Provide exceptional customer service as the primary contact for clients, addressing inquiries, educating on programs, and maintaining positive client relations in a remote, call center environment.

The Mental Health Coach will provide 1:1 coaching sessions, collect data on employee trends, and partner with stakeholders to improve mental health services in a corporate setting.

As a Client Retention Specialist, you will educate and assist clients in financial programs, deescalate issues, retain clients, and achieve retention goals.

Assist clients in achieving financial freedom by providing tailored debt consolidation solutions. Build rapport, comply with standards, and exceed sales targets.

Negotiations Specialists negotiate delinquent accounts, provide client financial guidance, and maintain relationships with partners to help clients become debt-free.

Assist clients with debt consolidation by assessing their financial situations, ensuring compliance, and building customer relationships without cold calling.

As a Bilingual Client Retention Specialist, you educate clients on financial programs, deescalate concerns, navigate CRM systems, analyze situations, and develop solutions to enhance client retention and satisfaction.

The Customer Service Representative provides supportive and compassionate service to clients enrolled in financial hardship programs through calls, issue resolution, and collaboration with other departments to ensure client satisfaction.