Catchafire

HQ
New York
463 Total Employees
Year Founded: 2009

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14 Hours AgoSaved
Remote
United States
Social Impact
Lead a team of Customer Success Managers to own renewals ARR, NDR, and expansion goals. Drive strategic account planning, identify at-risk accounts, coach for quota attainment, partner cross-functionally to improve retention and product fit, and present renewal performance to executive leadership and the board. Champion analytics and AI adoption to predict risk and personalize engagement while representing the organization externally.