Jobs at CVS Health

Lead and manage multiple, cross-functional enterprise marketing programs. Develop integrated marketing plans, timelines, and capacity forecasts. Apply PMO governance, drive stakeholder alignment, surface risks and mitigation, provide portfolio visibility, and improve PMO processes using program and portfolio management tools.

Transforms data into actionable insights for CVS Health’s Direct-to-Consumer channels. Develops reporting solutions, quality dashboards, and analytics on agent behavior, quality trends, and process opportunities. Partners with Quality Assurance, Compliance, Operations, and Vendor Management to ensure data integrity and improve performance. Supports vendor oversight, internal reporting, and quality-monitoring innovation using tools such as Excel, SQL, and NICE CXone, with a focus on Medicare sales processes.

Lead cloud and data platform engineering for analytics and AI: implement DevSecOps CI/CD pipelines, automate infrastructure with IaC, manage Snowflake data warehouse and ingestion, oversee cloud cost reporting and FinOps, and evaluate/operate emerging AI/LLM capabilities and governance. Act as senior individual contributor collaborating with security, finance, and engineering teams to optimize performance, security, and cost.

Lead technical strategy for a 50–150+ engineer organization, establish architecture and engineering standards, drive delivery, and partner with executives on technology investments. Embed production-grade generative AI, LLMs, agentic workflows, and ML automation into engineering. Own AI platforms, distributed systems, cloud-native backend architecture, modernization initiatives, microservices migrations, and engineering transformation while ensuring scalable, reliable outcomes.

Leads strategic and operational initiatives across Southeast Medicare markets, translating territory priorities into workplans, milestones, governance processes, and execution paths. Coordinates alignment among market leaders, shared services, and enterprise partners; tracks decisions, risks, dependencies, and action items; escalates issues; and supports process standardization, continuous improvement, and consistent application of Medicare Advantage best practices.

Leads Group Retiree Solutions open enrollment strategy, operational execution, planning, training, performance tracking, dashboards, budgets, and cross-functional initiatives. Partners with account management, marketing, service operations, and business stakeholders to improve workflows, mitigate risks, monitor results, and implement process enhancements. Presents performance insights, drives consensus, and supports member experience and business objectives.

Lead strategy and execution for Growth Analytics by building executive scorecards, financial and workforce planning, and organizational programs. Own vision, roadmap, delivery, adoption, and impact measurement for AI- and analytics-driven data products while partnering with data teams and stakeholders to drive data-driven decisions and measurable business outcomes.

The Senior Manager, Sales Operations & Analytics oversees sales processes, drives operational effectiveness, and provides performance insights to enhance sales productivity and decision-making.

Leads the strategic vision, roadmap, and execution of the Health100 platform engineering organization. Oversees complex integrations, platform modernization, cloud migrations, engineering governance, architecture, delivery, talent development, vendor strategy, and stakeholder alignment. Guides multi-team initiatives across distributed systems, cloud-native technologies, and AI-enabled solutions while ensuring quality, operational reliability, measurable outcomes, and high-performing engineering teams.

Lead accessibility strategy and execution across product, design, and engineering. Drive audits, remediation plans, metrics, SLAs, training, and executive reporting to embed inclusive practices and remove digital barriers.

The Strategic Account Manager leads digital media campaigns, manages client and supplier relationships, and drives strategic planning, execution, and performance analysis to enhance business growth and achieve advertising goals.

The role involves leading a high-skilled tech team in modernizing CVS Health's Claims Adjudication platform through strategic development, integration, and execution of technology solutions.

This role involves leading strategic planning, product innovation, and cross-functional collaboration to enhance pharmacy analytics and drive growth initiatives for CVS Health.

Conduct complex healthcare fraud and abuse investigations involving Medicaid claims, including research, data mining, claims analysis, case preparation, regulatory compliance, and recovery efforts. Collaborate with medical, legal, and law enforcement stakeholders; communicate findings; provide testimony; document cases; mentor junior investigators; and support fraud, waste, and abuse controls.

Leads creative vision and execution for omnichannel experiential design across physical, digital, retail, event, and customer-facing environments. Oversees concepts, environmental graphics, signage, digital screen content, activations, and brand experiences from strategy through production. Guides creative teams, partners with senior stakeholders and external agencies, ensures brand consistency, and balances craft with budgets, timelines, and operational constraints. Requires expertise in visual storytelling, retail communications, digital content, emerging creative technologies, and team leadership.

Leads financial reporting, accounting, controllership, and close activities for Aetna’s Medicare Supplement business. Maintains reporting processes, internal controls, documentation, and SOX compliance while partnering with Finance, Actuarial, Operations, and business leaders. Drives process improvement, automation, analytics, system implementations, and reporting enhancements. Manages competing priorities, mentors team members, and promotes accountability and continuous improvement.

Lead analytics and AI/ML product delivery for PBM member experience. Define requirements, manage backlog and Agile ceremonies, partner with data science and engineering, prioritize roadmaps, engage stakeholders, and introduce tools and methods to drive analytics-driven product outcomes and adoption.

Lead and manage an FP&A team to drive budgeting, forecasting, financial reporting, process improvements, and strategic planning. Collaborate with stakeholders to align financial goals, provide financial guidance, assess risk, and develop analysts to support business objectives.

Assess clinical information and apply criteria to render coverage determinations, coordinate care with providers, identify referrals and quality opportunities, and support utilization/benefit management while working remotely in a 24/7 UM operation.

Manages communications and engagement initiatives for an Employee Assistance Program and related well-being programs. Coordinates communication planning, promotional materials, awareness campaigns, training schedules, webinar support, registration, and content development. Serves as the primary contact for communication and training requests, consults on program awareness and engagement strategies, and collaborates with benefits and communications teams. Requires a current clinical license, clinical experience, presentation and writing experience, WebEx administration skills, and strong Word and PowerPoint proficiency.