Jobs at CrunchTime!
12

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Technical Support Analyst

CrunchTime!
Greater Boston Area
19 hours ago
+25
We're looking for highly motivated Technical Support Analysts (Tier 3) with experience solving complex technical software problems in enterprise systems. The Technical Support Analyst is responsible for troubleshooting issues escalated from Tier 1 & 2 Support and is able to perform data analysis (Oracle SQL and PL/SQL) and debugging (Java stack) to identify the root cause of technical issues for the CrunchTime! Application Suite. An ideal candidate is a self-starter, possesses exceptional analytical and problem-solving skills, and is able to work independently as well as collaborate with cross-departmental teams.

Customer Success Manager

CrunchTime!
Greater Boston Area
19 hours ago
+25
We're looking for a Customer Success Manager to join the growing Client Services team. The successful candidate will exhibit a high level of self-motivation and independence while working in a team environment. This candidate will be expected to interact with all functional areas of the organization and clients through the pre and post-implementation phases. This role will be responsible for building and maintaining relationships with our clients and ensure they are successfully and consistently using the application to its fullest extent. 

Product Manager, Mobile

CrunchTime!
Greater Boston Area
23 hours ago
+25
CrunchTime is looking for highly motivated Product Manager with experience working with mobile and web applications. The ideal candidate will be a motivational team leader who takes total ownership of development and support of the mobile product suite. This position will be responsible for documenting the product vision using all tools identified and resources assigned to deliver this vision within the budgeted time and cost while keeping the end users point of view paramount.

Business Systems Analyst

CrunchTime!
Greater Boston Area
1 day ago
+25
We're looking for highly motivated Business/Systems Analysts with experience working with enterprise software systems. An ideal person has the demonstrated ability to evaluate complex business and technical requirements and formulate clear, concise documentation for a commercial web-based software product for use by the development and client services teams. Successful candidates will be strong team players but also able to work independently. Experience in the hospitality industry is a plus.

Business Analyst - Integration

CrunchTime!
Greater Boston Area
3 days ago
+25
CrunchTime! is looking for a passionate Business Analyst with a focus on integration to join our Product Strategy team. The position will be responsible for creating business requirements for integration between our enterprise platform and external purchasing, accounting, and payroll systems while providing ongoing evaluations of capabilities to ensure alignment with business objectives. 

Data Analyst

CrunchTime!
Greater Boston Area
3 days ago
+25
Work with various teams (development, IT, client services) to collect data. Use statistical methods to analyze and interpret data and generate useful business reports. Use data to create models that depict usage trends in the customer base. Work with management team to establish business needs. Define new data collection and analysis processes.

Software Engineer - ExtJS / Java

CrunchTime!
Greater Boston Area
3 days ago
+25
Primary task is to write well designed, high quality, maintainable and robust code across full stack in ExtJS, Java 7, SQL. Perform support tasks and investigate production issues. Take active part in scrum meetings. Estimate task-related efforts for future development. Cooperate with QA, BA, DB departments as well as architects & offshore development teams (Belarus & India). Design unit & integration tests. Report on task progress.

Product Specialist - Client Services

CrunchTime!
Greater Boston Area
3 days ago
+25
As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

Support Analyst

CrunchTime!
Greater Boston Area
3 days ago
+25
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

Enterprise Sales Executive

CrunchTime!
Greater Boston Area
1 week ago
+25
CrunchTime is seeking Enterprise Sales Executives with a hunter’s mentality. The successful candidates will play a major role in the sales organization and will be a motivated, proactive person that delivers work of the highest standards. You will generate and close new business by using various channels to identify and prospect new opportunities. You will have a strong work ethic and be a self-starter. You will bring a positive energy to work every day, bring fresh ideas to the table, and work well in a team environment.

Automation QA Engineer

CrunchTime!
Greater Boston Area
1 week ago
+25
Design, develop, execute, and code-review automated test suites. Familiarity with open source QA tools and techniques, bug tracking systems, and test design and execution is essential. Maintain and enhance existing test automation framework, supporting automated functional testing. Identifies opportunities for continuous improvement. Participate fully in the SDLC process. Working knowledge of automation tool sets, such as selenium Webdriver and Grid, automation testing framework written in java using testng.  Strong database skills with hands on SQL query writing and back end validation. Good knowledge and experience in software testing methodology, test development, and test execution involving multiple types of testing (e.g. Functional, System, Integration, Regression, and Performance). Must have solid foundation with test automation concepts and methods including an understanding of black box, grey box and white box testing. Web applications troubleshooting experience using standard web development tools such as browser’s developer tools.

Linux Systems Engineer

CrunchTime!
Greater Boston Area
1 week ago
+25
CrunchTime is looking for a Linux Systems Engineer who will be responsible for setup, configuration, maintenance and optimization of the internal infrastructure including network and server environments. This position requires a sense of personal ownership of all systems and projects which are assigned. Also required is the ability to communicate as needed with the Hiring Manager to deliver status updates, documentation, and access any resources or information necessary to complete the task. The ideal candidate will be eager to learn new technologies and will handle each task thoughtfully and thoroughly.