Jobs at CVS Health

Owns strategy, roadmap, backlog, and delivery for Aetna Medicare public website experiences. Leads cross-functional collaboration across UX, engineering, compliance, legal, and analytics; defines requirements, manages risks and dependencies, supports technical releases, and drives continuous optimization. Uses customer research, analytics, experimentation, A/B testing, and competitive insights to improve engagement, lead quality, conversion, compliance, and user experience within Adobe-based marketing technology platforms.

Develops advanced analytics and AI-driven solutions for CVS Health’s commercial product strategy. Translates healthcare and customer data into insights supporting product design, pricing, go-to-market execution, and performance optimization. Partners with Product, Sales, Actuarial, Marketing, and Underwriting leaders to identify high-value opportunities and deliver measurable financial outcomes. The role also involves stakeholder influence, experimentation, forecasting, product lifecycle support, and mentoring junior data scientists.

Manages copywriting, copyediting, and quality review for Medicare and Commercial health insurance communications. Ensures materials meet voice, tone, plain-language, brand, legal, compliance, accuracy, and readability standards. Collaborates with business partners and subject matter experts, validates facts and disclaimers, supports member-experience initiatives, trains colleagues, and manages workflow through Workfront. The role also identifies operational improvements and coordinates multiple projects and deadlines.

Leads analytics engineering teams developing scalable software, data, and machine learning systems on Google Cloud. Oversees distributed systems, real-time streaming, AI/ML integrations, architecture, performance, delivery, risk, and engineering operations. Recruits and mentors engineers and managers, establishes performance goals, guides prioritization, collaborates across technical and business teams, and advances data and AI capabilities supporting healthcare outcomes.

Leads business operations and strategy for CVS Media Exchange, overseeing operating models, governance, OKRs, executive reporting, process optimization, automation, budgets, vendors, and cross-functional execution. Builds and develops a high-performing operations organization while partnering with Product, Marketing, Business Systems, Strategy, and enterprise teams to support scalable growth, profitability, and organizational effectiveness.

Leads two or more software engineering teams developing conversational AI solutions, including voice and text chatbots. Responsibilities include mentoring engineers, managing the software development lifecycle, guiding architecture and solution design, participating in Agile Scrum activities, reviewing code, hiring talent, managing stakeholders, and ensuring secure, scalable engineering practices. The role requires extensive cloud software development, modern programming languages, APIs, microservices, and conversational AI experience.

Leads multiple software engineering teams developing voice and text chatbot solutions. Responsibilities include mentoring engineers, managing Agile Scrum activities, contributing to architecture and design, reviewing code, overseeing the full software development lifecycle, hiring and evaluating talent, managing stakeholders, and ensuring secure, scalable, high-quality software delivery in cloud environments.

The Senior Manager, Sales Operations & Analytics oversees sales processes, drives operational effectiveness, and provides performance insights to enhance sales productivity and decision-making.

Serves as the IAM compliance subject matter expert, developing governance frameworks, assessing access-control compliance, guiding remediation, and supporting application teams. Maintains compliance data, reporting, documentation, and support materials while promoting IAM best practices and regulatory adherence. Collaborates with security, infrastructure, and application teams to operationalize policies, manage risks, and improve IAM solutions across cloud and enterprise environments.

Leads digital engineering for the Health100 platform, overseeing identity, account management, payments, solutions engineering, AI solutions, architecture, reliability, and enterprise integrations. Partners with Product to shape roadmaps, drives rapid and secure delivery, manages large global engineering teams, establishes operational metrics and reliability practices, and advances cloud-native, scalable, transaction-based systems. The role also guides Generative AI and agentic capabilities in a regulated healthcare environment.

Design and evolve scalable test frameworks, automation libraries, developer tooling, and quality strategies. Build reusable testing utilities, harnesses, mocks, stubs, and data solutions across APIs, backend services, and full-stack systems. Develop specialized validation for conversational AI across voice and chat, integrate automated checks into CI/CD, investigate defects, influence architecture, and mentor engineers on quality practices.

Leads market intelligence and corporate strategy workstreams, directing market research, competitive analysis, and project planning to identify growth opportunities and evaluate M&A and partnerships. Synthesizes qualitative and quantitative insights into executive-ready recommendations, business cases, presentations, and competitive intelligence. Builds senior stakeholder alignment, manages complex analytical workstreams, uses AI-enabled research tools, and coaches junior colleagues.

Leads category growth strategies for CVS Media Exchange by connecting supplier objectives with CVS priorities. Develops consumer and market insights, sales narratives, commercialization opportunities, and multi-supplier campaigns. Partners across merchandising, marketing, analytics, loyalty, sales, and partner management to drive revenue and supplier investment. Leads cross-functional initiatives, business cases, innovation programs, and go-to-market planning while shaping CMX thought leadership and scalable marketing capabilities.

Leads technology product management for multiple Pharmacy Services product lines, defining product vision, strategy, roadmaps, investment priorities, and performance objectives. Oversees product launches, cross-functional alignment, stakeholder engagement, product operations, and delivery outcomes. Builds and develops a high-performing product management organization, champions agile practices, and drives customer-centric, data-informed decision-making across a complex healthcare technology environment.

Lead cloud and data platform engineering for analytics and AI: implement DevSecOps CI/CD pipelines, automate infrastructure with IaC, manage Snowflake data warehouse and ingestion, oversee cloud cost reporting and FinOps, and evaluate/operate emerging AI/LLM capabilities and governance. Act as senior individual contributor collaborating with security, finance, and engineering teams to optimize performance, security, and cost.

Lead technical strategy for a 50–150+ engineer organization, establish architecture and engineering standards, drive delivery, and partner with executives on technology investments. Embed production-grade generative AI, LLMs, agentic workflows, and ML automation into engineering. Own AI platforms, distributed systems, cloud-native backend architecture, modernization initiatives, microservices migrations, and engineering transformation while ensuring scalable, reliable outcomes.

Provides pre-sale and post-sale support for specialty benefits business. Manages sales opportunities and case records in Salesforce, supports RFP submissions, coordinates across sales and operational teams, resolves quoting and underwriting issues, and assists with case installation and post-sale activities. Maintains accurate sales data, supports sales representatives, and serves as a liaison among internal teams, brokers, and plan sponsors.

Leads financial planning, forecasting, reporting, and analysis for Specialty Pharmacy and related businesses. Coordinates planning across multiple pharmacy divisions, advises finance leadership, identifies trends and risks, supports strategic initiatives, and improves governance and reporting through automation and standardization. Partners with cross-functional stakeholders to deliver executive insights, manage priorities, and drive operational improvements.

Leads strategy, requirements, configuration, delivery, testing, and lifecycle management for Epic EHR and clinical informatics products. Partners with clinical, technical, operational, engineering, data science, and architecture teams to design workflows, manage risks, drive adoption, support releases, and align product roadmaps with healthcare objectives. Provides executive reporting, coordinates cross-functional delivery, supports governance, and contributes to developing product and informatics talent.

Design, develop, test, and maintain CVS Health’s SailPoint Identity Governance and Administration platform. Configure and troubleshoot connectors, rules, transforms, workflows, lifecycle automation, RBAC, provisioning, access certifications, and compliance reporting. Integrate HRIS, directories, and identity providers while diagnosing issues across connected systems. Collaborate with security, compliance, architecture, network operations, and business teams in an Agile environment, contributing to secure, auditable IAM services and mentoring or leading initiatives as needed.