from start to finish. Outlining and filming video content, online training classes, building certification courses, building co-marketing campaigns, writing customer stories, creating materials such as slides and sourcing customers examples designed for partners. Just as important, you’ll also work closely with partners and their customers to develop feedback loops for improving the customer experience delivered by partners.

Head of Revenue Enablement

Drift
Greater Boston Area
1 week ago
+35
Revenue Enablement at Drift is a vital function with the key goal of ensuring our go to market teams have the training, practice, and process required to be consistently excellent in every customer interaction. This position is responsible for leading the enablement initiatives within the Sales and Customer Success organizations. You will lead a team of enablement professionals and work closely with the leadership teams within each functional role to execute the go to market strategies within those departments.

Integrated Campaigns Manager

Drift
Greater Boston Area
1 week ago
+35
We are looking for a Marketing Manager to join our Account Based Marketing center of excellence within our demand gen team at Drift. In this role you will be leading the charge on running campaigns focused on CMOs, CROs and VPs of Marketing, typically found within the enterprise segments of our business. You will collaborate across the marketing team to build engaging journeys for future customers across the marketing mix while also partnering with sales to help us achieve our pipeline and revenue goals.

Account Executive, Small Medium Enterprise

Drift
Greater Boston Area
1 week ago
+35
The Small Medium Enterprise Sales group here at Drift have a team-first mentality. They take pride in winning and growing as a team. Incredibly collaborative, innately motivated and invested in continuous learning, this team is unlike your normal sales team. They are passionate about putting customers first, which drives a different sort of sale. This team is responsible for growing our mid-tier client base in a fast paced sales environment and educating prospects on the tenets of Conversational Marketing.