Jobs at Community Health Systems

Leads enterprise high-reliability and patient-safety strategies across clinical and operational settings. Directs HRO framework deployment, safety culture initiatives, leadership coaching, simulation-based training, incident reporting, risk analysis, governance, KPI development, and executive reporting. Supervises safety, reliability, and analytics teams while aligning practices with regulatory standards such as Joint Commission requirements.

Provides strategic leadership and operational oversight for enterprise-wide revenue cycle functions, including patient access, billing, coding, collections, accounts receivable, denials, revenue integrity, and compliance. Develops financial strategies, standardizes processes across facilities, improves revenue capture and cash flow, manages budgets, oversees technology enhancements, and leads relationships with payers and vendors. Mentors revenue cycle teams and drives measurable operational and financial improvements.

Coordinates daily operating room administrative processes, including patient charge reconciliation, reimbursement payments, chart audits, physician block maintenance, scheduling support, statistical data entry, reporting, and documentation. Works with vendors and serves as a backup resource for perioperative processes while maintaining accurate records, reliable attendance, and compliance with organizational policies.

Leads the design, implementation, support, and optimization of enterprise wireless technology solutions. Manages complex configurations, integrations, enhancements, troubleshooting, testing, release validation, and technical documentation. Provides mentorship and collaborates with technical teams and business stakeholders to maintain reliable, high-performing wireless infrastructure. The role requires expertise in Cisco wireless platforms, Wi-Fi standards, RF engineering, authentication, enterprise switching, RTLS, BLE, and wireless surveys.

Leads the design, development, integration, modernization, automation, and optimization of complex enterprise healthcare applications. Architects data pipelines and interfaces, manages upgrades and performance tuning, partners with architecture and security teams, establishes technical standards, and mentors engineers. The role requires expertise in healthcare interoperability, enterprise application architecture, scripting, deployment pipelines, security, scalability, and regulatory compliance.

Implements, configures, tests, maintains, and modernizes the Cerner Capacity Management Application within an EHR environment. Consults on workflows, maps current and future-state processes, resolves complex issues, manages risks and configuration status, and supports solution design and implementation. Partners with clients, project leaders, business stakeholders, and organizational teams while mentoring associates and navigating complex relationships.

Configure and maintain ServiceNow Discovery, MID Servers, credentials, CMDB structures, CI relationships, reconciliation rules, and CSDM compliance. Troubleshoot discovery issues, integrate external data sources, support Service Mapping, monitor data quality, develop dashboards, and contribute to audits, upgrades, and lifecycle management. Collaborate with architects, infrastructure teams, and application owners to ensure accurate visibility into IT assets and services.

Lead implementation, configuration, testing, and modernization of Cerner Nursing and Ancillaries applications. Consult with clinical and project stakeholders to map workflows, resolve issues, coach on data collection and system design, verify configuration requests, and mentor team members while maintaining Cerner best practices.

Performs clinical documentation improvement for inpatient records, identifying documentation opportunities and ensuring coded diagnoses and procedures accurately reflect patient acuity. Conducts compliant physician queries, reviews records, tracks CDI metrics, collaborates with coding professionals, and provides provider education. Maintains compliance with coding guidelines, regulatory standards, and quality metrics while preparing reports and supporting facility-level documentation initiatives.

Gathers and translates business requirements into functional specifications for ServiceNow solutions. Supports module design, implementation, integrations, vendor evaluations, feasibility assessments, project tracking, resource coordination, business readiness, communications, change management, and workflow improvements across enterprise portfolios.

Leads advanced analytics, machine learning, statistical modeling, and NLP solution development using healthcare and operational data. Builds scalable pipelines, visualizations, and deployed models on Google Cloud Platform, translates findings for clinical and executive leaders, designs experiments, and establishes performance metrics. Requires collaboration across clinical, technical, and data engineering teams, with occasional on-site travel for executive presentations.

Leads enterprise-wide healthcare quality improvement, patient safety, clinical outcome, regulatory readiness, and standardization initiatives. Oversees publicly reported quality data, develops evidence-based policies and toolkits, supports facility audits, and coordinates strategic improvement programs across multiple sites. Provides leadership, education, mentoring, and direct support to facility-based quality teams while supervising assigned staff.

Manages EHR change control and the Cerner Super User Program by tracking risks, issues, KPIs, configuration requests, timelines, and communications. Collaborates with project and organizational teams, resolves cross-functional problems, coaches stakeholders, supports agile delivery, and communicates technical information to nontechnical audiences. The role also promotes EHR modernization and continuous improvement while mentoring associates and managing complex relationships.

Leads exposure management and vulnerability management across cloud, hybrid, SaaS, applications, APIs, certificates, domains, and shadow IT. Identifies, validates, prioritizes, and reports vulnerabilities, misconfigurations, leaked data, and other cybersecurity risks. Designs and implements security solutions, supports remediation and penetration testing, integrates threat intelligence, advises on security architecture, and mentors team members. Requires advanced cybersecurity expertise, cross-functional collaboration, and knowledge of security frameworks and technologies.

Reviews medical records and assigns accurate CPT, HCPCS, and ICD-10 codes for cardiology professional services. Ensures correct sequencing, modifiers, place of service, medical necessity, and payer compliance. Performs coding audits, resolves electronic claim edits and holds, identifies documentation gaps, and collaborates with physicians and revenue cycle teams on clarification and education. Maintains patient confidentiality and supports coding-related reporting and process-improvement projects.

Evaluates, configures, tests, maintains, and modernizes Cerner Registration, Scheduling, and Financial Clearance applications. Consults on workflows, system design, implementation, and testing; resolves complex issues; reports risks and project status; verifies configuration requests; and collaborates with clients and internal teams. The role also mentors associates, manages application projects, applies Cerner best practices, and maintains rule management and PSO Automation functionality.

Oversee organization-wide quality management programs, audits, metrics, reporting, compliance, and continuous improvement initiatives. Collaborate with cross-functional teams and leadership to address quality issues, improve operational efficiency, maintain documentation, and implement best practices. Provide guidance and training on quality standards, analyze performance data, and support quality-related software and processes. The role is remote with 10% travel and may involve extended overnight trips.

Lead architecture, design, and strategy for an enterprise Cisco Webex Dedicated Instance UC platform. Build and operate scalable, secure voice/video/messaging solutions (CUCM, Unity, Expressway), drive integrations with on‑prem/cloud systems and contact centers, own troubleshooting and lifecycle management, define standards and governance, mentor engineers, and act as senior technical escalation for global UC incidents.

Lead and supervise a team of Clinical Informaticists to translate enterprise standards into deliverables: manage daily assignments, ensure workflow design, testing, training, go-live readiness, stakeholder engagement, risk escalation, and adherence to governance and documentation.

Performs independent diagnostic ultrasound examinations, verifies patient ID and orders, documents findings in EHR and PACS, ensures patient safety and comfort, maintains equipment and supplies, follows protocols and infection control, and holds required sonography certification and BCLS.