The Client Retention Specialist educates clients about financial solutions, deescalates issues, and retains clients by developing customized solutions and meeting retention goals.

As a Bilingual Customer Service Representative, you'll provide exceptional service via phone, respond to client inquiries, and maintain accurate records while excelling in a fast-paced remote environment.

Customer Service Representatives assist clients in financial hardship programs through calls, providing solutions, maintaining relations, and ensuring high-quality service while meeting performance expectations.

Negotiations Specialists negotiate delinquent accounts, manage client finances, and build relationships with external partners to achieve savings for clients.

The Bilingual Client Retention Specialist educates and assists clients facing financial hardship, ensuring client retention by providing support and customized solutions, while maintaining records and achieving retention goals.

Inside Sales Representatives guide clients toward debt consolidation options by assessing their financial situations, ensuring compliance, and building trust. They earn a base salary and commission, with average annual earnings of $100k to $300k.