Jobs at CVS Health

Transforms data into actionable insights for CVS Health’s Direct-to-Consumer channels. Develops reporting solutions, quality dashboards, and analytics on agent behavior, quality trends, and process opportunities. Partners with Quality Assurance, Compliance, Operations, and Vendor Management to ensure data integrity and improve performance. Supports vendor oversight, internal reporting, and quality-monitoring innovation using tools such as Excel, SQL, and NICE CXone, with a focus on Medicare sales processes.

Lead CVS Health9s enterprise M&A, divestiture, and strategic investment activity. Set corporate development strategy, advise executives and Board, execute complex transactions end-to-end, oversee integrations, rebuild the Corporate Development function, manage regulatory and governance risks, and maintain external banking/advisor relationships across a large, matrixed healthcare enterprise.

Leads Health100’s consumer growth engine, owning strategy and execution across awareness, acquisition, onboarding, engagement, and retention. Builds the consumer marketing team, operating model, and scalable growth capabilities; translates product features into compelling value propositions; drives data-informed experimentation; and manages agency and enterprise marketing partnerships. The role also defines success metrics, integrates with Product, Digital, Analytics, and Experience teams, and communicates strategy and performance to executives in a fast-moving, startup-like environment.

Lead architecture and engineering initiatives to design, build, and scale cloud-native, microservices-based applications on GCP. Guide stakeholders, author technical documentation, validate non-functional requirements, mentor engineers, drive POCs, and ensure security, accessibility, and data protection for consumer-facing healthcare solutions.

Leads Health100’s B2B partner growth and marketing engine, including positioning, demand generation, pipeline development, sales enablement, go-to-market planning, and partner adoption. Builds the partner marketing team, operating model, systems, and performance metrics while partnering closely with Sales, Product, Marketing, and Commercial teams. Creates executive-ready narratives and sales materials, manages agency relationships, and drives measurable commercial outcomes in a fast-moving, regulated healthcare technology environment.

Leads the strategic vision, roadmap, and execution of the Health100 platform engineering organization. Oversees complex integrations, platform modernization, cloud migrations, engineering governance, architecture, delivery, talent development, vendor strategy, and stakeholder alignment. Guides multi-team initiatives across distributed systems, cloud-native technologies, and AI-enabled solutions while ensuring quality, operational reliability, measurable outcomes, and high-performing engineering teams.

Lead accessibility strategy and execution across product, design, and engineering. Drive audits, remediation plans, metrics, SLAs, training, and executive reporting to embed inclusive practices and remove digital barriers.

The Strategic Account Manager leads digital media campaigns, manages client and supplier relationships, and drives strategic planning, execution, and performance analysis to enhance business growth and achieve advertising goals.

Lead strategy, development, and execution of CMX events to drive brand and commercial impact. Own annual events calendar, vendor relationships, budget and logistics, presenter coordination, sales enablement, post-event analysis, and cross-functional partnership to position CMX as a retail media thought leader.

Lead strategy and execution for Growth Analytics by building executive scorecards, financial and workforce planning, and organizational programs. Own vision, roadmap, delivery, adoption, and impact measurement for AI- and analytics-driven data products while partnering with data teams and stakeholders to drive data-driven decisions and measurable business outcomes.

Provide high-quality, evidence-based care as an LPN/LVN: assess patients, administer medications and vaccines, perform phlebotomy and point-of-care testing, document in EMR, conduct mental health screenings, coordinate care, and communicate with patients and interdisciplinary teams to improve outcomes.

Lead a workstream on enterprise marketing measurement: design experiments and models (MMM, incrementality, attribution), run large-scale analyses, deliver production-grade solutions, present findings to senior stakeholders, and mentor junior data scientists.

The Senior Manager, Sales Operations & Analytics oversees sales processes, drives operational effectiveness, and provides performance insights to enhance sales productivity and decision-making.

This role involves leading strategic planning, product innovation, and cross-functional collaboration to enhance pharmacy analytics and drive growth initiatives for CVS Health.

Supports and enhances reporting, data integration, database, scheduling, and internally developed application processes. Troubleshoots SSRS, Power BI, SSIS, scheduled jobs, and data workflows; develops and maintains SSIS packages; deploys reports and database objects; supports SFTP and vendor data integrations; and updates applications. Partners with technical and business teams to gather requirements, resolve issues, maintain reliability, and improve documentation, standards, and process consistency.

Supports pharmacy benefits management clients and members by implementing plan changes, facilitating ID cards, handling reporting and invoices, managing eligibility and terminations, overseeing prior authorization and claims resolution, and responding to calls and documentation requests. Participates in implementation activities and external client meetings while providing ongoing member and client support.

Manage client and member support for pharmacy benefits programs, including plan changes, ID cards, reporting, invoices, terminations, documentation, prior authorization, eligibility updates, claims resolution, and inbound calls. Participate in implementation processes and external-facing meetings while overseeing accessibility and service requests. The role requires pharmacy, PBM, or insurance experience and up to 25% domestic travel.

Reviews and processes requests for member Protected Health Information, including subpoenas, court orders, law enforcement demands, regulatory inquiries, and authorization requests. Validates documentation, determines whether disclosures comply with HIPAA, state privacy laws, and company policies, resolves complex privacy matters, escalates issues when needed, and protects confidential member information.

Investigate and resolve complex pharmacy contract non-compliance, conduct outreach to pharmacies, analyze claims adjudication data, coordinate with Sales and Account Management, prepare written responses, manage multiple cases, and maintain thorough documentation.

The Workforce Management Solutions Architect leads design and delivery of scheduling and forecasting. They partner across teams, optimize WFM platforms, and ensure accurate functional delivery, enhancing organizational efficiency.