The Sales Development Representative will prospect new business opportunities and support closing sales team efforts, focusing on lead generation through various outreach methods.

Lead and deliver large technical initiatives across Identity Governance & Administration, design and implement scalable SaaS systems, drive cross-team delivery, mentor engineers, shape architecture and engineering practices, and collaborate with product, design, and customer-facing teams to ensure solutions meet customer needs.

Manage customer escalations to R&D: validate technical details, route issues to correct engineering teams, collaborate with R&D and support, maintain SOPs, and investigate/resolve technical problems for customers.

Design, implement, and architect AWS cloud infrastructure and automation for SaaS reliability. Lead SRE/DevOps practices, configuration management, observability, and recovery planning while mentoring engineers and driving platform improvements.

Work with Cloud Engineering to improve availability, performance, security, and scalability of CyberArk SaaS. Monitor, triage, and automate remediation of production incidents, enhance monitoring and dashboards, participate in on-call rotation, and influence system design to prevent failures. Focus on automation (Ansible, scripting), IaC, cloud platforms, and secure operations.

Investigate and resolve escalated technical issues for pCloud (FedRAMP) customers. Debug C# code, provide quick fixes, collaborate with Development and Support, review escalations, guide on-call teams, and work directly with customers during critical incidents.

As a Senior Solutions Engineer, engage with public sector clients to demonstrate CyberArk's identity security solutions through demos and POCs, managing technical evaluation stages and fostering long-term relationships.

Lead complex transformation initiatives, design and implement security programs, and collaborate with cross-functional teams to meet organizational goals while ensuring compliance and risk management.

The Senior Site Reliability Engineer will support AWS infrastructure, improve automation, manage reliability of SaaS environments, and respond to production incidents while implementing best practices.

The Site Reliability Engineer will enhance production services' reliability and security, automate tasks, monitor systems, and manage incidents.