Jobs at CVS Health

Designs, builds, deploys, and supports scalable software solutions in cloud environments. Responsibilities include architecture across UI and backend systems, API and microservices development, release management, observability, CI/CD, requirements gathering, stakeholder management, mentoring junior developers, and technical leadership of a small team. The role collaborates with product, data science, and cross-functional teams to deliver reliable healthcare technology solutions using agile practices.

Leads enterprise strategy engagements, growth initiatives, and strategic priorities for a healthcare organization. Evaluates market dynamics, competition, and opportunities; develops executive-level recommendations and presentations; manages cross-functional teams and strategic portfolios; and partners with senior leaders to drive decisions and execution. The role also develops strategy talent, builds stakeholder relationships, and supports a high-performing team. It requires significant healthcare and strategy expertise, strong analytical and communication skills, and approximately 10–20% travel.

Leads a blended team of software and data engineers while remaining approximately 50% hands-on. Designs data pipelines, platforms, AI/ML applications, GenAI, RAG, and LLM solutions; establishes architecture, engineering standards, MLOps practices, and delivery strategy. Partners with product, data science, and business teams to productionize models, manage roadmaps, solve complex technical problems, develop talent, and deliver measurable business outcomes.

Lead end-to-end experiential marketing programs for CVS Media Exchange, from scoping and agency coordination through onsite execution, measurement, and reporting. Develop scalable offerings, pricing guardrails, workflows, and playbooks while partnering with Sales, Merchandising, Operations, Legal, Finance, Product, and external agencies. Manage budgets, profitability, risks, timelines, and KPIs, and translate results into case studies and optimization recommendations that increase advertiser value and investment.

Leads business operations and strategy for CVS Media Exchange, overseeing operating models, governance, OKRs, executive reporting, process optimization, automation, budgets, vendors, and cross-functional execution. Builds and develops a high-performing operations organization while partnering with Product, Marketing, Business Systems, Strategy, and enterprise teams to support scalable growth, profitability, and organizational effectiveness.

The Senior Manager, Sales Operations & Analytics oversees sales processes, drives operational effectiveness, and provides performance insights to enhance sales productivity and decision-making.

Leads Health100’s enterprise financial strategy, budgeting, forecasting, performance management, capital stewardship, M&A analysis and integration, financial reporting, and executive communications. Partners with senior leaders across finance, operations, product, and digital technology to drive growth and value creation. Oversees financial modeling, regulatory support, and team development while providing strategic financial guidance on business initiatives.

Leads the strategy, roadmap, development, launch, and continuous improvement of CVS Health’s Health100 App benefits experience. Oversees client integrations, product teams, user-centric design, customer insights, stakeholder alignment, OKRs, agile delivery, and cross-functional collaboration with engineering and design. Manages and develops high-performing teams while driving adoption, member satisfaction, efficiency, and business value across employer and payer digital products.

Leads CVS Media Exchange’s audience, data, and offsite advertising product portfolio. The role owns roadmap strategy, audience creation, identity resolution, data distribution, activation, measurement, partner integrations, and privacy-by-design practices. It manages product managers and collaborates with data science, engineering, sales, marketing, legal, compliance, and other teams to scale advertiser-focused capabilities across managed-service, self-service, marketplace, and partner-enabled models.

Leads strategic retail media account management and end-to-end digital campaign execution for advertisers and suppliers. Develops media strategies, manages client relationships, oversees campaign launches and optimization, analyzes performance data, delivers reporting and insights, identifies upsell opportunities, and coordinates with sales, merchandising, campaign management, insights, strategy, and billing teams. Maintains Salesforce records and supports billing processes while driving advertiser satisfaction and incremental revenue.

Leads Aetna Technology account management for national and specialized clients. Builds executive relationships, supports new business sales, presents technology strategies and demonstrations, develops customer-focused content, translates technical capabilities into business value, and aligns sales, product, engineering, marketing, and account teams. Champions customer feedback, adoption, satisfaction, and consistent technology messaging across the organization.

Build and deploy production-scale agentic AI, LLM, RAG, full-stack, data, and MLOps solutions. Responsibilities include developing pipelines, vector and feature stores, APIs, user interfaces, CI/CD, monitoring, testing, and responsible AI controls. Troubleshoot systems, optimize performance, collaborate with cross-functional teams, mentor engineers, and ensure healthcare security, privacy, compliance, and HIPAA requirements.

Manages client relationships through regular business reviews, issue resolution, opportunity identification, and advocacy for client-driven enhancements. Partners cross-functionally with supply chain, inventory, implementation, finance, and operations teams. Owns initiatives, synthesizes data and insights, communicates with stakeholders, and supports measurable business outcomes in a dynamic environment.

Develops advanced analytics and AI-driven solutions for CVS Health’s commercial product strategy. Translates healthcare and customer data into insights supporting product design, pricing, go-to-market execution, and performance optimization. Partners with Product, Sales, Actuarial, Marketing, and Underwriting leaders to identify high-value opportunities and deliver measurable financial outcomes. The role also involves stakeholder influence, experimentation, forecasting, product lifecycle support, and mentoring junior data scientists.

Leads two or more software engineering teams developing conversational AI solutions, including voice and text chatbots. Responsibilities include mentoring engineers, managing the software development lifecycle, guiding architecture and solution design, participating in Agile Scrum activities, reviewing code, hiring talent, managing stakeholders, and ensuring secure, scalable engineering practices. The role requires extensive cloud software development, modern programming languages, APIs, microservices, and conversational AI experience.

Leads multiple software engineering teams developing voice and text chatbot solutions. Responsibilities include mentoring engineers, managing Agile Scrum activities, contributing to architecture and design, reviewing code, overseeing the full software development lifecycle, hiring and evaluating talent, managing stakeholders, and ensuring secure, scalable, high-quality software delivery in cloud environments.

Leads category growth strategies for CVS Media Exchange by connecting supplier objectives with CVS priorities. Develops consumer and market insights, sales narratives, commercialization opportunities, and multi-supplier campaigns. Partners across merchandising, marketing, analytics, loyalty, sales, and partner management to drive revenue and supplier investment. Leads cross-functional initiatives, business cases, innovation programs, and go-to-market planning while shaping CMX thought leadership and scalable marketing capabilities.

Lead technical strategy for a 50–150+ engineer organization, establish architecture and engineering standards, drive delivery, and partner with executives on technology investments. Embed production-grade generative AI, LLMs, agentic workflows, and ML automation into engineering. Own AI platforms, distributed systems, cloud-native backend architecture, modernization initiatives, microservices migrations, and engineering transformation while ensuring scalable, reliable outcomes.

Leads digital product strategy and execution for patient acquisition, engagement, membership growth, and retention across healthcare delivery businesses. Oversees multidisciplinary product, engineering, data, Salesforce, and design teams; partners with marketing, sales, outreach, membership, retention, and clinical leaders. Drives scalable patient-facing platforms and integrations across Salesforce, Epic, CXone, Five9, marketing platforms, and partner systems while optimizing conversion, scheduling, service recovery, and lifetime membership value.

Leads the digital product strategy, architecture, and software delivery for CVS Health’s Membership, Engagement, and Retention domain. Oversees engineering, data, Salesforce, Epic, and analytics teams; manages roadmaps, agile delivery, integrations, system reliability, and operational automation. Partners with healthcare and executive stakeholders to improve patient retention, membership attribution, service recovery, and value-based care outcomes while developing cross-functional product and engineering talent.