Cleo Offices

Manage multiple customer-facing technology implementation projects from kickoff through closure. Own delivery outcomes while coordinating customers, implementation engineers, executives, and cross-functional teams. Oversee scope, schedules, budgets, risks, quality, forecasting, and resource management. Lead planning sessions and delivery meetings, communicate project status, and help improve PMO best practices. The role focuses on cloud-based, integration-oriented solutions, with EDI, MFT, data movement, or file transfer experience preferred.

Own the strategy, roadmap, discovery, delivery, and adoption of a supply chain orchestration product. Define workflows across ERP, WMS, TMS, APIs, EDI, and partner systems; prioritize measurable customer and business outcomes; collaborate with engineering, architecture, UX, data science, sales, and customer teams; and identify AI applications for exception diagnosis, guided resolution, and workflow automation.

Owns Cleo’s application and product security strategy across SaaS and customer-hosted products. Responsibilities include maturing the SSDLC, threat modeling, security scanning, vulnerability triage, penetration testing, coordinated disclosure, CVE management, product security controls, customer-facing advisories, and NIST CSF evidence. The role also leads security enablement, roadmap prioritization, AI security reviews, and hands-on exploit reproduction and patch validation while guiding engineers and security partners.