Spanish Speaking Technical Account Manager (Channel)
CloudHealth by VMware
Greater Boston Area
1 day ago
Utilize product domain expertise to serve as a trusted technical advisor and account manager.
Maintain and develop ongoing relationships with our largest and most strategic Channel Partners.
Improve customer value by applying standard methodologies and standardization across your customers’ environments to reduce costs, increase efficiency, and automate cloud operations.
Advance adoption of the CloudHealth platform within our customers’ organizations by crafting a well-communicated plan, encouraging enterprise-wide teamwork, and providing frequent assessments to highlight results against common goals.
Be a primary point of contact for tech-related questions and coordination of issue management and problem resolution.
Act as a customer advocate, responsible for conveying customer requirements, feature requests, feedback, etc. to Product Management and Executive Leadership.
Oversee and lead customer onboarding, strategic planning, service enablement, consultative services, and product demonstrations on new features and services.
Have a good understanding of the Channel space and have worked before with MSPs, VARs, GSIs, and Telcos.