Jobs at CVS Health

Leads the strategy, roadmap, development, launch, and continuous improvement of CVS Health’s Health100 App benefits experience. Oversees client integrations, product teams, user-centric design, customer insights, stakeholder alignment, OKRs, agile delivery, and cross-functional collaboration with engineering and design. Manages and develops high-performing teams while driving adoption, member satisfaction, efficiency, and business value across employer and payer digital products.

Leads CVS Media Exchange’s audience, data, and offsite advertising product portfolio. The role owns roadmap strategy, audience creation, identity resolution, data distribution, activation, measurement, partner integrations, and privacy-by-design practices. It manages product managers and collaborates with data science, engineering, sales, marketing, legal, compliance, and other teams to scale advertiser-focused capabilities across managed-service, self-service, marketplace, and partner-enabled models.

Leads digital engineering for the Health100 platform, overseeing identity, account management, payments, solutions engineering, AI solutions, architecture, reliability, and enterprise integrations. Partners with Product to shape roadmaps, drives rapid and secure delivery, manages large global engineering teams, establishes operational metrics and reliability practices, and advances cloud-native, scalable, transaction-based systems. The role also guides Generative AI and agentic capabilities in a regulated healthcare environment.

Supports the evolution and scaling of CVS Health’s Pharmacy Centers of Excellence model. Responsibilities include process improvement, workflow optimization, Power Platform automation, reporting, operational tracking, change management, training support, and cross-functional coordination. The role identifies operational barriers, improves scalability and efficiency, and develops tools that enhance colleague and patient experiences.

Leads strategic retail media account management and end-to-end digital campaign execution for advertisers and suppliers. Develops media strategies, manages client relationships, oversees campaign launches and optimization, analyzes performance data, delivers reporting and insights, identifies upsell opportunities, and coordinates with sales, merchandising, campaign management, insights, strategy, and billing teams. Maintains Salesforce records and supports billing processes while driving advertiser satisfaction and incremental revenue.

Leads Aetna Technology account management for national and specialized clients. Builds executive relationships, supports new business sales, presents technology strategies and demonstrations, develops customer-focused content, translates technical capabilities into business value, and aligns sales, product, engineering, marketing, and account teams. Champions customer feedback, adoption, satisfaction, and consistent technology messaging across the organization.

Leads corporate audit projects, oversees planning, testing, documentation, reporting, and follow-up, and advises business leaders on risks and internal controls. Manages audit staff through coaching, performance development, staffing, and succession planning. Reviews audit workpapers and findings, communicates recommendations to leadership, supports corrective actions, and partners with business teams and external auditors. Requires strong analytical, communication, writing, stakeholder management, and risk assessment skills, with up to 10% travel.

Build and deploy production-scale agentic AI, LLM, RAG, full-stack, data, and MLOps solutions. Responsibilities include developing pipelines, vector and feature stores, APIs, user interfaces, CI/CD, monitoring, testing, and responsible AI controls. Troubleshoot systems, optimize performance, collaborate with cross-functional teams, mentor engineers, and ensure healthcare security, privacy, compliance, and HIPAA requirements.

Build and lead production cloud-native applications incorporating Generative AI, RAG pipelines, AI agents, LLM APIs, and prompt engineering. Design React or Angular interfaces, Python or Java REST APIs, and containerized Kubernetes deployments on Google Cloud. Contribute to CI/CD, testing, security, architecture, mentoring, and Agile delivery while governing AI quality, safety, and compliance.

Manages client relationships through regular business reviews, issue resolution, opportunity identification, and advocacy for client-driven enhancements. Partners cross-functionally with supply chain, inventory, implementation, finance, and operations teams. Owns initiatives, synthesizes data and insights, communicates with stakeholders, and supports measurable business outcomes in a dynamic environment.

Develops advanced analytics and AI-driven solutions for CVS Health’s commercial product strategy. Translates healthcare and customer data into insights supporting product design, pricing, go-to-market execution, and performance optimization. Partners with Product, Sales, Actuarial, Marketing, and Underwriting leaders to identify high-value opportunities and deliver measurable financial outcomes. The role also involves stakeholder influence, experimentation, forecasting, product lifecycle support, and mentoring junior data scientists.

Leads analytics engineering teams developing scalable software, data, and machine learning systems on Google Cloud. Oversees distributed systems, real-time streaming, AI/ML integrations, architecture, performance, delivery, risk, and engineering operations. Recruits and mentors engineers and managers, establishes performance goals, guides prioritization, collaborates across technical and business teams, and advances data and AI capabilities supporting healthcare outcomes.

Leads business operations and strategy for CVS Media Exchange, overseeing operating models, governance, OKRs, executive reporting, process optimization, automation, budgets, vendors, and cross-functional execution. Builds and develops a high-performing operations organization while partnering with Product, Marketing, Business Systems, Strategy, and enterprise teams to support scalable growth, profitability, and organizational effectiveness.

Leads two or more software engineering teams developing conversational AI solutions, including voice and text chatbots. Responsibilities include mentoring engineers, managing the software development lifecycle, guiding architecture and solution design, participating in Agile Scrum activities, reviewing code, hiring talent, managing stakeholders, and ensuring secure, scalable engineering practices. The role requires extensive cloud software development, modern programming languages, APIs, microservices, and conversational AI experience.

Leads multiple software engineering teams developing voice and text chatbot solutions. Responsibilities include mentoring engineers, managing Agile Scrum activities, contributing to architecture and design, reviewing code, overseeing the full software development lifecycle, hiring and evaluating talent, managing stakeholders, and ensuring secure, scalable, high-quality software delivery in cloud environments.

The Senior Manager, Sales Operations & Analytics oversees sales processes, drives operational effectiveness, and provides performance insights to enhance sales productivity and decision-making.

Leads category growth strategies for CVS Media Exchange by connecting supplier objectives with CVS priorities. Develops consumer and market insights, sales narratives, commercialization opportunities, and multi-supplier campaigns. Partners across merchandising, marketing, analytics, loyalty, sales, and partner management to drive revenue and supplier investment. Leads cross-functional initiatives, business cases, innovation programs, and go-to-market planning while shaping CMX thought leadership and scalable marketing capabilities.

Lead technical strategy for a 50–150+ engineer organization, establish architecture and engineering standards, drive delivery, and partner with executives on technology investments. Embed production-grade generative AI, LLMs, agentic workflows, and ML automation into engineering. Own AI platforms, distributed systems, cloud-native backend architecture, modernization initiatives, microservices migrations, and engineering transformation while ensuring scalable, reliable outcomes.

Provides litigation support for CVS Health’s Healthcare Business, including matter intake, subpoena and records request management, legal holds, discovery coordination, deadline tracking, case reporting, attorney support, expense processing, and settlement-related check requests. The role handles confidential information, coordinates with internal stakeholders and external counsel, and contributes to special legal projects.

Build and operate an Azure Databricks data platform using Python frameworks, configuration-driven pipelines, CI/CD, Terraform, and infrastructure as code. Support production reliability through monitoring, incident response, root cause analysis, runbooks, disaster recovery, and automation. Maintain data security and governance with Unity Catalog, enable domain teams to onboard data sources, and improve self-service platform capabilities in a regulated healthcare environment.