Jobs at CVS Health

Leads category growth strategies for CVS Media Exchange by connecting supplier objectives with CVS priorities. Develops consumer and market insights, sales narratives, commercialization opportunities, and multi-supplier campaigns. Partners across merchandising, marketing, analytics, loyalty, sales, and partner management to drive revenue and supplier investment. Leads cross-functional initiatives, business cases, innovation programs, and go-to-market planning while shaping CMX thought leadership and scalable marketing capabilities.

Leads technology product management for multiple Pharmacy Services product lines, defining product vision, strategy, roadmaps, investment priorities, and performance objectives. Oversees product launches, cross-functional alignment, stakeholder engagement, product operations, and delivery outcomes. Builds and develops a high-performing product management organization, champions agile practices, and drives customer-centric, data-informed decision-making across a complex healthcare technology environment.

Design, build, and maintain scalable batch and streaming data pipelines on GCP using Dataflow, Airflow, Pub/Sub, and BigQuery. Develop analytical data models, integrations, cloud infrastructure, CI/CD workflows, observability, governance, and secure data platforms at terabyte-to-petabyte scale. Lead architecture decisions, mentor junior engineers, and create reusable datasets and catalogs. Also support enterprise AI/ML platforms, including LLM and generative AI integrations, model deployment, monitoring, governance, and lifecycle management.

Provides strategic healthcare regulatory counsel for digital products and services throughout the product development lifecycle. Drafts and negotiates agreements, reviews communications, identifies legal and business risks, and advises internal teams on healthcare laws, privacy, data use, interoperability, and digital technology. Supports mobile apps and online platforms, collaborates across legal and business functions, and applies regulatory frameworks to achieve business objectives.

Lead cloud and data platform engineering for analytics and AI: implement DevSecOps CI/CD pipelines, automate infrastructure with IaC, manage Snowflake data warehouse and ingestion, oversee cloud cost reporting and FinOps, and evaluate/operate emerging AI/LLM capabilities and governance. Act as senior individual contributor collaborating with security, finance, and engineering teams to optimize performance, security, and cost.

Lead technical strategy for a 50–150+ engineer organization, establish architecture and engineering standards, drive delivery, and partner with executives on technology investments. Embed production-grade generative AI, LLMs, agentic workflows, and ML automation into engineering. Own AI platforms, distributed systems, cloud-native backend architecture, modernization initiatives, microservices migrations, and engineering transformation while ensuring scalable, reliable outcomes.

Leads strategic and operational initiatives across Southeast Medicare markets, translating territory priorities into workplans, milestones, governance processes, and execution paths. Coordinates alignment among market leaders, shared services, and enterprise partners; tracks decisions, risks, dependencies, and action items; escalates issues; and supports process standardization, continuous improvement, and consistent application of Medicare Advantage best practices.

Leads Group Retiree Solutions open enrollment strategy, operational execution, planning, training, performance tracking, dashboards, budgets, and cross-functional initiatives. Partners with account management, marketing, service operations, and business stakeholders to improve workflows, mitigate risks, monitor results, and implement process enhancements. Presents performance insights, drives consensus, and supports member experience and business objectives.

The Senior Manager, Sales Operations & Analytics oversees sales processes, drives operational effectiveness, and provides performance insights to enhance sales productivity and decision-making.

Leads the strategic vision, roadmap, and execution of the Health100 platform engineering organization. Oversees complex integrations, platform modernization, cloud migrations, engineering governance, architecture, delivery, talent development, vendor strategy, and stakeholder alignment. Guides multi-team initiatives across distributed systems, cloud-native technologies, and AI-enabled solutions while ensuring quality, operational reliability, measurable outcomes, and high-performing engineering teams.

Lead accessibility strategy and execution across product, design, and engineering. Drive audits, remediation plans, metrics, SLAs, training, and executive reporting to embed inclusive practices and remove digital barriers.

The Strategic Account Manager leads digital media campaigns, manages client and supplier relationships, and drives strategic planning, execution, and performance analysis to enhance business growth and achieve advertising goals.

The role involves leading a high-skilled tech team in modernizing CVS Health's Claims Adjudication platform through strategic development, integration, and execution of technology solutions.

Provides compassionate support to members seeking emotional, behavioral health, and employee assistance resources through phone, video, and chat. Assesses needs, provides referrals and benefit education, recognizes warning signs, de-escalates challenging situations, facilitates clinical transfers, documents interactions, and maintains confidentiality while navigating multiple systems in a fast-paced service environment.

Provides compassionate support to Employee Assistance Program members through phone, video, and chat. Assesses needs, provides behavioral health and community referrals, explains benefits, de-escalates challenging situations, facilitates clinical transfers, documents interactions, and maintains confidentiality while navigating multiple systems in a fast-paced environment.

Leads strategic planning, roadmaps, budgeting, risk management, and enterprise alignment for the Epic EHR and clinical informatics portfolio. Translates business needs into requirements, use cases, and technical deliverables; evaluates Epic vendor updates; supports upgrades and process improvement; and coordinates cross-functional teams, vendors, and senior stakeholders across healthcare, IT, privacy, legal, and compliance functions.

Lead technology-enabled transformation for Mental Well-being Operations by identifying opportunities, building business cases, driving cross-functional solution delivery, defining KPIs, and measuring performance to improve member experience, operational efficiency, and scalability.

Lead strategy and evolution of a wellness product portfolio. Develop business cases, roadmaps, value propositions, and investment recommendations; integrate customer, market, and performance insights; coordinate cross-functional product development; support field enablement and positioning; and advise leadership on portfolio optimization, growth, enhancements, and lifecycle decisions.

Supports workforce and resource planning for clinical call center programs. Monitors real-time call volumes, queues, employee adherence, schedules, and service levels using workforce management and dialer systems. Performs forecasting, scheduling, staffing adjustments, reporting, data maintenance, PTO review, and system updates. Collaborates with operations, vendors, clients, and internal teams to resolve staffing issues, improve workflows, and meet performance targets in multi-site, multi-skill environments.

Designs and leads Epic-based solutions supporting Medicare Star Ratings, HEDIS, and NCQA quality measures. Translates quality specifications into Epic build requirements, develops registries, care gap alerts, reporting frameworks, and dashboards, and ensures accurate data capture and interoperability through FHIR and HL7. Partners with clinical quality, population health, analytics, and leadership teams; oversees testing, governance, documentation, compliance, release management, and continuous optimization. Mentors junior staff and guides the technical roadmap for Epic STARS capabilities.