Jobs at CVS Health

Build and deploy machine learning and Generative AI solutions across large-scale systems and campaigns. Develop end-to-end production models and data-intensive systems, collaborate with data engineering on deployment and updates, present analytics findings to stakeholders, and contribute expertise in cloud environments, MLOps, predictive modeling, and distributed data products.

Build and lead production cloud-native applications incorporating Generative AI, RAG pipelines, AI agents, LLM APIs, and prompt engineering. Design React or Angular interfaces, Python or Java REST APIs, and containerized Kubernetes deployments on Google Cloud. Contribute to CI/CD, testing, security, architecture, mentoring, and Agile delivery while governing AI quality, safety, and compliance.

Manages client relationships through regular business reviews, issue resolution, opportunity identification, and advocacy for client-driven enhancements. Partners cross-functionally with supply chain, inventory, implementation, finance, and operations teams. Owns initiatives, synthesizes data and insights, communicates with stakeholders, and supports measurable business outcomes in a dynamic environment.

Provides comprehensive executive and office administration for senior finance leaders, including complex calendar and travel coordination, stakeholder communication, meeting and presentation support, reporting, records management, financial administration, and operational improvement. The role supports executive effectiveness, manages confidential information, coordinates cross-functional initiatives, and ensures efficient, compliant departmental operations.

Reviews, writes, and edits Medicare and commercial health insurance communications for clarity, accuracy, plain language, brand consistency, and compliance. Partners with writers, subject matter experts, legal, and compliance teams; validates facts, disclaimers, trademarks, and implemented revisions. Manages multiple deadlines, supports member-experience communications, develops simplification assets, improves workflows, and may train colleagues on communication and quality standards.

Leads technology product management for multiple Pharmacy Services product lines, defining product vision, strategy, roadmaps, investment priorities, and performance objectives. Oversees product launches, cross-functional alignment, stakeholder engagement, product operations, and delivery outcomes. Builds and develops a high-performing product management organization, champions agile practices, and drives customer-centric, data-informed decision-making across a complex healthcare technology environment.

Leads market intelligence and corporate strategy workstreams, directing market research, competitive analysis, and project planning to identify growth opportunities and evaluate M&A and partnerships. Synthesizes qualitative and quantitative insights into executive-ready recommendations, business cases, presentations, and competitive intelligence. Builds senior stakeholder alignment, manages complex analytical workstreams, uses AI-enabled research tools, and coaches junior colleagues.

Leads enterprise research communications and knowledge translation for clinical and scientific evidence. Develops evidence briefs, white papers, presentations, visual abstracts, infographics, executive materials, web content, and publication support. Establishes research storytelling, design, editorial, governance, quality-control, and dissemination standards while managing a research website and digital presence. Partners with researchers, clinicians, analytics, communications, legal, privacy, brand, and technology teams to make complex evidence accurate, accessible, and actionable.

Develops advanced analytics and AI-driven solutions for CVS Health’s commercial product strategy. Translates healthcare and customer data into insights supporting product design, pricing, go-to-market execution, and performance optimization. Partners with Product, Sales, Actuarial, Marketing, and Underwriting leaders to identify high-value opportunities and deliver measurable financial outcomes. The role also involves stakeholder influence, experimentation, forecasting, product lifecycle support, and mentoring junior data scientists.

Leads analytics engineering teams developing scalable software, data, and machine learning systems on Google Cloud. Oversees distributed systems, real-time streaming, AI/ML integrations, architecture, performance, delivery, risk, and engineering operations. Recruits and mentors engineers and managers, establishes performance goals, guides prioritization, collaborates across technical and business teams, and advances data and AI capabilities supporting healthcare outcomes.

Leads business operations and strategy for CVS Media Exchange, overseeing operating models, governance, OKRs, executive reporting, process optimization, automation, budgets, vendors, and cross-functional execution. Builds and develops a high-performing operations organization while partnering with Product, Marketing, Business Systems, Strategy, and enterprise teams to support scalable growth, profitability, and organizational effectiveness.

Leads two or more software engineering teams developing conversational AI solutions, including voice and text chatbots. Responsibilities include mentoring engineers, managing the software development lifecycle, guiding architecture and solution design, participating in Agile Scrum activities, reviewing code, hiring talent, managing stakeholders, and ensuring secure, scalable engineering practices. The role requires extensive cloud software development, modern programming languages, APIs, microservices, and conversational AI experience.

Leads multiple software engineering teams developing voice and text chatbot solutions. Responsibilities include mentoring engineers, managing Agile Scrum activities, contributing to architecture and design, reviewing code, overseeing the full software development lifecycle, hiring and evaluating talent, managing stakeholders, and ensuring secure, scalable, high-quality software delivery in cloud environments.

The Senior Manager, Sales Operations & Analytics oversees sales processes, drives operational effectiveness, and provides performance insights to enhance sales productivity and decision-making.

Serves as the IAM compliance subject matter expert, developing governance frameworks, assessing access-control compliance, guiding remediation, and supporting application teams. Maintains compliance data, reporting, documentation, and support materials while promoting IAM best practices and regulatory adherence. Collaborates with security, infrastructure, and application teams to operationalize policies, manage risks, and improve IAM solutions across cloud and enterprise environments.

Leads category growth strategies for CVS Media Exchange by connecting supplier objectives with CVS priorities. Develops consumer and market insights, sales narratives, commercialization opportunities, and multi-supplier campaigns. Partners across merchandising, marketing, analytics, loyalty, sales, and partner management to drive revenue and supplier investment. Leads cross-functional initiatives, business cases, innovation programs, and go-to-market planning while shaping CMX thought leadership and scalable marketing capabilities.

Lead technical strategy for a 50–150+ engineer organization, establish architecture and engineering standards, drive delivery, and partner with executives on technology investments. Embed production-grade generative AI, LLMs, agentic workflows, and ML automation into engineering. Own AI platforms, distributed systems, cloud-native backend architecture, modernization initiatives, microservices migrations, and engineering transformation while ensuring scalable, reliable outcomes.

Supports cross-business strategy and operations for CVS Health’s Diversified Commercial Solutions organization. Responsibilities include managing financial and business-priority reporting cadences, leading cross-functional strategic initiatives, improving collaboration across a complex matrixed organization, and developing content for executive meetings and external events. The role partners with senior leadership to drive execution, transparency, growth, and operational accountability.

Develop and maintain Medicaid enrollment data and reporting solutions. Write advanced SQL queries, build databases, validate and transform high-volume data, troubleshoot data-quality issues, support audits and testing, and improve controls and processes. Translate Medicaid business requirements into scalable technical solutions and communicate actionable insights, risks, and recommendations to stakeholders.

Leads complex, cross-functional Contact Center of Excellence projects and programs from discovery through implementation and value realization. Establishes governance, integrated plans, reporting, risk management, and executive communications while partnering with business and technology teams. Translates operational needs into technology-enabled solutions, manages pilots and change adoption, and measures financial, operational, and customer outcomes. Coordinates stakeholders across operations, analytics, finance, compliance, HR, training, and digital teams.